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Vacuum World

5.0 (5 reviews)
Closed • 10:00 am - 2:00 pm

Services - Vacuum World

Appliance repair

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Carpetland USA

Carpetland USA

(2 reviews)

Deidra the sales associate is rude and a nightmare too deal with. I got bad customer service all…read morethe way around, they owe me money for an over charge and my flooring is still not done. Would not recommend doing business with them EVER here in Lynchburg!

We had a fire a year ago this past December 2020. …read more Carpetland put carpet in 1 room and wood floors thru rest of house in July of 2020. They put in wrong color carpet, and the wood put down is a disgrace to their business. Mel was manager at the time, he came to the house 3x and down on his knees he put a quarter between the floor boards. He said we will be out to fix it, he wanted to replace boards where they were not put together,but my husband said no just fix the problem. He agreed to sent someone out to fill in spaces between the boards. Also their were holes around doors left which he said they would also fix. Plus baseboards were not put down every where and connecting pieces between rooms were not finished or were not right. Mel sent a man out to correct things and he was here for an hour and left. Figured he would. be back to finish another day, but he never came back. So I kept calling Mel and he kept putting me off. I called every week for months and no one ever came back to finish floors. Next thing I knew. Mel was gone and Trevor was in charge. Well Trevor said things were in a mess and He was trying to get things in order and it would take a few months. So I said ok, but wanted the floors done, as soon as he could. So now July2021 ended yesterday, and I have called him every wk and he just kept putting me off. So this month of July, Trevor made an appointment for a guy to come finish floors on JULY 7 ,2021, well he was a no show, and Trevor never bothered to even call. So I called next day, and he said the guy that was coming had hurt his leg. So I gave him a week and I called Trevor again, and ask if the guy was back to work and he said yes, but that he had sent him elsewhere. I then ask why? Because I said he should have been sent here. So he made another appointment with me for JULY 21, and of course it was another no show. IT'S THE END OF JULY NOW AND TREVOR HAS NOT CALLED WITH ANOTHER EXCUSE. SO ITS NOW BEEN A YEAR SINCE CARPET AND FLOORS WERE LAID AND NOT FINISHED. THEY WERE PAID THE INSURANCE MONEY BACK IN JULY OF 2020. IT WAS 11,000 OR 13,OOO, AND IT IS NOW A YEAR LATER. I HAVE THE WRONG COLOR CARPET, AND AN UNFINISHED FLOOR. THIS IS FRAULEIN AND DISHONEST THEY HAVE NOT JUST DEFRAUDED ME BUT ALSO THE INSURANCE CO. BEING CHURCH MUTUAL. IF ANYONE KMOWS WHAT TO DO IN THIS CASE PLEASE LET ME KNOW. NANCY @434-238-2068. Have done pics 2x and for some Reason they have not posted. I HAVE 9 PICS IF THERE SOME WAY I CAN GET THEM TO YOU. LET ME KNOW.

Vacuum World - appliances - Updated May 2026

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