Christian Brothers Automotive is an excellent business that provides quality, reliable, and…read moretrustworthy service. Their service times are reliable, enabling customers to plan their day precisely. However, their service prices are high. If I drove a luxury Porsche, this is where I would take my vehicle. But I drive a humble Subaru, and this business has priced itself out of my reach. Pros - Friendly staff - Quality work - On-time repair - I trust them to service my vehicles with high standards Comfortable waiting room Cons - Price. Some of their maintenance and repair fees are competitive. However, others are 30-100% more expensive than their competition. For instance, they quoted me $125 to change my cabin air filter. This $15 filter on Amazon takes 3 minutes to change. A more reasonable cost would be $40-$50. Also, they quoted me $1800 to change my control arms. Other mechanics quoted me $900. Ultimately, Christian Brothers Automotive is targeting a customer profile who makes more money than I do. The greater Falcon area has many affluent residents, and I expect they will continue to run a successful business. I wish them well. I am giving them 3 stars because they could be more competitive with their prices and still offer the service and support they champion.

UPDATED REVIEW NEVER USE THIS SHOP!…read moreI have had two vehicles serviced by this repair shop. During my first experience, the service was completed ahead of schedule, and the final price was adjusted accordingly. I was satisfied with that transaction. On a subsequent visit, I brought a different vehicle to the shop for service. After inspection, I was presented with a list of recommended repairs and maintenance items. One recommendation was to clean a K&N air filter that had been installed approximately one month earlier. The quoted charge for this service was $120. Based on the age of the filter, I questioned whether cleaning was necessary at that time. I was informed that the repairs I authorized would require approximately three days to complete. Although hesitant, I agreed to proceed with several of the recommended repairs. The following morning, at approximately 10:30 a.m., I received a call informing me that the vehicle was ready for pickup. This was significantly earlier than the estimated completion time. When I arrived to retrieve the vehicle, I was charged the full labor amount that had been quoted. I did not receive an explanation regarding why the labor charge remained unchanged despite the work being completed substantially sooner than estimated. When the vehicle was brought to me, I raised my concerns regarding the charges and advised that I had obtained estimates from three other repair facilities for the same repairs. Those estimates were all lower than the prices charged by this shop for comparable work. In response, the employee engaged in trying to argue with me about my concerns. I felt that my concerns were not adequately addressed and that the focus of the conversation was on explaining why repair costs had increased rather than addressing the specific issues I raised. The issue I brought the car in for was not fixed. It cost $2,111.00 and they never fixed the issue I brought it in for. Even after talking to the manager, I felt like it was more about justifying themselves than fixing the issue. Don't trust this shop! Update: I talked to Jeff today who is apparently the real manager. Jeff stood up for his staff and their report. He admitted that they didn't fix the problem that came in for. Jeff's biggest concern was this review and wanting me to change it. However, after talking to Jeff, I went back to the shop that I purchased the car from and spoke to them. The shop i purchased it from provided me with a list of all the work they did on the car, they even offered to put it on the rack right then and check it. This showed that the engine had been torn down and hoses, spark plugs and the belt had been replaced. Fluids had been changed. However, what made it worse was it also showed the rear bearings and hubs had been replaced just about 4,000 miles ago. When I brough this up jeff still stood by his work and the diagnosis. I asked for a refund for the bearings and hubs. Jeff walked to the computer and started typing. Another customer came in and he and I had a nice conversation. Jeff suddenly said here and spun the computer monitor around to face me. I said what am I looking at. He pointed to a dollar sign and said does this work? I told him yes. He then responded, "Let me fix this, don't ever come back to our shop again!" I smiled and said it was not a problem. I reached out and shook his hand and said have a good weekend and left. This is not customer service. Jeff was clear they would quote the work from the book and your play for the labor by the book. If they tell you six hours of labor and use three, you're going to pay for six. It's obvious that the values they talk about and display are not the values they work with. If I were you DO NOT GO HERE, go seem someone else!!!!!!