Knowledgeable, professional, well-organized therapy personalized to fit your individual needs for a…read moresuccessful recovery. The Therapists are upbeat, informative and encouraging. The facility is clean and you never have to wait.

I went in to see Dr. Patel at this clinic due to a knee problem. I had to pay at the time of the…read morevisit the full amount due to a high deductable on my health insurance plan. According to my health insurance, the amount I owed was only about 1/5 of what I was charged. I was told by the billing office that Trinity Mother Frances has a policy to keep this extra money and distribute it to other parts of their health care system until all bills are paid. Even if you are current paying the other bills they keep the money until all bills are paid. According to them, this could take 3-6 weeks, and then they will mail me a check. I cancelled my second appointment. I recommend never using TMF healthcare services due to this policy.

I went to express health on mayfield rd, mayfield hts for breathing issues and possible pneumonia…read more There was one other person there. I waited 45 minutes and no one called me in to discuss my concerns. The other waiting person was also still there after 45 min. There was no radiologist on call until Monday pm. I left. Disappointed with the wait time with no advice from reception, Another couple came in and also waited for a half hour and left again because the long wait.

If everything had been perfect I would give five stars. The great thing about this program is that…read moreis totally affordable without insurance. This is a good model for telemedicine for what I need. Scheduling and payment online was easy. Tech and NP interaction for my video visit was great. Trying to get my prescription sent to the correct pharmacy was an issue. After calling the Plano office, my concerns were addressed and the delay was clearly explained. I appreciate their honestly and I have already seen some results. This experience actually exceeded my expectations. I highly recommend this clinic for distance telemedicine and look forward to continuing with their program. Finding them during this awful pandemic has been a blessing for the waistline.

Dr Graves never bothered reading my old medical records i brought to him. I have been dx with RA…read more,lupus, and sjogrens for years, along with positive blood tests in the past. When i made a stink about them not contacting me and ordering an MRI for my neck, since my xray showed severe damage, he got all offended, and wrote derogatory stuff in my chart, like I dont have RA, i have degenerative arthritis and fibro, and that i was taking steroids cause i was looking for "euphoria" from them. I now have irreversible spinal cord damage with neuro deficits, and I also have autoimmune sensorimotor peripheral neuropathy, both axonal damage and demyelinating.

The providers really listen and I feel like they will spend as much time as necessary with their…read morepatients. they are kind as well. I would recommend this facility to anyone.

The staff at Trinity Mother Frances Hospital were the most helpful in providing my family with the…read moremost wonderful support for my father while he fought his fight with COVID-19. They were kind and supporting throughout the whole experience and helped us provide him with a comfortable and dignified death.

Trinity Mother Francis billed me for outpatient surgery when I went to Dr. Hutto's office and had a…read morehemorrhoid banded. I was never admitted to the hospital, yet they charged $1,000 for a hospital room. My copay was $275, the same as my total hip replacement earlier in the year! I protested it to no avail! Beware! This is how they cheat you!

Dr. Raabe is a compassionate competent surgeon. I dreaded having spinal surgery but when other…read moretreatments failed and it was the final option, I wanted only Dr. Raabe to do it. The problem is, he uses a PA ( which I saw in his office before I was allowed to see him) and my insurance was used and processed with no problems. When they told me she would be assisting in surgery I thought nothing of it because is already seen her. Imagine my absolute shock when I got a bill saying I owe 32,000$ for her devices because she's actually out of network! Also, Dr. Raabe ordered some anti blood clot-leg devices and they were denied by insurance -an almost $8,000 charge to me. When I called his office about this his assistant told me the hospital issued them so I had to appeal it through them. Turns out that's not true. I talked with my insurance company and they contacted Dr. Raab's office and the office is now appealing both of these things. I cannot afford 40,000$ and hope the doctor and insurance company will do the right thing. There was no indication his PA was out of network and I wasn't given the option to refuse the leg things. I would still suggest Dr. Raabe alone because my back hasn't felt this good -ever