IThis social security building is located in the industrial part of Astoria and stone throw from n…read moreline subway surrounded by auto repair shops and other similar type of businesses, not in the fancy part but it's on the corner and by appointment only with limited services and limited hours . I made my appointment and waited about an hour in the crowded waiting area . I was lucky , lady who helped me was nice and once I was called , it took about 15 minutes to get what I needed. Very crowded and the good part is many window clerks are available to assist but if you can avoid doing it in person like the dmv , try to do it online if you can wait . Giving 3stars for my experience.

Social Security at any location is not where I enjoy visiting. It's when I have a hard time with…read moreanything I suck it up and go. They definitely keep our information as secure as they can. They sent a email that our online login as it currently exists won't be available soon. We have to create a Login.gov or ID.me account. I believe I have both set up. I had to set them up when I wanted to view my Federal Income Tax documents online. It was a hassle and it required facial recognition. I'm dreading the change but I know I can go back to this office if I need help! I'm not going to recommend either way. If you can handle anything online avoid going to any Social Security office.

Don't try to call I held for three hours, no answer. The day before I got a recording that said I'd…read moreget a call back. six hours later I got a call back and the person on the other end never said a word! After me yelling hello after my third hello. God forbid I was starving. Also a NEGATIVE rating should be available

Contrary to what other folks on here have written, I went to this center to finish my EBT…read morerecertification process, waited a very short period of time, was called to a window, had an excellent experience with a very polite and courteous HRA employee at the window, she handled everything professionally and I was done in less than half an hour.

special thank you to alla .... we called social security 800# on friday and was met with extremely…read morethoughtful and personable customer service. the kind of customer service that is hard to find these days. i cannot say thank you enough!!!! she helped me help my sister that does not get around easily these days. thank you so much alla

The experience here depends on which teller you get. My first teller was okay, when I returned I…read morewas assigned to a teller that was a complete idiot. Dealing with the supervisor didn't help either. Don't go to this office .

I needed to pick up my sisters key following her death last year and alas it had been moved to the…read moreproperty clerks office. 2 subway rides and ¾ mile walk and I arrived. The place is a fun combo of dystopian, dirt, and run down. The line moves like the DMV but in the end I got what I needed I gave 5 stars because the clerk and staff were super helpful and friendly.

You can pick up and property you found and turned in here. It covers all of Queens. It's a pain to…read moreget to, and bring your ID and original letter or you walk out empty handed.

Department of Health and Mental Hygiene has many services. When I was working in Human Services I…read morehad some very negative experiences with this city department. There are definitely many services in this department that I have found very valuable. The office of vital statistics and sanitation reports are two areas I appreciate. I'm glad they keep data on health issues in our population. Plus you can go for training and support groups if you want or need information. I attended a diabetes support group at one time. This new space is not as easy for me to visit as the old offices in lower Manhattan. I'm recommending you get your information via their website. You can find just about anything NYC Physical or Mental Health related on their website.

Embarrassing how rude these people are. They make the DMV feel like a mini vacation…read more If you are attempting uber, beware- you're in for a stressful NYC TLC trip. Not to mention they curse, flirt sexually with each other, and treat you like you are a petulant child. The only petulant children there are the employees.

This place deserves a 3 star cause eventually after all is said and done, they get the job done…read more This place looks and feels like a old building in a third world country, with people working at stations give you the feeling like they are doing everyone a favor. If you thought the DMV was bad, this tops it !!!!

It's usually crowded but they do have a big fan so it's not ungodly hot here and I've not had…read morehorrible experiences with employees here. I've definitely experienced much worse in terms of post offices. The hours are average and the walk from where I live is manageable. Sometimes I have been here where there wasn't a long line and got in and out so that's a small miracle. The line also does move a little better than I've seen at some post offices.

This was my first time at this location and first time renewing my passport. Minh was such a…read moresweetheart and extremely helpful. Had an appointment for 3 people to apply for the passport and got it done in 20 minutes while 3 of the systems were down. We went at 10 am and was a good morning thanks to Minh!

Social Security is getting five stars from me for their services in 2023. If you want a detailed…read morereview read my first review if it's still available. If it wasn't for my social security check I wouldn't be able to pay my rent. It doesn't cover my rent but it's a huge help! They have changed the website. I've only used the new updated version once but I had a good experience. I'm really happy they still send my benefit statement in the mail. You can also download it online in your account. My life's work history and award letters are all on the website. You never know when you may need income verification. You shouldn't wait until you retire to view your records for your Social Security. Get the emails to. They will remind you annually to check your earnings record. Finally one last thing! Why isn't anyone else reviewing this Government Agency? Social Security touches every individual from birth to death. These days when you're born you get a Social Security number!!

Extremely knowledgeable and kind, waiting time swift,All agents including security guards very…read morehelpful