Service was nice enough, bought the phone to take home and set up. $40 set up fee anyway. I think…read morethat is not a great business practice.... Won't use this store again if charging a fee for something you don't use for is common practice.

Not all Verizon stores are the same! This one has always been great to us! It is a Corporate store…read more(beware, there are franchise stores and be careful of what they promise). Thought wait times can be long here, it's likely because of how customer service oriented they are. They go to great lengths to make sure all your questions are answered and give excellent advice. I would absolutely recommend this specific store in Hutch, near Walmart.

Decided to switch due to increasing bills without increased use and poor customer service to find…read moreout the problem. At this time found that they were expecting equipment back we never got. They "forgave" it once we asked for proof of whoever signed for it (since it was bever sent) but I found out we've been getting changed $5 a month rental fee for equipment we never had which adds up to $180 over 3 years yhat they will not give back and effectivly stole from us. Be weary when considering Cox.

Don't waste your money. The employees are great. But they are not able to help. The company is a…read morescam. Always price gouging, they increase the bill by $1 every few months. For no reason

Just tonight, I was trying to look up the pixius phone #, when a chat agent (Joe) came on the…read morescreen. I stated my problem I was having with the Wi-Fi cutting in and out. He immediately looked into it and thought it was probably a worn out router and that he would mail a new one out. He also stated that if that didn't work, to call and they would schedule for a technician to come out. Joe was very helpful. I will change this to 5 stars, if the router comes in a timely manner. I would definitely recommend Pixius.

Have had the service for several years now. Didn't really need the speed or consistent access until…read morelately. They changed radios about two years ago to "improve service". It has been nothing but trouble. When it is up it may work great for a few minutes or a few hours and then will drop intermittently. Could be down for seconds or minutes or longer. They always have an excuse when you call support. They have tried them all now (probably have more). They have used that trees are blocking the signal. Our radio is mounted in a clear line of sight. Blamed interference from other signals. Blamed ice on the antenna. Will escalate to a higher level of support to be told nothing is wrong. their solutions is for us to buy into a new plan and contract for three years. New contract at the same poor service, what a deal! Looking forward to Velocity from Butler Electric. They can't be any worse and are cheaper.

I don't think you could get anything worse than a hosting company losing your backups and your…read moreserver with 2 weeks downtime. There are other options which come with fewer discounts but more reliable service.

Refund policy: "We do not process refunds for any account holder". Need I say more?…read more Also, it is important to note that due to the technology they use for virtual hosts, you cannot add swap space. That is, the amount of memory you buy is the total memory all running programs will be able to share. So, if you foolishly buy 1 year of the 128M service, and your application crashes constantly due to memory starvation, it looks like you're not getting your money back. (I have asked for a refund, so I will update this if it comes...)

HORRIBLE scammers!!! These con-artists added lines of service for things that do not exist, conned…read moreus into a "free" smart watch but NEVER mentioned the line off service they'd have to start. And then - SURPRISE - their printer wasn't working so we got NO paperwork. I would give them a negative-100 if I could. Please do not do business with these crooks!!

Customer Service is fine. Cell coverage and services sucks…read morebeyond belief. Dropped calls, missed text messages unable to load date to name a few frequent issues. Highly not recommended. 5G hahaha​