Everyone from the front desk to nana the hair washer all amazing friendly. I went to Carlos to fix…read moremy hair and he did an amazing job very friendly professional and felt like a million bucks walking out. My hair looks healthier and longer even w a hair cut! The salon is very clean and modern

I had a very disappointing experience at what is considered a high-end salon…read more Before booking my first appointment, I sent photos of my current hair and inspiration pictures to the stylist. I have an AirTouch technique in my hair, and since the salon does not offer AirTouch services, I wanted to confirm in advance that we could achieve a similar look using balayage or highlights. I was assured we could proceed. At the appointment, I waited a bit (which I understand happens in Miami). Once seated, the stylist examined my hair carefully and suggested doing a half head of highlights first to see how my fine, chemically damaged hair would react. I appreciated the caution and explained my previous negative experience with another stylist. When I left the salon, I was happy. The result wasn't identical to my inspiration photos, but I felt good about it. However, after washing my hair once, I noticed obvious orange foil spots and poorly blended areas near my ears. I immediately contacted the salon, and to their credit, they accommodated me the next day for a correction. Unfortunately, the solution offered was to darken my roots to cover the orange spots. This left me questioning why I paid $450 to lighten my roots, only to have them darkened again. Now, just a little over two weeks later, my hair already looks grown out because of the darker roots. For the price point and reputation of this salon, I expected better execution and a longer-lasting result. I truly wanted to love the experience, but overall, I'm very disappointed.

Excellent service. They made me feel super welcome. Was my…read morefirst time. Definitely will be back for other services.

I've been going to this hair salon for over two years now, and it has truly become a place I love,…read morenot just for how amazing Andrea is with my hair, but also for the care and kindness I receive every time I'm there. From the moment I walk in, I feel genuinely cared for, and the staff always goes above and beyond to make me feel welcome. They always answer the phone right away and are super helpful in finding appointment times that fit my schedule. I've visited the salon 2-3 times a year since moving to Miami, and every visit has been a wonderful experience. Whether I want to chat or need to get some work done while my hair is being styled, they are considerate and accommodating. My hair is not easy to work with, and I've had my share of bad experiences at other salons. But from day one, Andrea knew exactly how to handle my hair. He listened carefully to my preferences, offered helpful advice, and I left the salon feeling incredibly happy with the result!! That has been my consistent experience every time I return. I always get compliments on my hair after a visit--both for the cut and the color. Andrea somehow manages to get my hair blond without damaging it, which I've never experienced with any other hairdresser. By the second time I called to set up an appointment, they already recognized me, and I was excited to return. I'll be very sad if I ever have to move and stop going here! As a European, I can say they feel like my Italian family here in Miami. I always leave with a great hairstyle and in a great mood. I highly recommend this place to anyone!!

Quaint and very polite. Even though there was a language barrier; the receptionist did a great job…read morehelping us out.

I was desperately looking for a good manicurist since my regular manicurist moved to NY. I was…read morelooking in the internet and found Graciela's Salon. I called and made my appointment for Friday, 08/27 @ 2:00 pm. This salón is walking distance from where I work. So that is very convenient. When I got there I was greeted by a very nice lady. I think Ramona is her name. She checked the appointment book and told me to sit and wait a moment for my manicurist. My manicurist Adriana was very nice and professional. First she did my pedicure. Then she did my manicure. I noticed that she used a disposable manicure set. Now days that is very important. I felt at home right away and I love that. Graciela's the owner is very nice and pleasant. I'm glad I found this salon and I will be going back in 2 weeks.

I have nothing but great things to say about this salon! From the time I submitted my appointment…read moreinquiry to the time I walked out of the salon I was extremely pleased with my experience. Kathy was prompt in responding to my appointment request and educating me regarding the different prices for a women's cut. I arrived to my appointment and was immediately greeted and seated. Paola was my hairstylist and she was absolutely exceptional!!! She was extremely detail oriented (asking me questions about my typical style preferences that no stylist has ever asked before) and did an absolutely amazing job. She was able to execute the style I wanted perfectly! Not only was Paola detail oriented but she was also very efficient - my shampoo, cut, and blow dry was done in about an hour. The overall vibe of the salon was another thing that stood out to me - it was pretty laid back and relaxing, allowing me to feel at ease throughout my whole appointment! I found my new local stylist, Paola, & go to salon! Thank you!

First time there, went for a long needed touch up on my Long layers and curtain bangs. Kind staff…read moreand welcoming. I showed various inspo pictures and explained exactly what I wanted. This haircut took 2.5 hours when it should only be taking an hour. My hair was constantly pulled at and tugged at. Felt as if I was being scalped. On top of that my hairdresser just kept cutting and cutting went way too short for my liking. No hair oil was used, curled my hair with a 350 degree iron with NO heat protectant. Probably one of the most expensive haircuts I've gotten yet the worst.

Enjoyed the most relaxing experience with Sunita at Deeply rooted beauty. She offers facials and…read morespa scalp services in her little oasis inside the Mane group. I had a treatment which included an exfoliating facial, scalp analysis and scalp treatment. I had never experienced anything like it before. I love scalp massages but this takes is to the next level. Not only is your hair and scalp getting a deep cleanse but you also enjoy a treatment and massage with a waterfall of varying temperatures, and the treatment and facial is customized to your needs and concerns. Sunita is very knowledgeable and passionate about holistic health and beauty and provides a lot of useful information. Highly recommend this, such a wonderful treat.

I have been coming here for years and I will never go anywhere else. Alex is the BEST. He always…read morenails exactly what I want, while also prioritizing the health of my hair because that was one thing I really wanted to focus on. Since I started going here years ago, my hair has transformed from being lifeless and dead, to actually having volume and finally figuring out my perfect shade of blonde. It took years to find someone that I actually trust. Alex & the Mane Group Salon will always have my business. Thank you guys!

I was desperately looking for a new look and a new hair place. Of course I turned to my fellow…read moreyelpers to find the best salon in my area. After looking around different neighborhoods I found BASE. The first thing I noticed about this salon is that they have appointments available to book online. This is SO convenient to those who work weird hours. I feel it also works with the business because they don't have to be answering the phone constantly. I initially booked an appointment to have a consultation which was free of charge. I showed up and was greeted immediately by name. They knew me from my appointment which was impressive. I then met Ashley. So sweet and thorough. She gave me an estimate on how much my hair was going to be. She asked me what I really wanted for my hair in my dream world. I told her and she told me she would try and make it happen. I returned about two weeks later to finally get it done. WOW WOW WOW. It took many hours to achieve what I wanted but it happened. Ashley and her whole team was so amazing. They made my hair look like it had never looked before. They even offered to come back if I wasn't satisfied with my hair two week guarantee. I have no reason to go back. My hair looks so beautiful and I am so happy. Thank you Ashley and team for the great service and HAIR! :)

People literally stop me in the street to tell me how much they love my hair. I have been a client…read morefor almost 2 years & my hair has never been healthier or more beautiful. Ashley and her assistant and wonderful, professional, and easy to communicate with. Besides being a regular customer for hair color, I have had extensions and many haircuts. They use the highest quality hair extensions and literally no one knew I wore them for over a year. I am a red head client & red is one of the hardest colors to pull off. Ashley is literally the best red specialist I have ever gone to. I literally recommend her and her staff to everyone.

The Merrick Park Madison Reed location knocked it out of the park, literally!!! A huge THANK YOU to…read moreall the staff there, especially Indira and Savannah! These 2 ladies helped shape my new view of Madison Reed. They, and the other 2 staff members are exceptional representatives of this brand. Long story short. I went to another location last month, day before my birthday. My experience was not the best from start to finish. I hung in trying to be understanding of being someone's last appointment and they were exhausted and or inexperienced when left alone with multiple clients. Whatever the case, I was left with dark, large dye marks 2 inches from hairline on my forehead and temple, had dye marks on both ears, cheeks, and back of neck. I was told nothing could be done and there was no product there available to try to remove stains left by colorist who had already left. I went home and had to wash face/hair after paying for my blow out. I considered canceling the membership I just signed up for because now I was leaving on a birthday trip not like I payed to look for the celebration. Hesitant, I made another appointment, but, this time at Merrick Park location. Both Indira and Savannah listened to my past experience and went above and beyond to rectify it. I am so grateful to them both for their professionalism, expertise, and kindness. I am more than satisfied with the color, the styling. I recommend THIS Madison Reed location!!!!

I had given up on them and tried after 6 months or so, to give them a second chance. went yesterday…read morehad a terrible color. the person who did my color never once checked to see how it had gone after wash and dry. it was horrible I asked her for something specific, same color, put a different one that looks awful. but she never once came to ask or check how it had turned out. it's not like it's much cheaper. the entire time she was just selling a membership, must get commission on that. never again!

Anabel rocked an amazing cut and blow for my little one. My princess loved getting her hair washed…read moreand new look! I've been a blonde years; the last few years have been a challenge; that was until I found The Glam Studio by Anabel.... Not only is it the PERFECT color; but she uses great products and cares for the quality of your hair! The other blonde (in blue) loves Anabel. It's a family affair!!! Thank you for your patience, your great attitude and amazing style.

Although the reviews aren't very recent, they are great and I was really looking forward to getting…read moremy hair done with Anabel. I moved out of Miami for a few years and now I'm back and needed a new hairstylist. I scheduled an appointment and then got ill, and I reached out twice to reschedule. I never received a reply. It's unfortunate that I have had to take my business elsewhere. Better communication is important.

Ana has been my hairdresser for over 15 years. I met Ana when she was working on her own and then…read moreshe opened Innovations and of course I followed her to her new salon. Ana always takes her time with her clients. She specializes in hair color treatments, such as balayage, and uses TRUSS products which is a Brazilian high quality product that leaves your hair feeling like silky and shiny. She now owns her own small personal salon, Ana Gloria Hair Design, where she provides personal attention and takes her time with each client. Ana only works with one client at a time, so you can be rest assured no one else will be in the salon while she is working with you (very safe and sanitary). She is constantly booked, so make sure to call weeks in advance. But it will be totally worth the wait! Highly recommend!

Marilu did an excellent job with my highlights and a fabulous Bobhaircut. She was quick and…read moreefficient

I needed assistance washing and drying my hair due to a surgical procedure and the staff was very…read moreaccommodating and did an amazing job

Love love love this place! Every time I visit they make me feel at home and my hair last for days!…read moreHighly recommen.