Stellar service, as always. This is my fav post office. The lines are short snd staff pleasant,…read morehelpful, and efficient.

Always great, friendly service here. Polite, professional. The staff on Saturday are even friendly…read more(who wants to work on Sat?!)!

I just wanted to acknowledge Dana's exceptional customer service. She was very, very helpful and…read moreseemed to be genuinely interested in helping me resolve my issue with a package. I called numerous times and each and every time I spoke with her, she was calm, never bothered or annoyed. So, Dana, thank you for all of your assistance! It doesn't go unnoticed.

Went in for a passport appointment and was helped by two awesome personalities! Highly recommend!!!read more

So, Wilkinsburg has a Post Office. I was not aware of this at all. Not sure most people would be…read moreaware of this either. I mean the building it is in looks as if it should be condemned. From the outside you would just pass this place up. Much like I did on several occasions. Honestly, this is the only thing in the building, all other businesses that once took up shop here, left. I wouldn't come here for my post office needs, especially since the one in Swissvale is much nicer, and doesn't look like a haunted house on the inside. One thing that is better here is space. There is a ton of it in there and you are not crammed in waiting your turn to get to the counter to buy your stamps/send a package. Even though this place seems uninviting, from my one visit there, it is very busy. People are actually using it.

Every time I come here this is a long line. Today I went in and got a shipping label when the only…read moreattendant went into the back room. A line started to form, someone kept calling out "hello? Hello?". A few minutes later the woman came out and asked the first person in line if she was the one hollering at her. Then she said "I have other things to do" so the place is obviously short handed. There is bullet proof glass and a box to put your items in. Unhappy employee, unhappy customers, and an unhappy looking place overall

Nice folks here. I stopped to pick up my snow delayed mail (along with a LOT of other folks). The…read morecounter attendant was very polite and professional...and clearly quite busy taking care of the line of residents.

I picked the worst day to come to the post office. I had to pick up a package that I had signed to…read morerelease to be redelivered that was never redelivered so I just went back to pick it up. It was inconvenient but whatevs, I just put it on my list of errands to do. The stamp machine wad down so there was a long line. I was about five people back when about ten to fifteen people got behind me. Then, one of the registers went down, one of the reps had to take her lunch, while the one rep that was still working had to do a passport. The first two people in line got super impatient and started yelling at the reps. I am so baffled at how adults can act like and worse then children sometimes. Anyways, when it was my turn, I tried to cheer up the rep bc i knew it had been a bad day for him. People, treat your postal employees better! They work hard for us.

All I can say is that I've been coming here for many years to mail things, pick up parcels, send…read moremoney orders, buy stamps, etc. I can honestly say that I have always gotten excellent service every time I've come here. The USPS really gets an undeservedly bad rap.

The reason for the 5* rating is because of a wonderful employee named Maureen I always get a smile…read moreand a warm welcome this keeps me coming back. Thank you Maureen keep up the good work.

Ladies and gentlemen, gather 'round for a truly unforgettable performance at the USPS office in…read moreNorth Versailles, PA, where the star of the show is none other than the legendary Amber Zupan Postmaster. If you're looking for a rollercoaster of frustration and disbelief, this is the place to be! Enter the scene: a seemingly simple package delivery. Little did I know, I was about to step into a world of comedy gold, with Amber Zupan taking center stage as the grumpy diva of unhelpful customer service. Bravo, Amber, bravo! First off, let's talk about Amber's attitude. Move over, grumpy cat, because Amber has mastered the art of the withering glare. With a glare that could turn ice into steam, she managed to take "rude" to a whole new level. It was as if she had a secret mission to make everyone's day just a little bit worse. Now, the plot thickens. I was told my package had been delivered. Oh, what a delightful twist! The package fairy must have swooped in, because the package was nowhere to be found. And when I dared to ask Amber for assistance? Cue the dramatic music, because here comes the crescendo of unhelpfulness! She shut down any semblance of a solution with all the grace of a bull in a china shop. In the grand finale of this sidesplitting comedy, Amber's performance reached new heights of absurdity. Not only did she dismiss my concerns with a flick of her non-existent customer service wand, but she left me flabbergasted by her unwillingness to even lift a finger to help. I must say, her commitment to her role was truly Oscar-worthy. As I left the USPS office, I couldn't help but marvel at the spectacle I had just witnessed. Amber Zupan, you are a true maestro of terrible customer service, a master of inconvenience, and a virtuoso of baffling behavior. If this were a comedy club, your stand-up routine would be the stuff of legends. So, dear readers, if you're ever in need of a good laugh, head over to the USPS office in North Versailles, PA. But beware - Amber Zupan's performance might leave you with tears of frustration and an unforgettable memory of the worst customer service experience you'll ever have. Brava, Amber, brava! Encore? Maybe not.

I really like this post office and love our mailman! When I drop mail at this post office it is…read moreALWAYS delivered in 24 hours or less! They are friendly & quick! You are in and out in few minutes & lots of parking. Or just drive past the outdoor mailboxes & open ur window & pop them in! How easy is that? Very reliable post office.

Very nice folks work the customer service stations here. Had to get some mail sent certified, and…read morethe fellow there helped me and went through expectations and the details with a friendly smile. Easy peasy!

Danika (Daniqa(?)) was excellent - patient, professional, efficient, despite the fact that I had…read moreabout 20 oversized christmas cards that each needed individual weighing. She answered all my questions (some of the cards were international) - she informed me about the strike of the canadian mail workers (one of the cards was for Canada). Bear in mind that this is a few days before Christmas, with a long line of customers, each with multiple letters, cards, or boxes. Yet, Danika was consistently cheerful, professional and helpful. Kudos to Danika, and to the USPS for hiring employees like her!

This is a very cute post office. I've driven by hundreds of times and completely missed it. I went…read morein for some stamps one morning. There was only one window open for service, but I didn't have to wait very long.

This is the best post office in the city. The staff is always friendly. The hours are better than…read morethe other branches (open until 6 on weekdays, longer Saturday hours). They usually have 2 or 3 people working the counters, so the waits are much better. Post offices are made or broken by the workers. This place excels with its customer service. I've seen the employees here walk hard of hearing and elderly people through their orders in a very respectful and patient manner; that really stood out to me, because I have definitely seen the opposite. The only con is the parking--if you get lucky you can get a street spot, but generally I take the metered lot behind the Friendship Circle.