Mike was so great, easy to work with and just a gem of a human…read more My iPhone 6 wouldn't turn on and after traveling from Philadelphia to see my grandmother I was already tired. Mike immediately looked at our plan and ended up getting my mom and new phones AND saving us both money every month. he spoke highly of working for Verizon and honestly, that's a bonus.

I had such a good experience at this store. I had no idea what I needed to do to switch over to…read moreVerizon but Cody helped me through every step. He was knowledgeable, patient and friendly. Everyone at this Verizon was there to assist in any way needed. If you need to go to a Verizon I'd suggest this one!

This is not a particular store but the company itself, AT&T. I switched because I was told my…read morewireless and internet together would be much cheaper than my current one.IT IS NOT. And on top of that the one phone took me almost 2 months to get it ported over and now I'm told I have to wait another 60 days to use it . I am NOT satisfied but everytime I call I speak to a chatbot and then a person who has a limited amount they can do except repeat everything the chatbot said. When I ask to speak with a supervisor I am told they are not available and I need to wait and unknown amount of time and they can't call you back. VERY DISAPPOINTED and UNHAPPY with AT&T. Will have to change back to Verizon.

The ATT internet is great!! However, our the TV bill just…read morewent up over 40%. After two weeks of attempting to secure a new price I was told they couldn't help me. Calling to cancel ATT TV, you can't cancel via the net, they continued to attempt to talk me into staying. Other TV suppliers have the same services for less than half the price and ATT. The ATT TV app also is terrible, takes a long time to load, buffers all the time , even one of the service installers had mentioned it was an bad application.

I stopped into the T-Mobile store in Wauwatosa to explore switching carriers, and overall it was an…read moreokay experience. When we first walked in, we weren't greeted and ended up standing around for a bit waiting for someone to become available. Not a huge deal, but a simple acknowledgment would have gone a long way. Once a rep was free, the service itself was good. He was friendly, took the time to walk us through plans and promotions, and answered our questions without being pushy. Most of the deals seemed tied to specific upgraded Samsung phones, though, so it didn't end up being much cheaper than what we currently have. I actually appreciated that he suggested we also check back with Verizon to compare before making a decision. We did that and ended up staying with our current provider, but it was nice to not feel pressured. The store itself is in a really convenient location right off the freeway, with plenty of parking. It was clean, organized, and easy to access. Since we didn't end up switching, I can't speak to the full process, but for a quick visit to gather information, it was a decent experience overall--just could have used a better first impression.

Making the switch from US Cellular since we will have to formally switch anyways at some point…read morehere! My coworker recently switched however and the plan is a much better deal and then everyone got new phones for free so can't beat that. Plus the inclusion of Netflix basic which we already pay for is a bonus savings and then Apple TV is like an extra. Customer service was very good - it was a long visit like 2 hours but I feel like it's always so long when really going through the full process plus my mother was unsure which phone and kept going back and forth so that probably honestly added a good 20 minutes to our time.

Frontier has the worst customer service I've encountered in the past several years. They appear to…read morebe governed somewhere out of state and cannot control the local technicians. It's fine as long as there are no problems BUT we lost service a week ago and the response (expedited they said) was it will be a week until a technician can make an appearance. I called and specifically asked if their technicians were working in TX (IRMA had not yet hit FL). The response was no. Today the explanation was they technicians were out working in TX and FL. Someone needs to get their stories straight. VERY DISAPPOINTED!!!

Oh hell no. We just…read moremoved to a new house and needed to get some type of TV service going meaning the choice was between cable (nope, sorry never again), DirecTV or Dish. Dish currently has the best pricing and so I went online to set it up which should be a relatively simple process, right? Nope. I won't go into the long, horrible story but I'm now on my third rep over 4 days and between online chat and the phone, it's well over 2 hours of my time. Bottom line, they messed up during the credit check process and ended up "locking" me out because they pinged it so many times. They promised a call back to complete the process which of course never happened and when I finally did get set up complete they tried to bait and switch me to a more expensive package. On top of that, more than one rep tried to get me to give them a second credit card number - even though they acknowledged the first one worked just fine. Super, super, super shady. The whole process was time consuming, inconvenient, frustrating and more than a little sketchy. There are very limited choices for TV service in this market and I believe all of them suck. Know that Dish is no exception and in fact, sucks HARD.

OMG-they suck! I was promised a $100 visa gift card when signing up. I guess that comes through…read moresomeone else-Not Dish. Never received it. Was also promised I could have Illinois Chanel's because we live on the border-Nope....they won't do it. My review is.......0 I will let all my family,friends,co-workers, strangers..........everyone know that what you promise is no good! Tammy

Robert needs to be fired with a big F he is very rude. He doesn't have knowledge of his job he…read moredoesn't know how to talk to people. In this photo, he was yelling at my cousin and I was recording and I took a picture he needs to be fired immediately.

Came on 7/25/22 hoping to port my phone number over, the two Lady's were very helpful and ported my…read morenumber over quickly. Will be coming back to this location in the future.