completely incompetent service department and management. i…read moredrove my truck in for service and was told that the problem was too complicated and that their mechanic and service department were uncomfortable to even diagnose the vehicle. i was told that i would need to have my vehicle towed in-order to pick it up , after i had driven it there. they said they had to push it into the service bay. i told them i drove it in wtf ? i had them bring me a jump box and i started it and drove if off the lot. they were too stupid to check the battery , boost start it , and complete a diagnostic. and the branch manager is too incompetent to manage the mechanics and service department and still says that a completely stock truck that i purchased factory re-certified is too complicated and that its somehow ok that their manufacture certified service department is too "uncomfortable" to jump the battery on a completely stock vehicle and diagnose a different issue , after i drove it onto the lot. and they charged me $730 to do absolutely nothing incompetence , theft by deception , false advertisement of having manufacture certified service , negligence , and absolute zero accountability. things were stolen out of my truck including tools - and that makes zero sense because they dont know how to use tools to do so little as jump a battery. the manager and the service department are thieves and liars . if you are capable of jumpstarting a vehicle you are more qualified to work on vehicles than this dealer is , what a frickin joke . wtf

Bought my car in 2014 and was very satisfied with the customer service I received. Everyone treats…read moreyou like family! My salesman Abel was very and i repeat very patient with me.

Completely unprofessional staff and service. I had a family member treated very rudely and accused…read moreof "running their mouth" for wanting to telling friends and family of the company's bait and switch. They originally quoted a different price for a windshield replacement and got angry at my family member when he went to pick up the vehicle. The rude and incompetent owner raised the price after the invoice was already written. We agreed to pay anyway as to not cause a scene. He proceeded to call and text my family member only accuse him of running his mouth when he expressed his concern for the bait and switch tactic. The text from the owner stated that he didn't need our business. Its unfortunate that this company represents Uvalde. My family asked the owner to stop contacting him and to delete his number, but the owner continued to harass through another text. We eventually had to block the owners number. The owner is named Miguel, and he has no business trying to run a business. We will be sure to spread the word about this incident and urge others in our small community not to give Miguel and his company any business. This lack of professionalism is unfortunate. I would give negative stars if I could.

Brought my car here for some body work after being in an accident. These guys are the best! They…read morewent above and beyond to get my car looking great again. Definitely recommend.

Came over and got my pole down appreciated and fair pricing. Recomend them and will use again.read more

Has gotten unpredictable in service. The lines can get long fast and it's hard to tell who's next…read moreand when to go because nobody comes out into the lines and informs the customers. We're all busy and that's poor treatment of the customer's time. Long time customer moving on.

Service was fast and thorough and all the employees are kind, friendly, and considerate. I would…read moredefinitely recommend them over the big name competitor down the road.