This is my third year using My Tax Lady, LLC for my personal and business taxes. Each year My Tax…read moreLady, LLC gets even better making the process stress-free! Jackie and Nadia were extremely professional and provide great customer service throughout the entire filing process! The online secure portal is a great resource which allows for quick & easy access to upload all necessary documents and communicating with them virtually to complete the filing process in a timely manner. I highly recommend My Tax Lady, LLC to anyone who needs assistance filing their taxes!

I would not recommend this service. I was scheduled to have an onboarding video meeting in which I…read morewas have difficulties figuring out. They then refused to use a telephone to correct the issue. This business seems to ONLY want to do business over email. Well, I tried that. The picture below shows how many attempts I made to get my meeting rescheduled. After the fifth attempt, I FINNALY got a response saying they are now closed tor the season! Haha! The same email explained they would be back in the office on August 18th and to reach back out at that time to continue where we left off. I had no choice since they had all my original tax documents and I could not retrieve them. I waited patiently for this time to arrive. They just returned back to the office at the said time and notified me that since I missed the onboarding call on April 22 that they refused to reschedule, they are not taking on any clients. If you are a high net-worth client like myself, I would avoid this company like the plague. They are unresponsive (as shown below), they lack systems to help when a client cant get into a meeting, they have no issue lying about revisiting your tasks after their promise to do so.

BEWARE!!! Do not hire and do not trust this CPA. My husband and I worked with Tec at Tax Fi Pro for…read morethe past 2 1/2 years. We were a new small business, young, and uneducated when it came to the cost and terms of having an account/bookkeeper. After two years of blinding following what Tec (Vein) told us to pay him for his services, we have found out now after finding a new bookkeeper and accountant that not only was he WAY over charging us but he wasn't even correctly keeping our books. Our new accountant looked over our previous years books that were apparently done and completely reconciled by Tec and told us they were not done correctly and things that any accountant should know and do were not done. We paid him on a weekly basis direct deposit at an insanely high amount for our books for the entirety of 2024 and have to now pay someone else to completely redo them to file our taxes correctly. I reached out to him for a possible explantation as to what could have happened and was ghosted with no reply. DO NOT HIRE AND DO NOT Previous WORK WITH TAX FI PRO!!! Protect your small business and personal taxes and bookkeeping and go elsewhere.

When I couldn't reach my accountant and needed help with my personal taxes, Tec help me get my tax…read morerecords in order and was very knowledgable. He was very timely and prompt. I would recommend TaxFi pro.

Extremely professional and very quick. They even helped with mailing and making sure the…read morefingerprints were perfect for them to be accepted. Obi was the best. Thanks again!

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I have been going to Webtax for 3 yrs. I started going to the one in Concord, then I switched to…read morethe location in Charlotte. Pleased with the service I get there. I only go to Tijuana. Don't try anyone else unless you know that they are a good filer. Stick with her, she will get you the best refund possible! She rocks! I will say she can be a little pricy, but it's worth the financial security.