Very long wait times not friendly employees. Did j ot get what we needed have to go back another…read moreday.

You need to make an appointment I waited 30 minutes and Mr Moua was extremely informative and…read morepolite. I wanted to get him a 5 star rating.

Getting ahold of the IRS is horrible. I had been trying for days, on hold for hours, hung up on,…read moretransferred multiple times, nobody could help me. Decided to go into the Fresno office, you do have to make an appointment via telephone so I couldn't be helped with my issue BUT the lady at the front desk was really, really kind & helpful. She told me keep calling over & over until they answer & what do you know I called 7 times & finally got through to make an appointment!

These 5 stars are for Patricia she was able to help me make an appointment. I got there at 1 there…read morewas an appointment open at 1:30 and I took it and everything work out fine. Thanks so much Patricia from the bottom of my heart.

Great hospital good staff kind energy good people very nice television enlightened peopleread more

parking is a struggle. my oh my how time and people made changes to how facility is ran. we all…read morewill or have to in our life time had to come to this point. i think service is slow just like dmv. the smell and service tells you everything about the environment.

Came to get my name changed. I had already started the application online. The line was short…read moreoutside and moved quickly in an orderly fashion. Once inside, I got my ticket and was called up in 30 minutes. Took about 5 minutes to process my paperwork and review everything. The man helping me was so nice and patient. Overall, it took an hour, maybe less to get things done here.

Great experience. The security guard was helpful and polite. The clerk was also polite and…read moreefficient. I went there for a name change, had completed the application online prior to the visit. Definitely recommend starting the process online. The visit was quick. I was out of there in less than 5 minutes.

This is NOT where you should venture to if you are looking for a certified copy of your Fresno…read moreCounty birth certificate, contrary to what a Google search may indicate (unless, of course, you are under the age of two...but you probably wouldn't be venturing out then, anyway). There was a nice guard inside the door, who directed us to the new Hall of Records, which was fortunately very close by. So close that we could walk and leave our car at the parking meter we'd just fed. The Department of Health is on Fulton and the Hall of Records (Recorder's Office) is on Van Ness. (1250 Van Ness is what you're looking for if you're two or older).

It's really pathetic that you call these STATE funded agencies and they lack customer service. If I…read morewas on Welfare with a case manager they would jump.

Note to self: Do Not wait until the due date for property taxes, planning to pay downtown at the…read moreHall of Records. Parking will be sparse and the line inside will be very long. On a positive note, there was a payment drop box outside in the drive through parking area. Next time, we'll just put a stamp on the envelope!

Took another trip over the the Assessor-Records office today located in that spiffy Art Deco…read morebuilding downtown. It's the one with that wild, otherworldly, statue outside. Man, what wonderful service I received here. Juliet just about held my hand walking me through all the double checking I wanted to do. Patient, kind and professional, she really brought the human touch (without actually touching a human) to this department. Mary Ann, likewise was awesome and helpful. And it's a good thing, as I had them laughing at my corny jokes, Rob, their supervisor, came up to the front counter as well. As it would turn out, Rob and I go the same church, Riverpark Bible Church. Go Riverpark! Anyway, as a result of this trip and the fantastic service, I learned that I need to take advantage of a 'Homeowner's Exemption Form' that essentially with reduce the value from which the property is taxed about 7K. Hot Dog! Thank you good Lord for the good people you plugged me in with today who further helped me to ensure my interests! I might have missed it were it not for their awesome service! In way of encouragement to you, Juliet, and the staff, your extra attention was so greatly appreciated! Keep up the good work! -G

Our thanks to the Fresno County Public Works and Planning Deptartment personnel: Mark in the…read moreoffice, and the crew who did an exceptional job on the Modesto Ash tree trimming and clean up. They are skilled, thorough, and a very pleasent team! Thank you for getting the job done. TeresaW., E Swift Ave Fresno 93727

OMG! It only took five minutes to get time registered on the parking meter on Tulare Street. Lol…read more The meters have been changed to cards only, but the screens are very hard to read in the sunlight. No debit cards, credit cards only, BTW. So this visit was to get an update on an already approved building permit. Due to a small error, we needed a red line on wording that shouldn't have been on our original plans. So here we are. Glad to see that the lobby has reopened since being closed due to Covid months ago. The hubby didn't have an appointment and was nicely surprised to be helped on the spot without one. Usually you make an appointment and come back in a bit. Anyway, the first guy to help him was full of "no's" but when another guy came out, he was very informative and helpful. Got one item taken care of, but one thing seems to lead to another in the construction world. Lol. He did let us know what we need to do next and it looks to be an easy fix. Needless to say, we're quite pleased with the outcome of this visit! Reminders-making an appointment is best and on Fridays their hours are only 830-1230. 9-5 on Mon-Thurs. Good luck with your construction plans, Fresno residents!

The Staff seemed great and friendly,if you love downtown life this is the staycation for you.They…read moreTreat you like a star getting pics and a autograph...finger prints is a bonus.plus they give you a onesie,one zip and your ready for the fresh Continental Breakfast... Housekeeping staff is rarely seen but other than that it's great! If your ever Downtown or ready for a 3 Day weekend Staycation,call click or they send a free shuttle....complentary Bracelets (like the Club ones)....will come back soon!!!!

Let me tell you , it's best to own a watch cause there is no clock in here !…read more Oh and highly don't recommend unless you enjoy giving free blood. That I didn't get back !

This is regarding the recent road improvements done by Augusta RD right by Pyle Elementary School…read more Not sure which company the city has contracted with but the job they did is pathetic , was here visiting my mother and wanted to help with her car brakes. When ahead and put the car on jack stands and next thing you know the ground caved in and the car fell with a loud bang, my mom came out screaming thinking the worst but thankfully I was in the back of the house getting something. I am thankful that I didn't get injured and that the car is fine but this is just beyond unacceptable that this company could have done just a cheap job!

The building is beautiful. It's easy to get in and out. Good parking right there next to the…read morebuilding. Bring coins, it's all metered, but there are plenty of spaces. The work done in this building is subpar. City council meetings can made you crazy. Walking through council members' offices makes one wonder how so many people can get so little accomplished. It is a bureaucracy. The space is perfect for the monthly art exhibits that tie in with Art Hop. Go take a look. You might even take in a city council meeting.

I was summoned a subpoena since I was a witness to a crime and was mandatory that I go. Be sure to…read moregive yourself at least 30 min to park, walk across the street, get in a long line, go through a metal detector then wait in line for the elevator. We arrived in the room right at 8:30am. The prisoners are let in and seated in front and to the left. Judge didn't come out until 9:30. There isn't a place to check in and no direction on what to do. After 3 hours of waiting we had to wait until the break to talk to the attorney assigned to the case. He then said we didn't need to be there based on our case. Pretty annoyed. Parking was $6 and my time that I'll never get back.

The line in the morning goes out to the street. Doors open at 0800 but you may not get in for…read more30-45mins (or more), so take that into consideration. One entrance for the 100+ people waiting to get in is insane. Then you are in a crowd waiting for an elevator (I take the stairs). Then you are in another line at the clerks desk. If you are there to see the judge, more waiting. Plan to be there from 0800-1700. Also, if you don't know where to go, be ready to wait in a line (probably the wrong one) to ask someone so you can go wait in that line.