I would not suggest this facility. I made a reservation here for my daughters Toyota Camry to be…read morestored for the summer while she is home from college. I called Public Storage and was told there would be no problem with the car fitting in the 10 x 20 unit. Well, as it turns out the gate to get in is not 10 feet wide. It is only 7.5 feet wide which means we can't get the car in without damaging the side mirrors. I understand completely that mistakes happen - HOWEVER - they tried to charge me a $29 "non refundable fee" for giving me wrong information! We disputed it with our credit card company and also reached out to Public Storage multiple times via phone and email with no response. I spoke with a man named Brisco today who made no apology and just said he would send it to collections. So, to confirm, they gave us completely wrong information and are trying to charge us $29 for their mistake? Look elsewhere to rent if this is any indication as to how they do business.

I bought a month of use for the Memorial Day sale. I explained to the rep that I would be moving…read moreinto my new place on July 1st. Therefore, there was an additional charge of about $28 for that day from my understanding. Come July 1st, the day I was getting my stuff out, I see an additional charge of $92(for the whole month of July.) I spoke to the employee in the facility about it. He reached out to management and they reduced the charge by $10. It was so dumb. I sent emails and left voicemails and finally, I called the property manager today, but to no avail. He refused to cancel the charge. As a student with a large sum of tuition due and very expensive materials required for school, I was especially disheartened by his lack of flexibility and empathy. This miscommunication is the reason that I will now resort to any other storage facility if I am ever to be in need of one again.

I got a small storage unit at $70/month. After the company had been sold twice, im…read morePaying double that with no extra benefits. No increase in service. Just had tonoay more Must be really overwhelming running storage units, i guess.

Very clean location saw an employee out sweeping keeping things clean…read more The personnel is very nice as well and pricing has been good as well Thank you !

We have used AA Alpine Self Storage a number of times and they have been awesome. They are helpful…read moreand solution focused which is what we needed.

From the owner: Located just west of the 800 North exits on I-15, this storage facility is perfect for any resident…read moreor business of Orem. Our well-lit and fully fenced facility employs a state-of-the-art video surveillance and computerized gate system where courteous resident managers conduct daily property inspections. We offer neat, clean, and professionally maintained units ranging in size, built to keep your belongings in and everything else out. Larger units have ground-level and drive-up access. Extended gate access Hours are 7:00 am - 8:00 pm Saturdays, and 7:00 am - 6:30 pm Sundays. We pledge to accommodate your needs as best we can. Presentation is important to us. Call now and get 50% off your first month's rent on select units. 801-225-0004.

I am currently trapped in this storage center. The gate won't open and none of the phone numbers…read moreassociated with this facility are picking up. Even their "emergency" number. Help.

This place has caused me more drama and stress than a Storage Center should ever cause someone…read more I've been charged for a storage unit that I no longer have twice, and every time I call, they just offer me credit. After accepting the credit, they accidentally put a balance on my account instead of a credit. So they charged me again. They seldom answer the phone. They don't call back if you leave a voicemail. Receptionists are too nice to be angry at, but the management is so poor. Receptionists don't seem to be trained as well as they should be. All in all, too many mistakes for a storage center. There's so many hidden rules and fees that they are waiting for you to fall into.

Have rented a 10 x 20 at this location for over a decade. Nice facility and the previous 2 owners…read morewere easy to deal with. Public Storage bought the location and immediately raised the lease even though my lease was already well over what they are quoting new move ins. 6 months later raised again, and wait for it, 6 months and raised again.. now more than double what they advertise. Customer service "sorry we can't help with that". Bad market value and predatory rate hikes from off-site management. Look elsewhere for long term storage. Moved to a larger 12 x 30 a mile down the road for half the price.

Amazing staff, extremely knowledgeable and are willing to go above and beyond, for the customers. I…read morehighly recommend this storage facility and I mean genuinely, this is a clean, neat, and very organized facility!! Public Storage, is definitely the place to store all your belongings and personal items!!!