I can't speak to the Watertown location. However, engaged with shop in Fort Atkinson to evaluate…read moreand sanitize (2) business laptop PC's prior to donating them to a shelter in FL for homeless female veterans. They replaced CMOS battery in a laptop competently. However, they quoted $150 each to "sanitize" the laptop computers. This is crazy as both computers had valid Windows 10 COA and license keys affixed to their respective laptop case(s). Second, all they did was reformat the hard drive and re-install Windows 10 one the first laptop which does NOT 'sanitize' the equipment preventing recovery of personally identifiable information. Unfortunately, I didn't learn their definition of 'sanitize" until after receiving one laptop back and finding their efforts lacking. Customer Service was lackluster and they barely seemed to acknowledge my presence until it was time for payment.

I bought a computer from this company a few years ago. The computer has had a few problems, and…read morethe techs were professional and seemed knowledgeable. I purchased a virus protection program that renews annually, with an annual cost of around $45. The payment policy of this business is improper, at least in my experience. I spend half of my time working in Florida. I rarely pay with checks, nor do I ever have to given alternative payment methods online. When in Florida this time, I received a bill for the renewal of this service. I informed the store manager that I would not be able to send a check until I return in mid-November and have access to my checkbook. I also offered to pay by credit card, but the company charges a fee for using their portal and otherwise paying online. I never agreed to this fee and I will NEVER pay a company extra money to simply pay my bill. When I explained this, the owner of the company cut off my virus protection for non-payment, even though I was ready and willing to pay upon my return to Wisconsin. Now, my data and all of my confidential client files are exposed and vulnerable. This is a huge emergency, as I am an attorney. I will have to hire someone to go to my home and install a virus protection plan to avoid compromising this data. Even though I warned the owner that he would be responsible for any damage to my data, he continued with condescending, unthoughtful e-mail communications and refused to even consider waiving his inappropriate fee. This may be an unfair trade practice, which I will explore with the appropriate authorities.

POS company. I canceled my service and returned my equipment and have been sent to THREE separate…read morecollection agencies because they claim I never sent the equipment back. I have a receipt from UPS that I have already had to use for a collections dispute a couple of months ago which was RESOLVED. and then they just go and send it to a whole new agency I have never heard of. This store WILL mess up your credit score and continuously send you to collections, regardless of your equipment being FULLY returned. This company is a joke, a scam, and fully worthless. I would give this 0 stars if I could.

Charter/Spectrum had a crew in my area installing cable and boxes for their service. After…read moreinstallation, they left rocks and ruts and no attempt has been made in weeks to clean it up. It gets in the way of cutting grass and definitely doesn't look professional when the salesman leaves a card at the door trying to sell the service. I will be sticking with my Starlink service.

I have been very pleased with my internet service from Upnet Wi. I live in a rural area in Dane…read morecounty. I wasn't able to get much of any reliable internet until I found out about Upnet Wi. It's able to provide all my internet needs. I haven't had any issues with speed. My internet was not connecting on a Saturday recently. I contacted them via FB messenger and received a reply within 15 minutes. They helped troubleshoot my issue and had internet within 45 minutes. Great customer service!!!

Delivers the promised bandwidth... when it is up. Unfortunately, there are significant reliability…read moreissues.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

BEWARE THIS COMPANY! This company is fraudulent in its…read moreservices. If you go check multiple service speed tests. It's always well below what they advertise unless you go to their specific speediest site. They also overcharge an additional month past date you cancel and refuse to correct and unless you pay they directly send it to a collection agency and mess up your credit rating. WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! I personal am going though this experience with them in North western WI. I received their bill. then called them and canceled them. the following month received another bill. 1 month after canceling them. I called them to correct it. basically told to bad and to pay it. When I refused to pay, they sent it to collections and have since ruined my credit rating.

We believe you would be extremely ill-advised to even entertain the thought of switching to this…read morescam-like business. We had their "service" for 1 1/2 months. We had them out several times, but the issues were never resolved permanently. When the full month bill was received in Sheboygan, they claimed that another business wrote the contract; therefore, they were not responsible for the huge increase in the monthly bill. We said we have the contracted amount on hard-copy, and they would not honor it. Bait & Switch, no extras like call-waiting or forwarding, very crappy internet (went out all the time), and sluggish TV streaming. Learn from our experience and run from this business!

I was promised a promotional rate of $180.00 for a new plan. I was told that it would take "a few…read moremonths" to get the credit. After 6 months and a good 40 phone calls to this place, I still have not gotten the credit and am being billed $220.00. They keep promising to call back but never do. I suggest doing business with a more trustworthy establishment.

After reading the reviews from years ago we went there in hopes that the service was better. we…read morechanged the service from sprint to us cellular to save money. bad idea, first the manager had an attitude cause we were there in the evening. Jenna however did do a great job and was amazing, but don't be fooled unlimited data just means they shut it off after downloading all my apps at home and watching a show on netflix. I apparently used too much data so they all but shut my phone off. I have to wait 17 days to be able to use my phone with out connecting to wifi. I do not recommend this location or us cellular as a service.

I was so ripped off. ended up with two google pixel phones and another thing I don't even know what…read moreit is. came n for a hotspot and ended up with $1,100 worth of useless stuff my aTy bill. paid it off to make it go away. and swith d to T-Mobile WiFi. no problems after my yearslong nightmare with att hotspot that worked only intermittently. this att store is a rip off and public nusiance. I'm still recovering days shy of a year ago.i will stop my rant now only because o am still so enraged

Went in to simply upgrade my phone upon doing so the gentleman said he could bring my phone plan…read moredown by roughly $75. He said they are running a holiday special and all I have to do is add an additional line to my phone bill "at no charge, no hidden fees" to reduce my bill moving forward. Kind of a no brainer right. Couple weeks later I received a monthly bill from AT&T with a due amount of over double what I was already paying. Called the store and got the run around on the whole situation and not clearly explaining why my bill is now this much when I was promised it would be significantly less than previously. Went to corporate location today and come to find out there is no "holiday promotion" for adding an additional unused line. Also, they added multiple things I clearly stated I did not want added to the plan as well as additional options I never spoke to him about. This whole situation has taken a multiple hours out of my time to find a resolution. Coming from someone who has been in the sales field for over 10years people like this give the industry a bad name. I would never recommend this location to a friend or family member!

My first bad rating ever for a company. I originally had a great experience with Ransoms when they…read morefirst installed my satellite tv about 2-1/2 years ago. If / when I had a service issue they would respond in a timely fashion. Very professional. Fast forward to the current. My contract is up and I've been wanting to renew / upgrade my service. I've called numerous times and have left countless messages and emails over the last several months. Absolutely zero response- none. Horrible way to conduct business.

From the owner: Ransom's Satellite & Internet is an authorized DISH Satellite television Retailer specializing in…read moreSatellite television and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of {{Location Name your Business Serves}}. DISH is the best choice for value, technology and customer service. Call or stop by today.