I first came to see Dr. Maldonado all the way back in 2008…read more I had a good experience but I'm the type of guy who's always trying to tough it out when it comes to being sick and never cared too much for the annual check up so I never really made it back here until a few years had passed. Now that I'm older, I've made a conscious decision to be better about my health. Of course, this place was the first thing that came to mind. I came back to see Dr. Maldonado and he didn't disappoint. He will personally call you with your test results and explain what the results mean. On top of that, Dr. Maldonado is not the type who will push one type of treatment without being thorough with your check up. If you're looking for a general physician, make an appointment here and see if you've found yourself your GP. The amount they charge here also very reasonable!!! Only downside is when I called in to make an appointment, the lady with whom I was talking to on the phone kept asking about insurance information that I had provided at the beginning of our conversation! And they asked about it again when I came to my appointment!

The quality of care I have received from Dr. Maldonado has been excellent, and I truly appreciate…read morethe attention and professionalism he brings to his patients. Unfortunately, my experience with the front office has been consistently disappointing. The staff has demonstrated a lack of professionalism, poor listening skills, and an unhelpful, at times combative, approach to addressing patient concerns. The level of customer service simply does not reflect the high standard of care that Dr. Maldonado provides. I sincerely hope the practice invests in improving the patient experience at the front desk, as it would better complement the excellent medical care provided by the physician.

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

Absolutely unprofessional . The receptionist who is bilingual at the front is not courteous at all…read moreand doesn't even speak when you come to sign in . She doesn't even bother to give you eye contact . Very dismissive . Kirby location . At the sw freeway location they're always late . I was never given life threatening information and the Nurse practitioner lied and said she told me . I'm very healthy conscious anything that is preventable I fix . While calling about a prescription I'm casually told about the life threatening issue and told it's very serious and I can't take it lightly . Ok if it's so serious why didn't anybody tell me ? Which goes back to the Nurse Practitioner lying . So then I go to Kirby office which is inconvenient because they claimed it couldn't wait . I get there at 9:45 am . My appointment was for 10:30 . I finish with two tests and they tell me the ultrasound person is not here because of personal issues and won't be in until 12 and there is a line of people ahead of me . That's not my problem . I was emphatically clear prior to booking my appointment that due to specific health issues I needed get in and out . They said there was nothing they could do about it . Also it looks dirty and run down . The bathroom sink is literally hanging on to a threatened

I went to the Kirby location for lab results. The doctor told me to be there by 9:00 am. She didn't…read morearrive until 10:30 am and let 2 people who just arrived go before the ones who already been sitting there. What's crazy is how you going to have an attitude when you are a whole hour and a half late. Make that make sense.

This practice seems to bite off more than it can chew. I've been a patience for about 3 years,…read moresince leaving home for university. Although I am a patient of Dr. Knafo, I've only spoken to her 3 of the minimum 9 times I had appointments. The other visits I was seen by two other female doctors. Now this isn't a big issue if you are going for smaller concerns like check ups and well woman exams but I had a continuous stomach issue that the lack of consistency in visits very negatively effected. I ran the same tests multiple times and explained the same symptoms/reactions to the doctors each visit and we ran in circles. I understand this is a family practice and not a specialist, but at some point it's up to the doctors to admit they don't know and refer me to someone else. It took a year of this before I broke down crying and begged for them to refer me. I would like to commend Dr. Knafo on what she is TRYING to do. When I did get to meet with her she was very caring and serious about my mental health. ( I have anxiety and depression ) Although, I believe this effected her judgement a little too much, I often felt like she wouldn't take my other physical health concerns seriously until I started taking medication as she strongly urged for me to start taking lexipro whenever I saw her. I've been doing well with my mental health, and would often express to her the reason behind my being so wound up and on the verge of tears in her office is because I was a 19 year old college student battling a mystery issue and running the same tests every visit. Making appointments is easy, everything else over the phone is hit or miss depending on if they feel like taking your call at that time.

Dr. Knafo is very thoughtful and has great bedside manner. Her office just told me that she has…read moreretired.

Have been a patient of Dr. Le for over 20 years. Best doctor in Houston!…read more Highly recommend him!

Dr. Le has been my doctor for the past year. He does a decent job but I am just not a fan of the…read morearea that his office is in. His other clients can be kind of rude. I guess he has trouble with them since he asks for the co-pay up front. His appointments aren't always certain since I've arrived before my appointment and still had to wait up to an hour. It's not a bad place but I think there are better options out there.

I appreciate the attention and patience I received at Serenity! The staff along with the NP…read morelistened to my concerns and answered my questions, I left feeling like they really cared and I was in good hands. My visit was convenient, and not to mention it was clean!

I rarely leave reviews, but the care I received while visiting for work was TOP TIER. I have to…read moretravel for work often and I started to feel sick after the flight. A local co worker recommend a nurse practitioner she visits when she's not feeling well. I must say after meeting Ms.Melville and being treated with so much care and professionalism at her office, I now wish she was at my Primary care office back home! I for sure will be using her from now on when I'm in Tx. I was able to confirm that she does virtual visits so I'm so excited to try it. It was affordable too!

Very nice and professional staff at the front desk! Dr. Do was amazing, she took time to understand…read moremy condition; I did not feel rushed. Check out was pretty fast and easy, care credit accepted!! The office is very spacious and clean. Thanks so much AMG for the exceptional service!

From the owner: Family Physician, Doctor, Pain Management, Diagnostics, MRI,…read moreMammogram, Breast Oncologist, X-ray, Ultrasound

Ultrasound for offspring was the medical care obtained. The office personnel was extremely…read morefriendly, knowledgeable and professional. The facility was clean and pleasant

Never been to this location before. Only came because this was the closest location between another…read morelocation that could do some imaging as soon as possible. I really do not frequent Meyerland much so to see they not only had an HEB but a cliniic within the shopping area shows I'm a creature of habit and miss things like this being built. I really throught I knew where I was foing when I previewed the map before driving but a gps detour had me go through the med center and by the HEB I had never seen before, so I got mixed up quickly, but the clinic had been a snake, it would have bit me because its right off the corner of Beechnut and 610 Feeder. Parking was ample for a weekday morning but finding where to exactly go was not very helpful. As I entered in, no one was at the front desk. There were signs that the escalator waa broken and to use the elevator but where is that? I mean I was in a new place and I am directionally challenged yall- I needed a person to see and point me where I needed to go. Wasnt until I wandered around awhile and finally saw someone standing by the elevators that I noticed them. Once on floownd floor, I saw the place was packed and full-nothing the parking lot reflected. There was signage at the image department that said ro check in, but where??? I didn't want ro waste anymore time so I just asked someone sitting in that area about where to sign in. She politely pointed to around the corner. I thanked her and proceeded to sign in and verify my information. I had a form to complete before beeing seen so I rushed to complete it before bebeing called backeaI arrived a little before my time but was called back pretty quickly, which was great because I had to drive to another Kelsey Seybold location to complete part 2 of my examination. Once in tthe imaging room, I was greeted and directed every step of the way by the technician to get all the images they needed. In fact, I had to wait until the images were approved and that they didnt need any other views or positions before ai was released. Theyre very thorough and I appreciate that. Just need someone to be around to ask questions if its your first time here!