This hotel is located perfectly close to concord mills, great wolf lodge and other attractions…read more Plenty of parking and lighting outdoors. Check-in was smooth and the front desk staff was very welcoming. They answered any questions I had and made sure all needs were met during my stay. The room was very clean and spacious. The air conditioner was not as cold as I am used to when staying in a hotel. However, I made it work. The bathroom is small but was clean. No issues with the water temperature or pressure. I did not visit the gym. However, it did look fairly small in passing. Overall, I would stay at this location again

Would love to make this review a three and a half stars. We were able to check in early which was…read moreextremely convenient so that we could attend a sold-out concert at the PNC music center nearby. Room was on first floor, making it easy for the complimentary breakfast the next morning. Our room had 2 queen beds and was carpeted, which I found unusual since high traffic areas are being replaced by laminate floors in most hotels. Lighting was very good in the room, and there was a comfortable chair in one corner. Bathroom was well equipped with soft towels. Unfortunately I noticed a musty smell when entering the room which may indicate a water leak problem. Rate for this room was inexpensive for the area and I would return if circumstances bring us back to the area.

We checked in at 9:05 and checked out at 9:55 bc we genuinely did not want to stay here... it was…read moreone of those places where if a piece of clothing touches the floor, you feel like that piece of clothing is now a biohazard. You know what I mean? Also: the shower didn't drain! Yuck :/

The front desk manager was fantastic and friendly. However, the hotel itself needs major updating…read more The smell was odd and many repairs were needed with our room.

Just closed on Friday with a cash-out re-fi with Wyndham Capital working with Tyson and Irene…read more Signing is tomorrow - Monday. Have already reviewed the closing docs, so no surprises tomorrow. All went through smooth without many surprises. I didn't expect/want to have insurance/taxes in an escrow account, and that happened in the final closing doc. But Tyson explained that, and why it was done, and it made sense. May be able to change that later if I want, depending on servicer that buys the loan. I'm okay with that change. I like their online portal - it helped me see where things were along the way, and made it easy to submit my paperwork as needed. Tyson helped me on which credit card to pay down a couple thousand dollars to get the credit score up a few points quickly to get a slightly lower rate. No complaints here, and the re-fi will help improve monthly cash flow considerably as I start to look at semi-retirement in a year.

What a shit show for over a month so far! I think their tactic is to wear you down with so damn…read moremuch time responding to the constant barrage of requests for documents and a black hole of ridiculousness that at a certain point you realize you've spent weeks getting nowhere. I have expended a vast amount of time and effort with no end in sight. They are STILL requesting documents four weeks later (most are duplicates, of course). I also discovered other mortgage companies want their own appraisal so you're going to be out several hundred dollars and multiple weeks to start over with a reputable provider. I have an 800+ credit score, house appraised at $500K (refi for $260K) and never had this difficulty with a mortgage before. I would NEVER recommend them. It was a nightmare being shipped from one representative to another and assigned a "customer advocate". That's a huge joke. There is nothing about this business that is customer oriented. They are no different than any other mortgage broker. Sales ploys and promises that they don't keep with absolutely ZERO customer individualization. Disappointing all around; they suck.

This hotel was in a quiet neighborhood, a short drive to downtown Charlotte and the airport. The…read moreroom was very clean upon arrival with a refrigerator and a microwave. Hotel has free breakfast and free parking. I'm giving the place 3 stars because during our 3 nights stay here they never cleaned our room, we had to request new towels and toiletries, then picked up items from the front desk, our 2 small trash cans in the room were filled up and we didn't know if we were supposed to empty the trash ourselves.

First time staying here. The price was good. The room was quite big with two queen beds. Very clean…read moreas far as we could see. The TV worked great and so did the remote. There were a few issues that I reported when we checked out. The toilet rocked every time either of us stood up, so it needs to be bolted to the floor better. There was no drain cover in the sink. The bottom dresser door was a bit open and wouldn't close. Our room faced the street, which is a major artery that was busy all night, so it was quite noisy with road traffic. Don't know if it would be much better on the other side of the hotel. We're up in the air if we'd stay again because of the noise. The free breakfast buffet had the typical offerings, but no waffles or pancakes, but otherwise was just fine to get you started for the day.

Had room 304 , May 19, A/C so loud, next morning engineer, had to replace A/C, filters filled with…read morefilth, obviously, never cleaned, change my room upgrade, A/C came off wall in room 316, had to sleep on sofa in tv room of suite, also bathroom had hair clipping piled next to sink, had to put my make up on in kitchen of suite

***THIS HOTEL IS UNDER CONSTRUCTION *** Stopped through on…read moreour way home from Florida and through the booking process the day before we were never notified of the construction until we arrived at check in at 9 pm with our 3 small kids and given the option to cancel (but now where are we going to go?). We were there less than 12 hours and the bed was fine, but the rooms were in need of a full re-do (we must have gotten a room they haven't renovated yet), mold in the shower, dust on the coffee pot, just run down. No pool, the breakfast is minimal cold continental, disappointing when we booked a hotel with intent to have breakfast before we continued on our road trip. If you're just looking for a bed, this place was fine. If you're looking for more, wait a few months to book here. Lots of other hotels in the area. We were looking to use Wyndham points.

I had an event in Charlotte and needed a room. I must say for the price and convenience this was an…read moreexcellent stay. The rooms were clean (kinda smelt like a burnt blunt) the lobby n cafeteria were clean n stylish and the staff was friendly n helpful. For what it is this was a fantastic stay. I would highly recommend staying here.

Very dirty bathroom. Hair and dirt in all the corners…read more Parking lot 'party' going on below room. Hair on sheets. Room smelled like wet carpet.

The receptionist Holly was super polite, nice and helpful…read more The hotel location is good, near restaurants and grocery stores. There is also a good outside swimming pool. No complaints at all about our stay

Very unhappy. My card was over charged by quite a bit. Called several days in a row. Each one…read moresaying they couldn't help me but would let supervisor know and call me back. A week later finally got in touch with Manager. Once again was told couldn't help me. But would have a supervisor call me back. Still haven't heard from anyone been over a week know. Had to put in a dispute with my bank. Very unprofessional. Will never stay at any of these ever again. And will let everyone know how I was treated.

Stayed here for two nights due to being stranded from auto accident. The first thing I noticed was…read morethe putrid smell. The entire facility smelled of perspiration mixed with halitosis. There were two I am assuming illegal aliens working there as maids and when they came to our room and knocked on the door, I still have no clue what they said. They were rude and incompetent. If you do not smell when you go there, you will smell when you leave. Had to wash my garments twice to get the smell out. I attached a picture of the baseboard in the bathroom to show how unclean it was.

Friendly staff. Small room but nice and comfortable…read more The grab and go bag instead of the continental breakfast is the worst of the Wyndham chain hotels with only a noble of water and a granola bar