Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

The guys at Cell City are very professional and do a great job…read more Best prices in Tulsa for your phones / repair needs. Normal wait time is 30mins to 1 hour.

Brought my phone in to change battery 3 weeks later battery…read morewasn't charging no more, I took it in with them for another repair which was covered with warranty which then they fixed it, but then they did not properly installed my charging port, no more than a month went by my iPhone sounded like it was a fake iPhone, the battery dint glue well or wasn't installed correctly I took it in again they fixed it they said that they would charge me 20$ for clean up which ended up messing up my speakers idk what they did to it, but after all don't come to this place, customers service it's alright but their quality it's horrible. DONT COME HERE!!

Went in with our mind set on a certain phone, and met with our representative Julien. Julian was…read morevery,professional, and was willing to,show us the phones we originally wanted, but also showed comparable phones which were less expensive. The phones he showed us that were less expensive, have everything we need, and we are,very appreciative of his help. If you go in the store, ask for him. He could have gone for the larger commission, but chose customer service instead! Kudos to him, and the rest of their team for pushing the customer service aspect!!!

When I went into exchange my phone and see what they could do the gal was very nice to work with…read moretold me I could trade in my phone and I would only have to pay $160 on a replacement phone that cost $840. I told her I wanted to pay the phone off. She said I needed to turn in my phone within 30 days cleared to get that promotion. Went back in today to surrender my old phone and worked with the manager who told me my phone was only a $180 credit and I would have to pay the rest. I told him that's not what she told me and you need to call her. So he called her and I could hear them on the phone and she confirmed what I said. The manager confirmed she had told me that. He refused to do anything about it other than take a couple services off of two other devices I have to lower my bill $12 a month. Told him leave it, keep the phone and walked out. Horrible manager. Would not recommend this place!

I think the previous reviews may be from a staff that has moved on. I was served by Adeel who was…read morefriendly, helpful, and knowledgeable. Best of all, he was not pushy or tried to sell me on things I didn't want or need. I went in and got a quote on how much it would cost to switch service from T-Mobile, of which I despise. He gave me a quote, and I went on my way to think about and make my decision to switch. I returned a few hours later to him again, who got me set up with a new phone and service. No BS upsales, just friendly service. I am very happy with my experience!

I wish there was a zero star option, because I got zero service! I came here an HOUR before close…read moreand was greeted nicely from an employee. I was looking for the new I phone 12 and she was helping me and the manger I'm assuming Interrupted us rudely and said I couldn't be helped tonight! I was furious over the past year I've been wanting to switch carriers and after tonight that was the nail in the coffin for me. In my personal opinion all costumers should be helped that enter the store till close.

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

I took my IPad to Phone Doctors because it was no longer charging in September 2024. They kept it…read morefor over a month before it was repaired. It is now back to the same issue of not charging. I called and whomever answered the phone was extremely rude. I will not recommend them to anyone, ever. Wasted over $100 to be back in the same place that I started.

Broke my phone screen and decided to get a new battery installed while I was at it. Very friendly…read moreand professional service, this is the place to go for all your gadget repairs!

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

This store was amazing. We had the best service and experience. We were opening a new plan and the…read morestaff were extremely patient and answered all our questions!

Mike the sales manager was so kind and helpful to my 93 yr old friend. He took her phone issues…read moreseriously and gave us solutions! Thank you Mike!!