It's been 4 weeks since we've been here and NONE of our mail has been received since we forwarded it but for 2 pieces.

Hardly get all of our mail. Always pushed back so they can deliver everyone's in a bulk day instead of delivering it the day it is supposed to be delivered, and they mark it because of the "weather" on to why it's pushed back. Very lazy. Told us for one package "they were scamming us" and telling us it was for North Carolina not our Wisconsin address. Idiots don't know THE RETURN SENDER. My package was COMING FROM NORTH CAROLINA. Ridiculously horrible service. read more

I just had an exceptional USPS delivery person bring my package and mail to the door instead of stuffing it in our mailbox across the street. They saw me sitting by the door and handed it to me. They were very friendly yet professional, and quickly continued their route. Since so many of us are quick to post complaints I think we should also post compliments. read more

More than once a package is shown as delivered, but it's NOT!! My order says delivered September 9 - today is the 12th and still no delivery. Also, very often my USPS daily delivery email shows what's supposed to be in my mailbox, but it usually takes several days for it to show up. WHAT GIVES?! read more

I order a lot online. Every time I get a shipment sent to me USPS, I know I can expect my package to be late, lost or broken. I have a package that was supposed to deliver today by 8 pm according to tracking. Here I sit at 9:33 with no package. Yet, the USPS website assures me that my package will still arrive today, an hour and a half ago. The USPS tracking os horeible. Given the option, I will always pay extra to ship UPS or FedEx. Update: It is now the next morning and USPS tracking tells me that my package is "moving within the system and on its way to the next facility" with no location or arrival date listed anymore. The last known location was Pittsburgh 2 days ago. It started in Michigan and is coming to Wisconsin. Update: Been another 2 days. I got a notice yesterday that my package mafe it to Chicago. Got a notice today that it is in transit and will arrive late. How late? I don't know. They have decided not to attempt a delivery prediction, just an assurance that it is "on its way". Good thing it was sent priority. Final update. My package has been delivered. 7 days for priority mail to get from Kalamazoo, MI to Neenah, WI. Only 4 days past the initial delivery date. Way to go USPS. read more

I had a pickup and expecting 3 boxes to be dropped that were the same size because I was sending out and getting in circuit boards. The package got picked up and 2 of the 3 we're dropped off with all 3 saying delivered. I call ask USPS, opened a case then I called Neenah and they were telling me they have them scanned in front of my house with the Geo location photo. So they sounded like it's out of their hands and sounded llike they didn't believe me when I went outside just 15min after she left and my street is dead during the day. If you can't help me, fine but give me a solution and don't sound like I am some scam artist when I use you guys all the time to ship my parts. UPDATE: I got a phone call with a puzzled female saying my package was there. Even though the tracking showed otherwise. My actual mailman ( who I think is the cool bearded guy in sunglasses) was polite, and seemed invested in what I was saying. So I will add 2 stars for that. Lesson learned. If you have stuff that you're waiting on, arrange a hold. But don't act like your customers are trying to scam you. read more

With the lack of people working now a days, I'm seeing my residence being delivered only a couple of times a week. 1 day no-one delivers mail and the next day a hand full of mail. And as far as delivering packages, we are on their time schedule. I have 8 items that was supposed to be delivered 2 days ago and I'm still waiting. U-nreliable S-low P-ackage S-ervice! And they wonder why they are in debt and no one wants to use them!! read more

You folks are awesome!!! Thank you for helping me out with getting my packages together and sending them off to my family and friends!!! I really hadn't mailed out packages a lot and you folks walked me through it!! Even with the pandemic of Covid-19 you folks were so helpful and nice. read more

Something is definitely wrong at the Neenah Post Office. For the third time in 2 years my outgoing mail has disappeared into the USPS black hole. This last time they said without a tracking number nothing can be done. In the past they at least put up signs that said they were not responsible for late payment fees. Incoming mail is not much better, even with the senders tracking number they lose and cannot find it. Stop using the Neenah Post Office for anything but junk mail! read more

This specific post office is horrible.. they lose my regular standard letter type mail, or cause it to take MUCH longer than it should, on a very regular basis. I drive to Appleton just to ensure that my mail makes it to the destination, and I shouldn't have to do that! I currently have a standard letter that went out on 4/7 and STILL hasn't made it to Milwaukee, which is not that far away! read more

I completely understand how and why the usps is going out of business: they have completely inefficient practices. Based on online tracking of a package I've been expecting, the Neenah USPS office received my package in 3/19/18 at 8:17 AM, it was scanned and handled again on 3/20/18 at 7:25 AM, no action or movement on 3/21/18, and scanned once again on 3/22/18 at 10:28 AM. I went to the post office this afternoon (3:22/18) to pick up the package myself and was told I would have to wait for delivery tomorrow because this package is on a pallet with many other packages and she'd be unable to find and the crews will be sorting in the morning. So from this experience I found that my package was handled three times already and wasn't sorted yet? And that it would take one more time handling this package? WHAT A WASTE OF RESOURCES!! This package of mine has time sensitive materials in it and I have waited a full business week to receive it - that is if they get around to delivering it tomorrow. No offense to my personal mail carrier - he is a hard working man and I am grateful for his service! read more

My postman never delievers my mail and when i try to call and complain its an eternal.wait just to.be disconnected before anyone actually answers. I get late bills...late gifts...late every thing...its complete BS....HE IS LAZY AS CAN BE read more

This post office sucks. Went to send a package back in my own envelope without the return address label affixed because I wanted to find out if it would be cheaper to use my envelope or one of the priority options. When I asked the lady behind the counter she said one is cheaper and I would have to affix the label to the envelope. I asked if she had some tape. She replied she did not and I can purchase a roll. I said "you don't have any tape?" She offered again for me to purchase otherwise I can send priority and use THAT tape. I replied, "I'm not buying tape. I will go home and get some tape. I'm not coming back here because I'm on the other side of town." She offered a sharpie to write the address on there, but it has a barcode to scan so that would not work. You suck Post Office on Franklin street! A couple pieces of tape?? Geesh! read more

Terrible! Unreliable! What time does the mail come? Whenever she wants to. Ten people standing in our lobby this morning, waiting on the mail. Fixed income, we really count on our checks. We're hungry. Still waiting but she just hasn't bothered to show up today. AGAIN! read more

Wow Neenah USPS, very VERY dissapointing!!! I was suppose to get a package on Monday (Today is Wednesday) because tracking says it was at the post office already waiting SINCE Friday, when I shipped as Priority on last Tuesday morning! Then on the following next Tuesday evening I saw the USPS truck across the street, I was excited to finally receive my package. But guess what, I came back outside and found nothing. I went and complained to USPS I'm tired of waiting and askes them to show me my package because I've been waiting for 6 days when it should've arrived on Saturday or Monday! I showed them the tracking history, and they had my Package SINCE FRIDAY! Why ya so freakn slow bro!! They looked it up and it says arrived at the delivered address already on Tuesday Evening. I was so confused and they thought I was freakn lying. Ya attitude are rude as hell, no wonder ya have SUCH LOW rating by your own locals. I respect all workers' day cus they all have their bad times, but the way ya treat us right away is a no good everytime I come by! I noticed how super slow ya ignored some packages too, especially 2-3days priority ones! I understand it is not guranteed 2-3day priority shipping and excludes weekend, but considering how long ya hold my package, I'm done with ya! And when I got home yesterday, turns out ya sent it to the WRONG address. Sent to the house acrossed me and had apologized to the neighbor's kids cus they happened to open my package cus their grandma don't read very well she thought it was for the kids. So embarrassing USPS, made a neighbor's feel embarrassed too cus ya made a slow and simple mistake. Sent on Tuesday early, should've been arrived on Saturday or Monday. But no, ya were HOLDING my package since friday night in transit! And I live only 5min away! Made me wait unnecessarily longer just cus ya be holding onto my package for twice as long! Slow local post office... read more

If I could give them zero or negative I would, after not receiving a package that was said delivered to mailbox on the tracking number, and going in to question them what happened, the supervisor, basically called me a liar, then proceeded to tell me to show her video proof that the package was not dropped off, refusing to believe that they could have either a) taken/stolen it, or b) miss placed it.... I was accused of lying about this package, what a joke!! There is more than likely a thief somewhere in this company, but instead of trying to help find out what happened they just refuse to believe me!! Don't trust this place!!!! If you have a package that wasn't delivered when they said it was go to the police ASAP!!! Maybe if enough of us refuse to be treated as liars they, or more likely the police will do something about this!! Check their other reviews, I'm not the first, just maybe the first who refuses to have my packages lifted by ANYONE!!!! read more