Had an awesome time on our excursion a few weeks ago. Our guide was super knowledgeable in telling…read moreus all about the route we were on. Drinks were BYOB and we got to play our own music on the Bluetooth speaker. The boat itself was comfortable as well! Would definitely recommend.

Our family has a tradition of spending a half day on a yacht in Miami, and every time, it's an…read moreunforgettable experience! The service was 10/10 - professional, friendly, and accommodating. The boat was spotless, comfortable, and perfect for taking in the stunning sunset views. Spending quality time with family on the water, enjoying the ocean breeze, and making lifelong memories is truly money well spent. We'll be booking with them again.

After years of only catching CALIFORNIA lobsters, Ace Diving took us out to hunt Florida Lobster…read more Everything was wonderful and our hunt was successful! We can't recommend this dive operation any higher!

Great dive at Neptune Reef, world's biggest underwater columbarium. Viz was great, and the boat…read morecrew Melissa, Carlos were super helpful. Have always wanted to do this and so glad I did.

From the moment I boarded the Juliet, I knew I was in for something special. The vessel itself is…read morecomfortable and beautifully maintained, but what truly set this trip apart was the incredible crew. First, a huge thanks to **Catherine** -- her dual role as Captain and Dive Master was nothing short of amazing. She ran every dive briefing with clarity and confidence, helping the group navigate through the stunning underwater terrain of the Bahamas with poise, and always made safety feel effortless. Her expertise allowed all aboard to relax completely and focus on the magic of the reef, wreck and drift dives the group the did with ease, all of this with an amazing happy personality that made everyone feel secure, safe and welcomed. Then there's **Frenchie**, whose culinary artistry and storytelling made every meal an event. Each dish was beautifully prepared and tasted like something straight out of a gourmet kitchen aboard the sea -- fresh, vibrant, and full of flavor. And between courses, Frenchie's stories added another dimension to the experience: charming, engaging, and perfectly paced for the atmosphere. He turned mealtime and between dice times into one of the highlights of the whole trip. Thanks Frenchie can't wait to see you again soon, brother. Finally, to **Liza** -- what an outstanding host, Captain and Dive Master all rolled into one. Her warmth and hospitality made us feel truly welcomed from the very first moment. She juggled the roles of guide, leader and gracious companion with ease, always attentive to everyone's needs and always encouraging us to get the most out of the journey. Her dive briefings were top-notch, her command of the helm steady and confident, and her friendliness genuine and uplifting. Hey **Liza** in April we are definitely working down to 8 lbs. can't wait to be aboard your ship again, you are an amazing host and leave guests feeling like family. In short, Juliet Sailing and Diving offers more than just a vacation -- it delivers an immersive, thrilling, and deeply relaxing experience thanks to an extraordinary team. Catherine, Frenchie and Liza each play an essential part in creating memories I'll treasure forever. I can't wait to return in April 2026. Highly, highly recommended for anyone who loves diving, sailing, and being in the company of true professionals who also feel like friends.

Wow, just wow... The Juliet isn't the fanciest, but you will not find or dive any dive sites this…read morepristine anywhere in the US. The diving was some of the best I've experienced. No other boats at any of their sites other than Sapona, which is a wreck dive just a few miles from South Bimini. I could do a whole review on this site alone. There's something to be said for diving without 2 or 3 other boats on the same site much less anywhere to be seen. Back to The Juliet, she used to be a cargo ship now converted to a liveaboard dive ship with enough room for 12 guests and 6 crew. Upon arrival you will be treated like a guest and depart feeling like family. Outfitted with the diver in mind, it's super easy to get spoiled diving from the Juliet. Super easy giant stride off either side, the best ladder I've ever used to exit the water and 15 ft bar to assist on those 3-minute safety stops. The crew operates like a well-oiled machine with each one doing whatever needs to be done. Unfortunately, we did have a medical emergency on the trip and the crew immediately went into action and got the Coast Guard involved in an air lift operation to get the afflicted passenger to hospital care. All the while they kept the rest of us updated on what was going on. Sorry no pictures, but this was impressive on all accounts. Back to the fun diving part... The Juliet offers Nitrox only diving (they can certify you if you're not already), 3 day and 1 night dive are offered daily, the dives range from 20'-100' and you can lionfish hunt or take photos to your heart's content. We did do a couple of drift dives, but the current wasn't really cooperating. I'd like to give a special shoutout to Jimmy for taking care of all our lionfish and keeping the boat running, Frenchie for making them into ceviche and some of the best lobster bisque ever, Matt excellent DM and the great dive briefings, Lyndsey for her great love and knowledge of 'fish of the dive', John N. for night watch and all the little things, John B. 'the man, the myth, the legend' Dude!!! Bonus, I did get to meet Liza and the boat cats (Rico and Sauve) on the last day of my stellar Bahamas trip. Pro Tip: Make sure your DAN insurance is up to date!

We love adventurous and thrilling rides! This ride was an…read moreadrenaline pumping and screaming ride of a lifetime on a speed boat! Our boat was going about 40 mph and making wild turns on the water. A word to the wise, if you don't want to get wet, then sit in the middle area and not the back. You will see the Port of Miami, the Miami downtown skyline, Star Island and Millionaires Row, Palm Island, Fisher Island, South Beach and speed to the Atlantic Ocean. Time it right and you will see the sunset. The Captain and crew are awesome and will give you great info. This is definitely something you want to do in Miami! Adult tickets, age 12+ are $45 and kids 3-11 are $35. Parking can be found at Bayside Marketplace Garage. Check Groupon for specials. You can show up and board fairly quickly. There are plenty of restaurants at Bayside if you are hungry afterwards.

I am a local resident and repeat customer who has enjoyed this tour many times. Unfortunately, my…read moremost recent experience was disappointing. The issue was never that I might get wet. I understand this is a high-speed boat attraction and have ridden many times. I was simply trying to explain how wind direction and passenger positioning can affect the amount of spray passengers receive. In my experience, captains have previously appreciated these discussions and handled them professionally. Instead of listening, staff repeatedly and aggressively told me that I would get wet, which completely missed the point I was trying to make. When I asked to speak with a captain or supervisor, my request was denied. The situation became increasingly confrontational. I was told not to educate an adult individual at the kiosk about nautical terminology, despite my attempt to explain a legitimate concern. I was also uncomfortable being recorded without my permission. Rather than de-escalating the situation, staff called security and threatened police removal. As a long-time customer, I found that response excessive and unnecessary. I expect better customer service, professionalism, and respect from a business I have supported for years. Management should review how this incident was handled and provide additional training on customer relations and conflict de-escalation.

Amazing course and support with best of the best!!!!…read moreIncredible experience, I recommend 10000% Maria GC

excelente experiencia, muy buena atención, buenos puntos de pesca, 100% recomendado. esperamos…read morevolver pronto

The Royal Caribbean Airways main customer service number is **1 (888) 551-0145™ or +1 (888)…read more9o9-90.36**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Dependable Service & Smooth Journey Completion The flight was managed with consistency and professionalism, allowing the journey to progress without interruption. Inflight services were delivered promptly, maintaining a comfortable and enjoyable experience throughout the trip. Following arrival, priority baggage handling enabled passengers to retrieve their luggage quickly and continue their travels with ease. Overall, business class successfully combined convenience, reliability, and premium comfort, providing a seamless travel experience from booking through arrival. #. Streamlined Reservations & Simple Travel Arrangements The trip was easy to organize thanks to a reservation process that prioritized convenience and transparency. Flight schedules, fare options, and business class privileges were displayed in a clear and logical format, making it easy to compare available choices. Selecting preferred seating and completing the booking required only a few straightforward steps. Confirmation was received immediately, along with a detailed itinerary that kept every travel detail organized in one place. #. Premium Airport Assistance & Efficient Terminal Experience The advantages of business class became evident throughout the airport journey. Dedicated check-in facilities reduced waiting times considerably, while priority security provided a faster and more comfortable route through airport procedures. Before departure, access to an exclusive lounge offered a quiet setting to relax, enjoy refreshments, or prepare for the flight. Boarding was managed through a priority lane, allowing passengers to settle into the cabin in a calm and orderly manner. #. Sophisticated Cabin Atmosphere & Outstanding Service The onboard experience was designed to provide both comfort and privacy. Spacious seating, generous reclining features, and ample personal space created an environment well suited for resting or remaining productive. The cabin maintained a peaceful atmosphere and exceptional cleanliness throughout the journey, enhancing overall comfort. Cabin crew members delivered thoughtful, professional, and attentive service, responding promptly while ensuring every interaction remained warm and welcoming. #. Reliable Performance & Efficient Journey Completion From departure until arrival, the flight reflected a consistently high standard of organization and reliability. Inflight services were delivered smoothly and at an appropriate pace, allowing passengers to enjoy a relaxing and uninterrupted experience. After landing, priority baggage handling expedited luggage collection, making the final stage of the journey quick and convenient. Altogether, business class offered a refined combination of efficiency, comfort, and premium hospitality, delivering a rewarding travel experience from start to finish.

I wish zero or negative stars were an option... they take your money and give you an absolute S__T…read moreproduct in return with no accountability or care for you getting what you paid for. So you booked the cruise eh? Think that's it? It's not. Read the fine print. They will uncharge you to almost double the price of the cruise itself. Excursions are insanely overpriced, book them from the vendor directly. Make sure you know you'll be charged $18.50+ a day for gratuity PER PERSON. You can cancel this on the cruise itself, but be warned, they'll screw you and the line for customer service will wrap around the ship. Now, that's all disclosed, and it's my fault for not reading it. So I want to just warn you all, cancel automatic gratuity as soon as you board. Leave tips. Carry cash. If you do a dining experience PLEASE tip them. Those people are great. But don't this is predatory cruise line steal your money. Why am I so angry with them? Let me tell you. We booked a cruise that was called "THE HUBBARD GLACIER CRUISE". It was an alaska cruise. We paid extra for a large balcony room to see a glacier. Guess what we DIDN'T see? Yeah, the Hubbard Glacier. Now you may ask, why not? Good question. ONE day prior to boarding we were told that our final port would NOT be Seward, but instead Whittier. We pre-paid for a train ride from Seward to Anchorage that promised beautiful views on a 4 hour train ride. The ride from Whittier to Anchorage? 90 minutes and so so. Refund? $50 on a $400 train ride. That's it. We find out the destination changed due to port construction in Seward. Construction that had been ongoing for a while and didn't complete until 3 weeks after our cruise, so it was known WELL in advance that it wouldn't be ready, but they wait until the day before to let us know. At that point, it's too late to change our transportation, and in Whittier a cab, uber, rental car, etc. doesn't event exist. So they know they own you. They don't care. On to the Glacier Viewing. The second to last day was supposed to be the Hubbard Glacier. A place realistically only viewable from a ship. The reason we ALL booked this cruise. On day 5, after we ALL got back on the ship after docking in Skagway, the Captain comes on and tells us that due to the new docking in Whittier (again, known well in advance), we would have to skip the Glacier and sail all day and night right into Whittier. So you are telling me that we knew we were going to Whittier a day before the cruise left, but we didn't know until the night prior there were restrictions on when we could access the dock and time management was now a problem? Needless to say the ship nearly broke out into riots and the line for customer service was front to back for the rest of the cruise. If this was weather, mechanical, whatever, I get it. It would suck, but I'd get it. I work in the transportation industry and sometimes you just get bad luck. This, however, was lying and preventable. They stole from ALL of us. Now, that aside, the food was terrible, and our "junior suite" cabin creaked and popped the whole time so loudly we could barely sleep and thought it would probably sink. The view from our balcony was of lifeboats and their support hoists. Their apology was an embarrassing room credit. That's it. Why didn't they cancel Skagway and go to the glacier? Well, they sold a ton of excursions in Skagway they'd have to refund. Floating around a Glacier that makes them no money is the much better option to cancel. I contact customer service multiple times for a more reasonable compensation. I couldn't have been told to F--K Off more times than they did. Nothing. No care or concern in the world. I will NEVER use Royal Caribbean again and I wish nothing but the worst upon them. One thing I will say, their staff on the boat are the nicest people ever. They were the only saving grace of this piece of s--t cruise line. You won't have a single complaint about the staff. Ever. But you WILL make a Royal Caribbean Voodoo doll when you get off that old a$$ beat to hell boat with garbage food. Don't say I didn't warn you. use Virgin Voyages, by far the superior cruise line.