Went in today for a simple cracked screen fix, and Tristan rocked it!!! He said an hour I showed 45…read moremins later he was jus to running the final tests. Tristan for the win. (Also hope I didn't misspell his name)

From the owner: Cell phone accessories, Cell phone repair, Prepaid cellular service & customized phone cases.read more

I sent an E Mail message asking them to contact me for service a couple of weeks ago, no response…read more I called them a few days ago and left a detailed message outlining my needs and asking them to contact me, no response. Their advertisement on Channel 9 sounds good but that is as far as it goes. I will find another business that is more interested.

Got my computer back up and running in minutes. Very helpful and knowledgeable. Explained things…read morein a way I understood.

Event date: 8/19/24, around 3:15pm-3:50pm…read more Hello, I was called to translate for one of your employees today and was appalled at their service. I hope you will take quick action to make sure this never happens again. Here is a summary: A Spanish-speaking gentleman came to the Verizon store to pay his bill in cash. According to the female employee, she "explained to him" that she could not find his account, but also told him she would take the cash anyway. In addition, apparently, she told him that if she took his cash, it could not be refunded. Clearly, the Spanish-speaker didn't understand the interaction. Once he realized there was no receipt or that his account balance hadn't decreased, he asked for a refund. The employee would not refund his $50. This is when I was called by a bystander to translate (who will be closing her account with you after this incident). Also, I did not personally know the Spanish-speaker. I spoke directly with the Verizon employee and attempted to ask the following clarification questions: Why did you take the money if there was no account? Under what account number did you credit the $50? Why can't you give the money back? Can I speak with someone above you? Now that there is confusion, do you understand that there is a language barrier? It was very difficult to get through these questions because your employee was constantly speaking over and interrupting me, did not value my translation services, was hostile and disrespectful, and disregarded his English proficiency. Then, she forced the bystander who called me AND the Spanish-speaker to leave by threatening to call the police. Once I realized that the Verizon employee could just pocket the money since there was no record or account, I questioned where the money would go. Finally, after bystanders took charge and stood up for him, the client was refunded as he departed. This location needs anti-racism education and training on customer service and how to open a register to refund cash.

Jess helped us switch our service to Verizon from Google Fi. She was great! She ran into a few…read moreroadblocks getting the service switched, but plowed through and got it done. A+ customer service.

Wanted to change phones and I first went to a larger market store, there I was told inaccurate…read morephone info on my existing phone. At the Tomah store, I got the truth and were very helpful on my decision on selecting an iPhone that fits my needs. thank you ztomah!

Service is speedy but only for basic problems that anybody could fix, plus they seem to condescend…read moreto you at times and act like the know better (went to the adams certified retailer and they got it done with a smile). Really seem to have a lack of respect for anyone over the age of 45 who doesn't know a lot about tech.

Both Max and Randy were excellent in the Baraboo AT&T store. Randy Burchett is a real superstar. He…read moregot me going with a new Galaxy phone after mine died the same day. He offered great advice and got me up and running in a short time despite being quite busy. He's an Android expert and we were lucky because he was challenged to unlock and wipe my old phone, so I was eligible to trade it in and save a bunch on my new phone.

From the owner: AT&T, serving over 81 million wireless customersread more

I had a great experience at Boost Mobile. Aleks was very knowledgeable and helpful. He found me…read morethe right phone for the right price. I will definitely be taking my future business to him, and I recommend Boost Mobile in Stevens Point to all my friends.

I recently had the pleasure of visiting this U.S. Cellular location in Wisconsin Rapids. I worked…read morewith associates Amanda & Victoria, both of whom were consummate professionals in addition to being incredibly gracious. Positive experiences such as this is why I choose to do business with U.S. Cellular.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I wish there was an option for negative stars. Incompetent and horrible customer service. If you…read morecan even call it that...

As a customer, you are treated as a person and not as a number. Dean's covers a huge area and yet…read morestill gives you that local business feel. I highly recommend Dean's compared to calling the 800#. The customer service, cleanliness of the showroom and follow up after the service were all great! Another great thing is that they carry Dish Network and DirecTV so I can easily switch back and forth to save money. I also got internet through Dean's. I love my TV and internet service!