I've consistently received excellent care at Rocky Mountain Eye Care. Both doctors I've gone to…read moreover the years here at RMEC have been highly knowledgeable about all kinds of vision issues. They rightly deserve their good reputation for excellent level of care. My doctor, Dr Murdock, is very patient and explains things in ways that are easy to understand. He's taken the time to discuss my eye health, and gone over my scans/images with me. He's even used visuals to help me decipher some of the weird symptoms I was having. As a result, I left my most recent appointment feeling reassured about the unusual vision issues I'd been experiencing. The staff is amicable and sincere - the receptionists, the billing dept, assistants and doctors. They're a great crew to work with.

I left this office in tears after an incredibly disappointing experience. From the moment I…read morearrived, the atmosphere was unprofessional; the receptionist and nursing staff were openly whispering and gossiping about patients within earshot of the waiting area. Beyond the environment, the billing practices felt predatory. I was charged a $65 'contact fitting fee' despite having worn contacts for 20 years and not requiring a new fitting. To make matters worse, they didn't present me with the fee form until the end of my appointment--after my eyes had been dilated. I literally could not read the document I was being asked to sign. To top it off, I was sent out into the light without being offered disposable sunglasses or any post-dilation care. I would not recommend this office to anyone seeking professional or compassionate eye care.

Dr Gayer is the bomb. Do they say that anymore? Dr Gayer is so kind, patient, and knowledgeable…read more Did I say patient? Yes, patient. I can be a difficult eye patient, with all the machines, and probing, and prodding around my eyes. Each time they remind me that I need to get my eyes dilated, in order to have a proper eye exam. When I make my eye appointment it is during banker hours, and therefore I have to get back to work. I haven't had my eyes dilated for a few years now, due to the downtime, it takes for your eyes to be able to read printed words. I just found out that they are open on some Saturdays, and that I could make a Saturday appointment, that way I wouldn't have to take anytime off work. On a less than positive side, Keirsten the assistant, was very condescending, and borderline rude. I would also, like to see the "intake" machines updated. They remind me of old school eye exams where you covered one eye with your hand.

Dr Parker is amazing!!! i recently had cataract surgery on both eyes. He was so professional and…read moreinformative. i was unsure as to which lens to go with. I ultimately went with mono vision And am so glad I did! Dr Parker educated me on all my options, not swaying we one way or another. He truly wants to lay all out in the line with as much info as available. To me that is a truly great Dr! i recommend him to anyone needing eye sugeries or treatments. He is top notch in my book!!!!

Very good visit. Doctor and staff always very good and professional. First visit in 3 years but…read morewent very well.

I'm so incredibly disappointed with how I was treated as a patient after seeing Dr. Alder for 20…read moreyears, especially since my whole family goes to him for care. Dr. Alder was out of my network after just switching insurance but I felt a loyalty to him since I had seen him for so long and he knew my history better than anyone else. This was a big deal to me because I'm a poor PHD student who can't afford out of network care but made an exception for this case. I made an appointment to see him which felt incredibly rushed and I didn't feel good about how quickly I felt hurried out of his office. After getting my glasses from an online retailer I felt something was off with my prescription. I also got contacts for the first time and my eyes couldn't adjust to the new prescription and that indicated something was for sure wrong with my prescription. I felt like I needed to see him again so I went into the office and spoke with one of his nurses. I asked her if I could be seen again with no charge if my prescription was wrong and she assured me I wouldn't be charged for that appointment. When I saw Dr. Alder again, my prescription was indeed incorrect. He wrote me a new prescription and charged me for the visit, even after his nurse told me I wouldn't be charged. When I asked his billing department why I was charged they told me it was because there was a four week gap between my initial appointment and the revisit (this is how long it took to go through the try on process of online glasses shopping and actually to actually receive my glasses). He then charged me a high rate for my contacts which I did not authorize them to purchase and order for me. After I thought all was said and done they sent me another bill with no context. I called and told them I had paid around $600.00 just to get my prescription and they dropped the charge. Dr. Alder was so cold, rude, and rushed every time I visited his office. I feel so violated and taken advantage of. I don't know if he has been in the business too long and doesn't truly care about every patient but I strongly urge anyone considering going to him to find another doctor. I've never, ever, been treated like this as a patient.

Trust your vision to QuaCks associates. Cold Attitudes,…read morethe front desk staff would be better suited to treat your vision. Billing!!! They rather have you go blind then accept your insurance. They will have you sign a document stating you will pay a percentage of what's owed rather then resubmit your claim. They are LaZy liars. They will give you a courtesy visit and 1 courtesy refill on your prescription, and kick you out the door. Honestly, they shouldn't even claim to have an interest in their clients. A courtesy visit? One courtesy refill on your medication What's that? something out of a retail store some kind of coupon. Sick0s an outrage to the medical community.

I have been seeing Dr David Dodds here for a few years now and it's been pretty great! He…read morespecializes in glaucoma and he sees a lot of glaucoma patients. Its funny though, I'm probably the youngest patient who gets regularly checked for glaucoma. They have a lot of top of the line equipment for checking glaucoma, they have this fancy camera that takes pictures of my optic nerve and this sphere that you put your head inside for testing your peripheral vision. It's all way nicer than any other eye clinic I've ever been to. One criticism I have is their glasses selection. It's all pretty basic stuff, you're definitely not going to find the newest trends as far as glasses are concerned but if you're just looking for something basic, they probably have what you need. I think they pretty much expect everyone to order their glasses online though, they pretty much immediately print my prescription as soon as my appointment is over, they don't even bother asking if I want to peruse their selection first. If you happened to live nearby, I could see it being convenient to come here just for a regular eye exam just to be able to try on glasses in person. Their prices seemed pretty reasonable to me. Of course for me, I come here for the regular glaucoma check up, the fact that they can take care of my prescription too is icing on the cake. They're also not in the most convenient of locations. It makes it really hard to get here without driving. I often have to get my eyes dilated for the glaucoma screening and I don't trust myself to drive or bike after that. I end up taking the bus, which takes awhile. On the other hand, I would be exceptionally impressed if this kind of facility was conveniently located downtown so I accept the fact that you can't have it all and I don't mind the extra commute to get exceptional treatment.

I got LASIK yesterday afternoon. The level of information and care is incredible…read more I was a little nervous because of how blind I already was and those "what ifs" start creeping in about what if it gets worse or I end up completely blind instead of the already mostly blind. Everyone there makes you feel so at ease. Dr. Passi is awesome. You can tell he has the experience, knowledge to get what needs to happen done and forethought of everything you may ask, answered. One of my favorite things about Dr. Passi was his complete honesty, just enough fluff to make you comfortable but at the same time, made sure you understand what's going to happen, what needs to happen afterwards and realistically what to expect after treatment and that's ultimately what he's logically there for. The expertise in this area, and he more than knows his craft. Last night oof, he was right, I was wrecked but after following directions of medicated eye drops every 2 hours and wear the covers with the correct amount of ibuprofen- Tylenol ratio, I was totally fine this morning (I took melatonin too because it never hurts to want to not wake up constantly) I'm sure Hoopes is great BUT I also would say there's definitely not just a single place to go and don't rule this place out. I personally loved loved it.

Office experience is terrible. They blame all errors on upgrades of programs. Wait times are…read morehorrible, up to 45+ minutes. Appointments get canceled without confirmation. Their charts for patients go "missing" ..if I could avoid this place I would.

What a disaster of an experience! This office is so poorly run. Dr. Wooldridge seems competent…read morehowever his communication skills could not be worse. I am the patient, I am the customer, these are my eyes! I was treated poorly by him because of the incompetence of his office staff. I went in for a procedure in December and was told to return in January for a touch up. Meanwhile, they totally botched the billing with my insurance (and of course blamed the insurance). I was told me that if I came in for a touch-up, I would not be charged, then I was also told by that I would be charged. I elected to wait until they figured out the billing. There is a 90 day window that they couldn't get the story straight on. I wrote a letter, and received one back from Dr. Wooldridge and at which point I went in for a visit. They promised to call me back and let me know if I could be seen on the 91st day, I never heard from them. Because of his staff (which he defended) made me miss the deadline for a touch up by 1 day, I was too late for the procedure to be covered. Go to Hoopes, go to Moran, go anywhere but there!

From the owner: Eye Foundation of Utah in Murray is led by our group of Optometrists and Ophthalmologists that have…read morecome together to improve the quality of ocular care. Our team ophthalmologists and Retina Specialists offer a variety of ocular care treatments including Glaucoma treatment, Cataract Surgery, Dry Eye Treatment & more. Contact us for more information today!

What I liked? Clean building, close to work, polite staff…read moreand doctor (Steven Jackson), parking, relatively short wait. What I didn't like? Half the staff had a bit of a staring problem.

Dr. Corey Miller and his wonderful staff have my eternal gratitude. A simple cataract surgery…read moreturned into something much more serious due to an error by another surgeon. Dr. Miller took extra time, having me come in twice for measurements to make sure he was clear on all the challenges in removing my cataract without tearing a larger hole in my eye. It's a terrifying thing, pondering if you're going to lose the vision in your eye. But because Dr. Miller was so precise, prepared and concerned, he was able to successfully remove the cataract, put in my new lens and save my vision, even with all the attendant risks. I don't know how to thank him enough for his concern and his skill. He told me, "I will take care of you like you were a member of my family," and I believe him. His sincerity, skill and kindness cannot be overstated. If you're having retinal complications, you need to see him before making any other moves. Thank you again, Dr. Miller! You are amazing.

The staff and Dr. Miller are fantastic! Explained everything very clearly and made sure the…read moreinformation was understood. Dr. Miller explained everything in regular terms vs throwing a bunch of medical terms at you. Not once did anybody ever talk down to you.

Exam for a special issue I had with my eyes. The doctor was very attentive and informative. The…read morestaff was very busy and still remained professional and attentive and extremely nice, and one of the girls was training but they managed to take care of everyone.

I moved to the Bountiful area and looked forward to establishing eye care for an on going…read morecondition. I told the doctor that I had an adverse reaction to a medication and he told me to trust him, he does everything "text book" and injected the medication (at a high dosage). During a follow up visit with my daughter present, the doctor said, "I have never seen this bad of reaction." I said, "Maybe some patients aren't text book?" I have missed three weeks of work and was referred to a corneal specialist in the UEC group due to the adverse effects of the injection. Today the corneal specialist used forceps to remove a protective contact that had slightly adhered to my eye. It hurt. I didn't over react, just quietly said ouch twice. The doctor said, "I've used the numbing drops, so..." So what? I imagined the pain? I will continue follow up for the damage done through another doctor, medical group. The take away here is that you know yourself best and doctors are human, sometimes arrogant Walk if you need to, sooner rather than later. The staff at the Ogden location was awesome! There is a weird culture with the staff at the Bountiful location. It's day and night.

I'd give this a zero stars if I could. Went to Dr Alder because he was close to where I live and he…read moreexcepted, supposedly, my insurance. The first time I went there I waited over an hour to see him. The second time waited almost 45 minutes. Then received a statement from them that they owed $225. Guess they don't except my insurance. Also, the second time I went to see Dr. Alder he was rude. I got to the point where I told him just to write the prescription and I would get out of his office. Will not be going back to nor would I recommend anybody to Dr. altar.

Horrible rude lady answered the phone yesterday. When I got my statement, it was addressed to my…read morehusband showing him as the patient. It's my insurance and my treatment. I asked her to correct it in the system and she said their office policy is to automatically put the husbands name on the bill since it's the head of household. WTF? I've never heard of this and have never had a doctors office put my husbands info on my records. We each have our own insurance through our jobs so he's not even on mine. The lady I talked to was rude and had a condescending tone. I paid what I owed and she asked if I wanted her to set up a separate file. I said no since I'm never returning to that office.