I was suffering from pain on my back. I was going to get cupping but she suggest Graston technique…read more The pain is gone. I would definitely go back for 2

one of the most worst customer service experiences I've ever had. I called on Monday to schedule an…read moreappointment for Friday. My appointment was confirmed, and I was really looking forward to my cupping session. I drove 40mins to the location, where I was greeted by the receptionist and Dr. Nancy. I told them both I had an appointment for noon and Dr. Nancy stated that there was one person in front of me, and I'll have to wait an additional 25-30mins. I asked why so long, and she proceeded to cut me off, and gave me an ultimatum to wait or leave. Dr. Nancy's attitude was absolutely horrible and she didn't provide any other reasonable alternatives besides leaving. I recorded the entire conversation, and will be posting online if I do not receive a refund for services I already paid for and did not receive. Dr. Nancy should be more empathetic towards her customers, especially because she doesn't have an appointment system in place. Another gentleman who also had a 12pm appointment, explained that she does this all the time, which is ABSOLUTELY unacceptable. Would not recommend, Dr. Nancy is very rude, which you will see on TikTok very soon.

Dr. Ho LITERALLY gave me my life back! I had fallen against a brick wall and hit my elbow. I was…read morein pain daily from my neck, back, shoulder, down my arm all the way to my wrist. Finally, after a year and a half of dealing with the pain and it and only getting worse, I decided I had to do something. Dr. Ho would tell you I have a high tolerance for pain, but this was unbearable and I would wake up every night in tears it was so bad. I went to Texas Orthopedic Hospital to a shoulder specialist who wanted to shoot me up with cortisone, I'd had X-rays, an MRI, and went to a very well-known neurosurgeon to try and find out what the problem was. I didn't want to temporarily fix it, I wanted to know what was wrong. He said he didn't know why I didn't just get the cortisone shots and walked out of the room. If I wouldn't get sued, I would tell you his name. I couldn't believe it. I'd driven almost two hours to go see him because he came so highly recommended. Needless to say, I didn't go back and was furious! A friend recommended I go to a chiropractor. Her chiropractor in Wyoming recommended two in Houston whom I researched, but saw Dr. Casey Ho had, at that time, 20 five star reviews and was also an acupuncturist. HE'S who I wanted to see. He got me in the next day. Three needles later, ART, and an adjustment, and I walked out pain free...PAIN FREE!!! I'm grateful DAILY that I found him. I've been going to him for eight years now because I tend to be somewhat clumsy, and have taken some pretty bad falls, mainly because of my dogs, but they were completely my fault. Unfortunately, both shoulders have torn tendons. Each time after my appointment, I've walked out with no pain and have full range of motion in both arms . Thank you so much, Dr. Ho. You're my hero.

Great people. Always good,clean and positive environment…read more Definitely recommend them.

My orthopedist recommended this place for my post ACL surgery therapy. They are busy most of the…read moretime, but their staff is always friendly and high-spirited regardless whether it's the beginning or the end of the day. Huy is my assigned physical therapist and I'm so grateful for his knowledge and dedications in what he does. I have a very low pain tolerance, yet Huy is extremelyyy patient and encouraging to motivate and guide me through all the exercises to make sure I'm reaching the necessary intensity and milestones for my recovery journey within a safe measure. They also have other assistants helping out during the exercises and all of them are very kind. Their positive environment makes my whole physical therapy journey a lot more tolerable and somewhat enjoyable. I'm always looking forward to my sessions there.

Do not go here. Sent me to collections and tried to ruin my credit over a $45 balance that they…read morenever let me know was due. Claimed they sent me "six" letters but not a single one showed up. PICK UP THE PHONE AND CALL YOUR CUSTOMERS!!! Don't just send them to collections over a small amount. Treat us like people, not cattle. Good lord.

You pay upfront before the service, which is unusual compared to any other acupuncture clinic I…read morehave ever been to in Houston and elsewhere. The acupuncturist seemed extremely spread thin and in a rush with treatment because he had multiple patients (3 including me) all receiving treatment in the same room. Also, the acupuncture did nothing for the muscle strain I had come in for. A waste of $100.

Dr. Lu is incredibly knowledgable and has been doing acupuncture longer than I have been alive. He…read moresets up a treatment plan and I recommend following it!

Made an appointment for 4:00pm on a Saturday and when we were almost there we realized we had to…read moreturn back around to get my girlfriend's ID. We called to verify whether or not it was needed to see the doctor so we turned back and rescheduled for 4:45pm after they said the doctor was leaving at 4:45pm. After speeding through traffic we called from.l the parking lot to see if they would still take the appointment. We went in, filled out the paperwork and paid the woman at the front desk. They let us all the way into the examination room. The doctor came into the room and asked us to come back on Monday. He stated he was leaving in two minutes. I made a scene leaving the establishment letting them know I was displeased they even decided to take my money with the chance that we wouldn't be seeing the Doctor. 5 minutes passed before my girlfriend received a call asking us to come back. I was amused at what would come from this so I decided to go along with it and give them a chance a redemption. So we are back in the same room, no apology from the doctor. I'm sure he felt very awkward and embarrassed as how he could not maintain eye contact. My girlfriend told them she thinks she has strep throat so they administer the strep throat test. After taking the swab sample they tell us afterward that the test would be an additional $30. Here I am; annoyed and practicing my best poker face. Not being upfront about all costs included until it is too late I consider the same as lying. Being that this is a family care practice it would be conducive to make sure your patient knows any and all costs involved prior to seeing them and administering any pertinent tests. After receiving diagnosis and relevant prescriptions for care, I proceeded to the front desk to speak with the employee. I asked her politely why I wasn't informed about any fees regarding a testing procedure until it was already administered. She had told me she didn't know what it cost until the doctor told her how much to charge. I asked if they knew there would be a charge before the test was administered. She paused and looked at the other employee and I answered for them. "So you did know. I can tell from the look on your face." They insisted that there was no choice for me but to pay the fee and apologized that they didn't inform me. They acknowledged the fault was their own and they failed at their responsibility before finally escalating to their office manager who then waived the fee. All in all we got what we came for however the experience was most displeasing. They were indifferent with me until I was forced to show my discontent with their establishment and escalate the grievance further until it reached their manager.

I came here for Physical therapy on my lower back and I was able to get some massage work and…read moreacupuncture on the same visit. The physical therapy seemed fairly standard (electrical stimulation, rehab exercises, myofascial release) but I have not gone for many visits yet. The massage though was one of the best. I have gone back for massage since and I can say that Jennifer is the best therapist I have tried in town. She was able to mix deep pressure with good and thorough techniques. They do play music during the massage but it is a very clinical setting. I recommend it to those who are looking for something beyond relaxation therapy.

If you have a complex meniscus tear that shows up on your MRI get a SECOND opinion from someone…read moreelse. After my surgery my knee was and is worse. I was told before surgery you didn't see ANY arthritis so surgery would be a good thing- After surgery on my second visit when I nearby jumped off the table from the pain of you moving my knee you replied well you had arthritis so that's probably from the pain. When i went to physical therapy after the physical therapist could not reach this Dr and messages left at front desk were not return. During my surgery you should have not done a thing if my knee was too complicated for you. I could have gone to someone with more knowledge on complex meniscus tears. Your first choice to have the surgery was Methodist (really) You have to see people as human beings - people in severe pain who reach out for help with solutions not to make things worse.

This is a no go site - I was having problems with my hands - Showed up on time -…read more The assistant took x-rays and then I waited for the Doctor - Exam took all of 90 seconds - "You have carpal tunnel, you need surgery" - I didn't get to ask questions - Doc left as abruptly as she came in - This "healthcare" cost me $305.00. I left, disillusioned with little confidence that this was the place that could actually help. Ultimately, I found an AMAZING acupuncturist - Dr. Sharon Weng at The Oriental Art of Healing - Instant relief after just one session, 4 sessions later, no carpal tunnel -- At a fraction of the cost, with legit healing and positive results - I found a real healer - I will never go back to West Houston Orthopedic.

Dr David Nguyen has been treating me for years!!! He has always been kind, caring and professional!…read moreI always leave with a smile on my face! Knowing I have received the best care!!!His staff is also the best! Thank you Marlene, Delisha and Mariana!!! The best doctors the best staff!!!!

They care about money more than the patient. This place sucks, go someplace else. I have a broken…read morewrist with overlapping bones that happened over a month ago I'm still waiting on surgery for, and all they want me to do is keep paying for more visits to be able to get a weeks worth of pain medication.

I was referred to the Pediatric Therapy Center by my lactation consultant. I took my 1 month old…read moredaughter to Nancy Burford, speech language pathologist, for help with breastfeeding problems. We've done an initial visit as well as a follow-up visit. Nancy's expertise with feeding problems was very apparent to me. She examined my daughter during breastfeeding as well as while sucking and resting. Nancy was very professional but also very sweet with my baby. She was extremely informative and thorough. Less than a week after our visit, just by following Nancy's instructions for treatment, my daughter doubled the amount of milk she was able to take from the breast! I am very thankful for Nancy's help, and I highly recommend her as a feeding therapist.

My sister just reached out to me for a recommendation after finding out one of her twins needs…read moreintervention. I was looking up the website and I'm literally in tears of joy knowing we made the right decision 10 years ago to put our triplets in therapy here. They are now almost 11 and graduated from therapy 5 years ago. It was the best investment in their future we could have made. All of our therapists were so sweet and caring. They are doing so well so many years later because of this place!

This is my first time going to a PT for issues with my shoulders. I'd been having a lot of pain and…read morelacked the range of motion i once had. Thankful for how they would walk me thru new exercises and explain how my body and muscles were working. Looked forward to every visit and I never had to wait! They were always on time so that I could get back to work.

This clinic is family owned! Physical therapists are mom and daughter! I had pain in my shoulders…read moreand the upper/middle back. Dr. Isabelle Hwang was very informative on what to do and help release the tension through exercises and stretches. I would come back here again and definitely recommend this place!

Very good experience from the time I walked in the door I was very nervous being my first time…read moregetting this procedure and the entire staff that I came in contact with were very helpful every step of the way thank you !