She is kind, caring and really listens. I highly recommend…read moreher... She is wonderful...

I have been attempting to schedule an appointment for 3 weeks. I've done everything. Left…read morevoicemails called multiple times a day.. Can't get anyone on the phone. What a joke and waste of insurance money!

Rarely do I find myself at a loss for words, but I don't know how else to put it--the man is a good…read moredoctor. Unfortunately, we live in a time when doctors are under immense pressure. Many of them are stressed out, overworked, and suffering from burn out. It's these types of conditions that cause doctors to make mistakes and grow apathetic towards their patients, especially those in "factory" medical centers where the objective is to churn out as many appointments a day as possible. Dr. Frolov is none of those things. He is a genuine medical professional who takes the time to give his patients the attention they deserve. I have never, ever felt rushed during one of our appointments. He sits, listens intently, asks relevant questions, and makes a real, thorough attempt to get at the heart of whatever may be troubling you. He has a wide breadth of medical experience, but is not above pulling up recent medical articles from the web or referring you to a specialist if the situation warrants. His objective is to make you better. What I appreciate about Dr. Frolov, in addition to his expertise, are his bedside manners. He is polite and reassuring. This may not be as important to other people, but for me, the relationship between a patient and a doctor is a sacred one. My health is a very personal thing and when I bring my ailments, fears, and anxieties to my doctor, I want the comfort of knowing that there is someone very human, very personable on the other side of the table. Now, I don't want to delude anyone. Dr. Frolov keeps a pretty cool demeanor most of the time. I don't expect that he's going to wow anyone with his exuberance. He's there for a purpose, but he does it in a friendly way that makes you feel at ease. And in an industry where those basic niceties are getting harder to come by, I'm glad Dr. Frolov hasn't wavered. Lastly, because it needs to be said, Dr. Frolov keeps his appointments reasonably on time.

Dr Frolov actually takes time with his patience. His bedside manner is spot on. He seems oriented…read moretowards personalized care verse running a typical mad dash clinic. So if your looking for a quality Doc I would say look no further

Amazing medical care with a physician who actually listens and understands. Office staff is…read morecompassionate and had an amazing office experience.

Dr. Duong is truly one of the most phenomenal and dedicated doctors I've ever had the pleasure of…read moreseeing. He's not only deeply passionate and caring about his patients, but also remarkably knowledgeable and sharp. Every question I asked was met with a thorough, insightful answer, and he preemptively explained key details I hadn't even thought to ask about. He is truly an exceptional, top-tier family physician, and I feel incredibly fortunate and grateful to be under his care!

Didn't seem very interested in my reason for the visit, but called in an RX that I still haven't…read morerecovered from. He didn't give any warning about possible side-effects, which were devastating. When I called the office after a considerable trial period for the ??? med, he offered me another RX that didn't correspond to my problem.

Dr sterns and his staff are outstanding. Very caring kind staff and Dr Sterns is the best dr…read moreI have ever seen. He listens so well and never acts like he's in a hurry. He is always thoughtful and supportive and caring.

Mark Shields has been my internist for over five years. While he does listen attentively (or seems…read moreto) and is always personable during appointments, he seems to do little about the medical problems I see him for. I need someone who is aware of and will coordinate my care for numerous issues, including diabetes, HBP, and others. Dr. Shields also practices in an office where it is literally impossible to speak to anyone. Very ARTIFICIAL intelligence leads me from one recording to another; no one ever answers the phone. Not good.

I would never change my Dr. The staff is very friendly! The…read morenurse is fast and does her job professionally. She is always on top of our calls. Glad Ashley came back to work for Dr. Shields. Dr. Shield listen and always explain everything that's going on with your health. He is very straight forward explaining the medical field of your condition and in our English terms. So we are always on top of our condition in both fields having a full understanding! The appointment staff are great they give you options of hours that fits your schedule and is never pack. The waiting time in the waiting room is reasonable... Love this medical office... Beside that is super clean!

i've been a long time patient of Dr. Maziar Zamani & like many of his patients, after he left his…read morelast location, it's been difficult to find where he moved to. His last group he was with has refused to give his patients his new contact information. I found his new location yesterday and actually made an appointment. I just wanted to share this with all of you still searching for him. He's in the black building behind his old office, and the address is 24022 Calle Dr La Plata, Suite 405, Laguna Hills, CA 92653. New Phone: (949)404-5647 So happy to be able to share this with all of you! What a fabulous doctor he is and he has openings right now, probably cause nobody can find him. Cheers!

Dr Zamani is an excellent doctor, however, the office staff is very bad. They have been giving us…read morethe run around for over a month for a simple referral for my mom. They either have a poor work ethic or are mentally incompetent and can't do the simplest of tasks. All we needed is for a referral to be faxed, they can't do anything right; literally, every step of the way, there is an issue. Plus, they lie or just disconnect the call. Save yourself the frustration and avoid this office; it's not worth it, there are other options out there. Unfortunately, we as a family will no longer be going to Dr Zamani, and will be switching. I will be telling my friends aswell whom I have referred in the past.

Caring staff Well organized…read more Usually no long wait I have sleep apnea (no fun) but Dr does too and he shares tips to cope

I have been seeing the Amazing Dr Rezvan for over 5 years now at Paloma and he is amazing person…read moreand Dr! So this rating is solely based on this location and how the business is being handled. Side note :I was there for an appointment where these is absolutely no parking at all!! I was late to my appt but was in there 7 mins late. When I got in there was a line and only one of the two receptionist would acknowledge anyone checking in. Why have two women with one there taking up space to ignore patients? I was there within the 15 mins late grace period! The two people in front of me didn't speak English and required maybe a translator to help them they each took a huge amount of time that made me later to check in, however I had checked in online and updated my address and insurance as well as my drivers license before showing up 24 hours before..... So why the long wait to ask the same information from me. What's the point of the online check in then? Just for kicks and giggles?? After having me sit after checking in again with the lovely front desk lady that did actually check me in, in a room of coughing sick people while I'm autoimmune for twenty some minutes. Then a young lady medical assistant came out behind the counter from the back to tell me I needed to be rescheduled due to me being so late. Wtf! I was within the grace period and had already checked in before hand 24 hours before!!! The one woman with the neck tatted up simply ignoring everyone up front could have simply told them I was there and asked if I had already checked in to expedite me as all was in order. Or place someone else that can help there and is she's doing billing she does not need to be upfront at all! There was nothing at all I needed to line up for to discuss when already checked in! Their check in system and pre check in is a joke. I added in my primary new PPO in advance and had the secondary all still the same as I had before. I declared all this 24 hours before. So how is now one looking at this before of you require it before? Why ask people to recheck in to simply ignore all previous 24 hour check in data and have us stand in line where you need a translator not a receptionist. The people that took up all that time were super super early so they were taking up the time of someone who had an appt now and had already checked in. There has to be a better way. I made the app as an emergency as I have had high exposure to severe toxic particular matter inside my rental home and having to pay 5.9k a month for rent on a house that I am forced to buy a tent as well as a blow up mattress to sleep in my backyard due to the two Urgent care visits I had recently showing me the dangerous particular matter is from a new AC installation with no permit that was not put in right. Dr. Rezvan please open your own practice and leave this dysfunctional place please. I would be willing to use PPO and pay full price to see you and the Paloma company is being ran extremely inadequately to its full function. To the owner; At this level you will only see HMO or MediCal patients and loose out on money as it's being ran like it's a dollar discount t store. With no care or attention to detail. Now I'm left urgently sick with no appointment . The assistant was trying to book me out weeks out in complete unawareness to my severe and urgent need for care. Literally negligence is right up there with the words that came to mind and it's not the Dr it's the owner and how he is running the place. I wonder if the insurance companies need to refer patients elsewhere where they have enough staff to accommodate the quantity of patients booked at once. I will be posting a picture of the ridiculous parking lot too. IF YOUR HEALTH AND TIME MATTER SKIP YHIS PLACE MY ALL MEANS!

I had a good experience here today and I want to thank Darlene for doing my DEXA screening and…read moreJeralyn for doing my mammogram on Wednesday, 4/22/26. Thank God everything is normal! The cellphone reception sucks here but the staff is great and they are very efficient and wonderful

I had the first appointment of the day with my PCP. I was told to arrive 15 minutes prior to the…read moreappointment, which wasn't hard to do since I live nearby. However, my PCP was 20 minutes late. Traffic, I guess. I actually heard her come in so she wasn't just sitting in the office somewhere. I like this office for convenience but if I'm expected to be early, I at least expect the doctor to be on time, especially if they are only spending 10 minutes with me. I was there for my annual physical exam and was told to undress even though I wasn't there for a well woman exam. I do a well woman with my OB/Gyn. Well, it would have been nice to know I didn't need to undress completely. Needless to say, I was examined and then I was given a referral to a specialist when my request for additional testing was denied. The specialist would need to order the additional tests, according to my doctor. I left with my lab order for bloodwork a little miffed that I had to make another appointment but such is the state of the healthcare system these days.

I highly recommend Dr.Covarrubias as your Primary Care Physician. She compassionate and a very fine…read morediagnostician. She skillfully helped me manage asthma symptoms and I owe her a debt of gratitude. Marygrace Carpenter, President LW Fit Brain Club

This physican was extremely condescending, and unhelpful. I was in quite a bit of pain for various…read moremedical reasons. When I was describing why I needed pain meds she literally laughed at me and said no! She sent me away and told me if I wanted pain medication I would have to see various specialists for the ailments I was describing to her and she proceeded to say that she will not be willing to medicate me for the problems I was describing ... After making appointments with the various specialists, then having to wait for appointments and still being in pain, it turns out I have needed three various surgeries since seeing her and the surgeries were all for the exact reasons she laughed at me and refused to treat my pain seriously over .... I now no longer need pain medication because I have had the problems fixed. If I would have continued seeing her, I would have just lived in Pain and never got the problems fixed since she thought it was comical that I was having the medical issues I was describing to her and did not take me seriously. I would not recommend this Dr. at all!