It is not surprise that Dr. Smith has 5 star reviews! I had an emergency eye issue on Monday. I…read morecalled in and the kind lady who answered my call and schedule me for a 2:00 p.m. appointment with Dr. Stacy Smith. I was treated so well by the Staff, Front Desk employees and the Nurse who checked me in and then Dr. Smith, who was beyond wonderful! Dr. Smith checked my eye and figured out what was wrong with my eye and took great care of me. I am beyond happy with their service. I highly recommend going to see Dr. Smith! Thank you!!!

Great staff. Dr. Smith is very competent, caring, and genuinely interested in your optical health!read more

I had an excellent experience with Dr. Patel and his staff. I had upper and lower Blepharoplasty…read moresurgery and some additional procedures. I was stunned at the minimal amount of bruising I had, having expected to have black and blue eyes for several weeks. Nothing!!! Dr Patel and his staff (Stacie and Dena) are a great team. I searched long and hard for a Dr. that I would feel comfortable with and would listen to me, rather than trying to "upsell" me on additional procedures. Dr. Patel was that Dr. I highly recommend him to any considering surgery. My results are beyond what I expected, THANK YOU Dr. Patel.

As a man in my mid 50s, the idea of looking younger again appealed to me but the idea of plastic…read moreprocedures didn't. I was very apprehensive about doing anything to my face, especially since I meet a lot of people for work day to day. Dr. Bhupendra Patel met quite accidentally and we started a conversation. After some research I decided to schedule and office visit with his staff and ultimately a procedure. I'm so glad I did because I couldn't be happier. Dr. Bhupendra Patel completed lower blepharoplasty, cheek lift, transposed fat into the cheek area and brows and lasered the extended lower eyelids. There was minimal downtime. I would highly recommend Dr. Bhupendra Patel and his team. Special thanks to Jill and Dena!

Dr. Corey Miller and his wonderful staff have my eternal gratitude. A simple cataract surgery…read moreturned into something much more serious due to an error by another surgeon. Dr. Miller took extra time, having me come in twice for measurements to make sure he was clear on all the challenges in removing my cataract without tearing a larger hole in my eye. It's a terrifying thing, pondering if you're going to lose the vision in your eye. But because Dr. Miller was so precise, prepared and concerned, he was able to successfully remove the cataract, put in my new lens and save my vision, even with all the attendant risks. I don't know how to thank him enough for his concern and his skill. He told me, "I will take care of you like you were a member of my family," and I believe him. His sincerity, skill and kindness cannot be overstated. If you're having retinal complications, you need to see him before making any other moves. Thank you again, Dr. Miller! You are amazing.

The staff and Dr. Miller are fantastic! Explained everything very clearly and made sure the…read moreinformation was understood. Dr. Miller explained everything in regular terms vs throwing a bunch of medical terms at you. Not once did anybody ever talk down to you.

I got LASIK yesterday afternoon. The level of information and care is incredible…read more I was a little nervous because of how blind I already was and those "what ifs" start creeping in about what if it gets worse or I end up completely blind instead of the already mostly blind. Everyone there makes you feel so at ease. Dr. Passi is awesome. You can tell he has the experience, knowledge to get what needs to happen done and forethought of everything you may ask, answered. One of my favorite things about Dr. Passi was his complete honesty, just enough fluff to make you comfortable but at the same time, made sure you understand what's going to happen, what needs to happen afterwards and realistically what to expect after treatment and that's ultimately what he's logically there for. The expertise in this area, and he more than knows his craft. Last night oof, he was right, I was wrecked but after following directions of medicated eye drops every 2 hours and wear the covers with the correct amount of ibuprofen- Tylenol ratio, I was totally fine this morning (I took melatonin too because it never hurts to want to not wake up constantly) I'm sure Hoopes is great BUT I also would say there's definitely not just a single place to go and don't rule this place out. I personally loved loved it.

What an amazing group of wonderful people at the Eye Institue of Utah, every person I met with was…read moresuper nice. I had cataract surgery and had Multi Focal lenses put in. My Doctor was Dr. Passi he was amazing, I told him after I had my second eye done that I got a little teary eyed on my drive into my post op appointment, I said "Did you know leaves are not just green and have many different shapes and rocks have lines that make unique patters, that yellow really is a pretty color and the sky was so blue and the clouds were so white. Colors are so vibrant it's just been amazing the difference. And a special shout out to Becca who scheduled my surgery was the sweetest funniest, caring human ever, she goes out of her way and gave 110%. I highly recommend the Eye Institue of Utah you wont be disappointed .

Shocked to see such poor reviews here. Dr. Mark McKay was my eye doctor and he was the best I have…read moreever seen in terms of attentiveness and demeanor. I recommend him to anyone wanting to see a real pro for eye care.

My experience with the exam process, surgery scheduling, and staff at the Moran Eye Center was…read moreextremely disappointing. Unfortunately, I felt that the doctor, anesthesiologist, and assisting staff demonstrated very poor bedside manner throughout my care. I was originally scheduled to have surgery on my second eye two weeks after the first procedure. However, my surgery was canceled without any notification from the scheduling department. When I called the day before surgery because I had not yet received my surgery time, I was informed that I was no longer on the schedule due to missing a postoperative appointment. What was most frustrating was the lack of communication and accountability. Initially, I was told they would likely be able to correct the issue pending approval from Dr. Pitha. I then received an email confirming surgery for the next day, along with an estimate and payment request. However, only a few hours later, I received another call stating that Dr. Pitha would not allow me to be added back to the schedule because of a "hard stop" on the schedule. In the end, I'm grateful things worked out the way they did because I chose to move forward with another surgeon. I had my surgery performed at the Eye Institute of Utah by Dr. Ian Christensen, and the experience was significantly better. I would highly recommend exploring that option for cataract surgery or other eye procedures. Based on my experience, I would caution others against assuming that being affiliated with the University of Utah guarantees a high level of patient care or organization. Unfortunately, my experience was marked by poor communication, disorganization, and a lack of professionalism. The only reason I gave one Star is because there was no other option.

No matter what care I received was excellent! Care quality was excellent Bogus always made sure!!…read more My family got to know each other and when we arrived at our appointment he talked to us for a few minutes he was awsome he will be missed I also would like to inform Bogus my Beloved husband passed away a few years ago and he admire you for helping him with his eyes Than you and again Thank you for all you did for the Dalling Family!!!!! John, Jeremy, and Sue Dalling

I recommend Dr. Bogus as an Optometrist, but strongly discourage you from purchasing glasses from…read morehis office. They did NOT stand behind their product and did NOTHING to help me with frames that broke beyond repair after less than nine-months of occasional use. I saw Dr. Bogus for my exam the first time I had vision insurance. I found him engaging and knowledgeable. I decided to get my glass at his office because I wanted to support this local business, even though after insurance I would have out-of-pocket costs. His son Cris Bogus sells the eyewear and helped me select frames made by Dragon (part of Marchon Eyewear). The frames/lenses came to a total of $658 (my portion was $220). This was on 1/30/2021, but due prescription errors they had to be re-filled, adjusted twice, and added time for mail delivery and Covid complications, I was not able to wear the glasses until 3/29/2021. Even though I did not wear these fames daily, in early January 2022, they started disintegrating at the hinge connections and breaking (see photos). Due to a Covid quarantine and 2 failed attempts to catch Cris in the office, I was not able to show Cris the broken frames until 3/6/2022. As Cris excused himself to pull my file, a women came into the office to select eyeglasses. Cris promptly emerged from the back, passing by me, to help this woman select glasses. After a few minutes, the receptionist emerged with my file and bluntly told me the frames were out of warranty and that I would have to order new frames for $200. I left the office disgusted. I later realized that the promise of a commission was more appealing to Cris than helping me with my broken frames. I contacted Dragon' Eyewear who directed to submit an email claim to Marchon. Janice Berlingeri, a customer service agent responded to inform me that she consulted with Cris, that the frames were past a one-year warranty, and that Marchon would do nothing. I replied to Ms. Berlingeri for specifics on the warranty and questions on how I would have been notified of the frame's warranty - she did not respond to any of my emails. I understand a year had passed since I "purchased" the frames on 1/30/2021. However, I did not have use of the glasses until 3/29/2021. A product warranty is designed to gauge the minimum use one should have from a product. I wore these frames occasionally for less than 9 months before they broke. I implored Marchon and Cris to reconsider based on the above and the Covid complications with no success. It would have been a simple thing for Marchon to stand behind its product, but its agent would not even respond to my emails requesting additional information. Most infuriating for me is that Dr. Bogus' office did nothing to help resolve the situation. My insurance and I paid Dr. Bogus' office over $650 (over $220 from my own pocket) for a product now worthless after just 9 months of periodic use. One of the reasons to choose local businesses is to get more dedicated and personalized service. Cris could not even take the time to tell me personally that he was not going to help me with my broken frames instead sending the receptionist to tell me. Likewise, not one of these 3 entities -- Cris, Dragon or Marchon -- was willing to do anything to help their customer. They could have offered a reduced price on replacement frames or a credit for a future purchase . . . something . . . anything! Cris could have asked Marchon or his distributor to provide free or discounted replacement frames. Instead, all three companies, chose to hide behind a warranty that was NOT brought to my attention at any point while purchasing the frames. I expected so much more when making the decision to support this local business. I can understand that perhaps Dr. Bogus' office could not absorb the cost to give me replacement frames. But, I do not understand why Cris and Dr. Bogus' office were not willing to at least try to find a resolution for a client who trusted them and spent a significant amount of money at their business for a product now worthless. Lesson learned! Lesson learned!

I've consistently received excellent care at Rocky Mountain Eye Care. Both doctors I've gone to…read moreover the years here at RMEC have been highly knowledgeable about all kinds of vision issues. They rightly deserve their good reputation for excellent level of care. My doctor, Dr Murdock, is very patient and explains things in ways that are easy to understand. He's taken the time to discuss my eye health, and gone over my scans/images with me. He's even used visuals to help me decipher some of the weird symptoms I was having. As a result, I left my most recent appointment feeling reassured about the unusual vision issues I'd been experiencing. The staff is amicable and sincere - the receptionists, the billing dept, assistants and doctors. They're a great crew to work with.

I left this office in tears after an incredibly disappointing experience. From the moment I…read morearrived, the atmosphere was unprofessional; the receptionist and nursing staff were openly whispering and gossiping about patients within earshot of the waiting area. Beyond the environment, the billing practices felt predatory. I was charged a $65 'contact fitting fee' despite having worn contacts for 20 years and not requiring a new fitting. To make matters worse, they didn't present me with the fee form until the end of my appointment--after my eyes had been dilated. I literally could not read the document I was being asked to sign. To top it off, I was sent out into the light without being offered disposable sunglasses or any post-dilation care. I would not recommend this office to anyone seeking professional or compassionate eye care.

I found Dr. Harris to be very skilled, sensitive and comforting. Plus, I never had to wait for…read morehim, even if I was a few minutes early. I would highly recommend him for droopy eyelids!

Dr. Harris did my upper and lower eyelid and the change is remarkable! Everyone in his office was…read morevery professional, friendly, and I never had to wait for an appointment. The surgery went very well, the healing time, bruising, etc. was minimal, thanks to their advanced methods and procedures. Dr. Harris explains everything very well and answers all possible questions. I constantly hear how young and healthy I look now! Definitely a good experience.