Amazing salon with friendly and knowledgable staff and stylist. If you are looking for expert stylist and colourist in the Guelph area I highly recommend trusting the pros at Valentini Hair Design. read more

Valentini Hair Design - Hair Salons Near Me - Guelph, Ontario

It's a place I don't want to go back to. It's rated quite highly on AI, and the stylist was also very well-reviewed. However, he didn't ask me anything at all--not what sort of hairstyle I wanted, nor what my concerns were--and as soon as he came in, he started cutting without saying a word. When I asked, 'Aren't you going to ask me anything?', he replied, 'I can tell the moment I walk in.' Eh?? It was my first time there; he didn't know the texture of my hair, and he hadn't even asked what sort of hairstyle I wanted--so how on earth could he possibly know? The cut was finished in less than 30 minutes. As soon as he started drying my hair, he began pushing all sorts of products on me. The cut wasn't very good. It was rather slapdash, and he finished it off looking quite frizzy. Then, when it came to paying, he was standing nearby but immediately went off somewhere, so I didn't even get a 'thank you'. As he was the 'master', I paid $120, but I definitely don't want to go back there again. Also, as someone else did my shampoo, I was asked to tip her as well. So I ended up paying double in tips. The other staff were very friendly, but his customer service was truly arrogant. read more

I had Lyndsay give me a curly cut and style yesterday and while many curly ppl will say it should be done on dry hair... which I have had curly specialists do in the past... Lyndsay did it wet but took her time and gave me the BEST CURLY haircut I have ever had!! EVER. I have gone to many stylists over the years. I am constantly fighting with my curls. Lyndsay was absolutely AMAZING she explained how to maintain it and keep it hydrated. she was absolutely AMAZING. if you are looking for someone who can work with your curls I highly recommend giving Lyndsay a whir!! I am so happy with the results. thank you!!! read more

Booked appointment for colour correction to remove pink semi permanent colour so I could get hair extensions, I specifically choose Valentini because I called and they said they used Olaplex. I met with Jon and I explained my issue and that I really wanted long blond hair again. He said no problem and we booked an appointment. On the day of the colour correction I was able to remove more pink at home bait my roots which were about 1" needed touched up. He started by mixing a very dark colour and a asked him what was that, he said it wouldn't stay that colour. I knew something wasn't right as I sat there with this black colour looking the shape of a bowl but as I'm not a stylist a was just hoping for the best. As we walked to was it out I asked how the black wouldn't bleed to the blonde and he informed me cold water but he'd be quick. Sadly the water turned hot and he didn't notice. I kind of let of a yelp, then he lowered it. When he finished I asked about olaplex and was told they don't use it even though a call and told yes they did, it was the only reason a decided to go there. As he blow dried my hair I was mortified, I had a lot of roots that I went to get rid of and my blonde was gone it was a grey/ green colour. I had spent years getting to a blonde and now Jon is bring everyone in to show his first balayage. I was his guinea pig. I paid and was shockedat the price but noticed the tape in extensions were included so what the heck. But I got really upset that no one acknowledged that I was visibly upset. Finally I went back in and a second appointment was bad to fix my hair. On that appointment I was told they couldn't do anything because it would damage it. I asked him why it cost $400 to dye my roots which was something I clearly didn't ask for, long story short apparently they used foils. They did not. On the last appointment he informed me that he could not get rid of the black. He would try and blend the blond up so I would have the harsh line. Four hours later he did that and my blonde was beautiful but then he washed it. It was gone and back to same. Then he brought out the extensions and I've done extensions and know that blonde a mile away. Also have black roots and all blonde extensions didn't make sense. I told me to feel them, they were soft but they had a coating on them that is a cheaper quality (look it up) I told them I hated them and I knew at this point they disliked me but I was disappointed in the customer service and quality for the price. He said they'd look gorgeous so we continued. They didn't when he cut them they were to thin, synthetic coated hair is very shiny and like human hair so you could see the difference not to mention the drastic colour difference. As he started to shoo me out the door I stopped and asked are you not going to tone this. That's when the owner spoke up and started speaking loudly you can't tone them you have to wait. You'll break the bond. You can't tone them. The lesson continued and I wanted to ask why not buy the proper colour in the first place. So as I went to leave I was talking to the reception and she said how much I owed for that day, confused I said what for? More charges for the extensions which is now the most $$$$ I've ever spent on any hair extension. Now they come over and tell me that they will tone them but I have to pay. I paid for hair, style, styling and toning. Living with the haircolour would be fine but it was the bullying and absolute disgusting behavior of those on Facebook. Fake accounts calling me horrific name on their page. And lastly the reason I'm updating this now because after six months trying to get some sort of an apology. With no response finally they send a document, just one. It's the form I filled out the first time there the made it look like I cancelled appointments knowing I told Vivian I'd never go back the after the way I was talk to. But she wrote it in a spot not where appointments shouldn't be wrote. I'm still so upset by this because I spent thousands read more

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love my hair stylist there! Tazmin does amazing work and is great working with different colours!

Valentinis: Home of the rudest stylist that ever was. I booked an appointment for a wash and cut and got a fairly competent girl who gave me an okay trim. However, while I was in her chair I watched one of their other stylists, a short dude with spiky grey hair, behave like a complete jerk. In the hour I was there, he: 1. Yelled at his staff in a super abusive manner, calling the hairwash guy an idiot loudly and generally dismissing any question asked of him. 2. Aggressively bullied a girl into getting her hair done in a way she clearly didn't want, he told her she knew nothing about hair and what she wanted and yelled in her face 'I don't have time for all this humming and hawwing, I'm the damn professional and you will look like an idiot if you don't listen to me!'. It was awful to witness, the girl looked ready to cry and the whole salon atmosphere was so uncomfortable for everyone else in it. My stylist went immediately quiet, it looks like he's prone to these tantrums. I imagine its frustrating sometimes to be a stylist and try and interpret what people want, but his complete unwillingness to listen to his client and pick on her in front of a room full of others was the opposite of what a good stylist should be, it was disgusting. I creeped their facebook and I think he's one of the owners, which is terrible. I don't know how this place is in business with someone like that at the helm. I'm giving it one star for the sweet hairwash guy and nice receptionist, but I (or my family) won't be giving any more of my money to a place that treats its customers and staff like that. read more