Racist, Fraudulent & Aggressive - STAY AWAY!" I experienced…read moreshocking behavior at Fast Fix & Color (143-87 E 14th St, San Leandro). 1. **Forced Payment Demand:** The Indian owner (likely) opened my dad's old iPhone WITHOUT permission, then demanded $20 just to return it unrepaired - holding it hosting. 2. **Racist Remarks:** When I recorded his unprofessionalism, he yelled *"Go back to China and fix your phone there"* (caught on video). 3. **Physical Aggression:** He threw the disassembled phone at me, attempted to SNATCH my device to stop recording, and left critical parts uninstalled. 4. **Mocking Customers:** Responded to my complaint with *"Thanks for making me famous"*. **This is NOT just bad service - it's fraud, racism, and harassment.** Video evidence will be posted on @Google/@Yelp/@Twitter. **WARNING:** If you value dignity, avoid this scammer at all costs.

My iPhone screen half of the man black he was glitching out the screen I came here to the Alex…read morehelped me out to replace my screen while I'm waiting 20 minutes. The store is very clean Alex approached me very well nice customer service.

I would like to recommend James for the quality of his work. He repaired my iPhone 14 when the…read moreLightning charging port stopped working and the piece needed to be replaced. He gave me two options for the repair, and I chose the original part. His prices are fair, and the quality of his work is very detailed and professional. I trust him and appreciate his integrity. My phone was definitely in good hands.

Amazing service!! Owner is usually running the store on his own and does a great job at it.read more

My iphone 13 would not charge or hold a charge. I called Louis and he told me what time to come to…read morethe store. When I arrived, he explained that he needed to do some tests and asked me if I could come back or wait 15 minutes. When I returned, he explained that I needed a new charging port and a new battery. He took the time to explain how he had found these were the two issues, how much it would cost and that he would call me on my wife's phone when it was ready. When I returned to the store, he showed me the parts removed and gave them to me. He charged what he had quoted, and the phone is working perfectly.

Excellent customer service and knowledgeable!! Lewis transferred all my data to the new phone for…read moreme. I was embarrassed that I couldn't do it myself. Lewis graciously explained what he needed to do. All done in a lightening fast speed.

My son's PS5 hdmi port went out and I called them they gave me a good price I dropped it off and…read morethey had it fixed before the estimated date. I will definitely go back.

I have a samsung galaxy phone. For weeks it had been freezing and displaying an error message: UI…read moresystem keeps stopping. After a while my phone shut down completely. I came to EFX not expecting anything. I figured my phone was done, but figured i'd at least try and see. I was greeted by Fernando. He is a very nice guy. He explained to me my options. Fortunately, he was able to get my phone back up and running for a good price IMO. The shop wasn't busy when I arrived so it only took about 30min. He did recommend I get a new phone. Something I already assumed. I recommend his shop! The service is good and the turnaround time is pretty fast. Way better than shipping your item somewhere to be fixed.

I don't "yelp" or give feedback to any stores, but because Roberto and Marina have fantastic…read morecustomer service, this was worth the feedback! Came in really last minute to have my iPhone 6s Plus repaired, as soon as I came in they took my phone right away and went straight to work! Mind you they're already closing but still took my phone in. They welcomed me and treated me as if I'm family! Prices don't matter, 200+ To get my phone fixed with (which I love to pay for) is there excellent customer support. Drove 20 mins for this place. Us it's worth it! Awesome shop overall. Highly recommend this place! Thank you Roberto and Marina! DrewC

If you have an iphone, one of your biggest issues is your battery draining. When my lil man's phone…read morewas draining by 20% in less than 15 minutes, I knew it was time for him to get a new phone. When we got to AT&T we found out he wasn't qualified for an upgrade. Plan B...fix his battery and pronto since I didn't want him getting in trouble with his girlfriend for not texting her back right away...yup I'm an awesome mama. Haha. Anyways, pulling out my own iphone and searching on yelp for iphone repair stores in the Contra Costa area was harder than I thought. I called several places and all of them went straight to voicemail. I left a voicemail at several companies and this company was the first to get back to me. The cost of battery replacement and diagnosis for an iphone 4S was $40 and it will be ready in 10-15 minutes. So on our way there. I seriously thought I was in the wrong area, since the shop is actually someone's apartment and the technician will meet you at the front of the entrance. I handed him the phone and he ran off. No joking when I say he RAN OFF!! He was booking like he stole something or was running away from the cops. It was hilarious. We started joking around and saying, there goes your phone, never to return. Trust me we thought this company was sketchy and the phone would not come back to us or it would even be worse. After 10-15 minutes. The technician came back with a brand new battery and added a screen protector at no extra charge. I am proud to say the phone is working great now. This is when the terms "Don't judge a book by its cover". The owner of the company who called me back was very courteous and the technician was super nice. He wasn't upset that we were running 20 minutes behind. He said "no rush, drive safely". I thought that was really nice. I can't give it a full 5 stars since their competitors are charging $30 for the same service and some have a brick and mortar location. Nonetheless, they did a great job.

I was in a bind when I cracked my Ipod mini screen this past Easter. I like to use the camera as my…read morego to. Well the gentleman at velocity, Eduardo, was a great help. He told me I could have it fixed in less than a week, he had it back to me good as new in 3 days. I know where to go if my laptop or desktop ever have an issue. Great customer service and beyond reasonable pricing.

They are just a reseller they don't actually offer services of their own. You can get the same…read moreservices directly from the providers like Xfinity, etc..

Went for an iPhone back replacement, they said will be done in 2 hours, turned out to be 6 hours…read more If you need your phone a certain time, be aware you might not get back your phone when promised.

I've brought my phone to Mike at PhoneGeeks three times over the past couple of years for different…read moreissues - from a cracked screen to an irreparable charging port. Every time he's been fantastic to work with. I'm on a budget and Mike consistently has the best prices in the area, but what really keeps me coming back is his service. He's an ethical business owner, communicates clearly, and turns repairs around incredibly fast. He always sticks to the ETA he gives, which I really appreciate. He's also just a genuinely nice guy and great to talk with if you have a minute - though if you're in a rush, he's efficient and respectful of your time too. At this point I can't imagine going anywhere else for cell phone repair. Highly recommend PhoneGeeks and Mike.

I'm SO glad that I came to Phonegeek to repair my phone screen. I was ready to buy a new phone…read moreuntil someone told me that the light sabers I was seeing on my phone was just an issue with the touch screen and not the actual hardware on my phone. They recommended Phonegeek. Mike was fantastic! He was incredibly kind, personable, and professional. His turnaround time was right on point, and the quality of the repair is amazing. My phone looks and works like new! Plus, the service was super affordable. If I could give 10 stars, I absolutely would. This place is truly a local gem!