Took multiple contacts to get a reply because certain "locations" do certain services. Quote to…read morereplace weather stripping on multiple doors worked out to be $75 an hour and they couldn't guarantee the worker had actual experience with the task prior. I think they are good if you're in a pinch, or just can't do the work yourself, but don't look to this group as an outsource vendor.

From start to finish the process of purchasing windows was easy. There is so many options and the…read moreprices varied. Our salesman was very professional as well as were the installers, which I found out are employees not an outside company without consequences for damages. Our windows and a door are beautiful. Thanks Ace

We had originally placed an order with a different company but they had to cancel our order when…read morethey were unable to locate the specific bevel size in the color we needed. We are glad they did because not only are these pieces from Gordon's Glass perfect, but the whole ordering process and pickup were smooth sailing. We will absolutely be coming back for all our glass needs. Thank you!

This is the BEST glass & mirror company in the area. I received the best price, quick response,…read moreand most PROFESSIONAL service from two of the nicest guys (Chris & Jeff). I HIGHLY RECOMMEND this company, and will use them again for any of my glass/mirror projects. Thanks so much for a great job.

Called because they are veteran owned! Locally owned! Quick…read moreresponse ,friendly and eager to please !!! Professional touch!

From the owner: Veteran-owned and locally operated, we can't wait to hear about your upcoming window/door project!…read more Give us a call at 904-WINDOWS to schedule an appt today! You'll love our communicative and smooth process and the way your home looks when your project is complete!

My husband and I recently completely remodeled a home and out of all the subcontractors we hired…read moreour experience with the windows and doors store was the best experience by far. The customer service has been phenomenal. Mike helped develop a few different quotes for me to choose from, I was able to see what the different window options would look like on my home, he explained what the process would be like, and went over their financing options. The windows arrived on time and the installation was completed in one day. They also handled the permit process for us start to finish. Mike and Vinny have truly gone above and beyond. If you need windows or doors for your home or business I highly recommend reaching out to them. I don't think they could have made it any easier for us. Truly hassle free. Definitely worth the money spent & the financing makes it very accessible.

I am not sure who manages this company, but the system they have in place is a wreck. I made an…read moreappointment with their outsourced call/text service via Yelp. I believed I had scheduled an appointment, but it turned out I had only scheduled a call to make an appointment. I never got that call, and I wasted an hour waiting for them because believed I had an appointment, or at least that was the excuse I received when they called back days later. I scheduled another appointment with them when they called days later, and that appointment came and went with the no service and no phone calls. I wasted hours of my life only to be called to schedule another appointment that did not happen. I received a second apology call today, at 8PM, in which the technician called me buddy, made demands of me, talked poorly of the company, and expected my pity because he had been out for the day at the hospital. I totally understand changing appointments, but there needs to be a phone call letting the customer know PRIOR to the time of service, not five hours later. This is not the call center or technicians fault, someone in management needs to evaluate their systems, I am sure I am not the first person to have this issue. TLDR Don't call them, they don't show up to appointments, don't answer their own phones, and then act like it is your fault. PS the hours of operation don't match reality.

We had a screen porch constructed by Better Homes, We were very pleased with the service, attention…read moreto detail, communication, quailty of workmanship. Would definitely use them for future projects.

Well we did it! On February 5 we signed off on the final…read morechecklist for home repairs from Hurricane Milton.That was one month to the day that our home repair guy, Tallon MacDonald the owner, and his team started on the job. It took longer than it might have because we didn't want to move out. That made it easier for us, but more complicated for them. My husband was able to take our dog to work on days they were there, so very minimal inconvenience for us. Tallon and his team's attention to detail was spot on. They showed up when they said they would. Every little thing we mentioned was done, and some things we hadn't noticed before, were corrected after discussions. I would highly recommend Better Renovation & Improvements LLC & Improvements, LLC to anyone needing major or minor home repairs or renovations. They proved to be trustworthy, respectful, clean, and yes, they're insured. We're also getting them to paint the exterior soon, and checking out their flood proofing/damming services before the next storm season!

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

i want it to be known right now that my wife & I love our new windows that were installed. However…read moreafter the windows were installed Mark Davis came by my home and he walked around with my wife to do overall inspection before we paid final balance. That day everything looked good until several days later. My right front garage window frame had turned a yellowish color down the one side. Mark came and looked at it and said it wasn't from his guys that it had to be from the stucco crew that had to redo all my bands around every window. BTW that crew did an amazing job and I would highly recommend them and as I said HomeRite as well. Mark reached out to stucco man, which we will call him "T" He came out and looked and said it's nothing his guys could have done but that he would take care of it. We were told on March 9th see you this week. As of today 4/3 haven't seen or heard back. Due to T having some health issue i decided not to try and contact him. My reason is this. My wife & I along with other family members do not believe it was from the stucco crew. This is what we believe happen. On every window install the guys had to use a special type of glue/caulking around the backside of the frame before installing it in the opening. We think that particular window got way too much adhesive and it oozed out and got on the frame and dried without someone catching this which now due to weather elements we believe it has turned it yellow. So here is my issue of why I did not rate them with 5 stars. We spent a lot of money for our windows and you would have thought someone from HomeRite would have followed up to be sure the window issue had been taken care of. Let me add this as well. Our windows were sitting in their warehouse for several weeks and I had to call to find out what the status was because we were suppose to have had them done before the end of 2024. I was told by there office someone dropped the ball and they were very apologetic. So we were moved on the schedule to January 13th. I guess the ball is still being dropped. Happy and Sad customer at the same time. Now I have to try and find something myself to take whatever this is off. Never at one time were my wife & I told, If it doesn't come off the frame we will get it replaced. Make sure you inspect every window with a fine tooth comb before signing off. Tim & Wendie Watson UPDATE NEXT MORNING As my previous review stated..... HomeRite Windows & Doors as well as the Stucco Crew did a fantastic job!! After I posted the review I received a call the very next morning from Mr. Gates personally NOT to tell me how he didn't like my review BUT to tell me how sorry he was and that he himself was not aware of my issues. i told him I know my review wasn't all positive and gave him my apologies even though I had a concern. He said to me these words.... People will leave good & bad reviews with any company. He said I am not worried about your review BUT I am more concerned about my customer Tim Watson. WOW! That right there just reassured me that my wife and I made the RIGHT choice choosing HomeRite! He had me on a call with Mark & Jim. Mr.Gates had them at my home within 2 hours. Upon arrival they didn't get out of their trucks with attitudes BUT rather with a genuine concern and very apologetic. They discussed with me the install method to a detail and i was assured that the problem was not from HomeRite installation team. Things can happen sometimes when different subs our on a big project like mine was. It was just a simple error that came about with other work I had done. They were quick not to point fingers or judge just giving an explanation of the possible cause. Within about 30 minutes they had the frame spotless. Mr Gates thank you for being so concerned about your customer and I can not thank you enough for the quick turnaround. Mark & Jim I appreciate you both. And i know this sounds repetitive but I want to stress this. If you are in the market for new windows You will not go wrong choosing HomeRite Windows & Doors. They will do you a fabulous job and I promise you will sleep well knowing you chose this company. Mr. Gates & your team get 5 stars for excellent customer service and workmanship. Tim & Wendie Watson