Love this Bank! They always are very helpful and courteous, and always give me the straight scoop…read moreon any products or services.

I love Columbia Bank! Their Yield Plus Checking is such an awesome product! The Rt 17 Branch is…read moreby far the most efficient around. The manager Michelle and her staff are extremely professional, friendly & helpful... I wish I could give them 5 more stars!!

This has been my best bank experience so far. Whether it is mortgage or checking, they offer some…read moreof the best services. Great rates, good customer service, convenient branches in North Jersey (unlike credit unions), etc.

Haven Savings is a great place to bank. The staff there are amazing! They are always very helpful…read moreand knowledgeable!

Branch in Woodcliff lake has become my regular. Branch. My personal banker is Victoria and she…read morealerts me to all their banking features. I use their app to transact brokerage services and link with my other accounts. I can also link with other nearby banking companies other than Wells. Fargo. The staff are very friendly So glad I have them nearby. Get calls to ask if they can help with anything. Great friendly service and bonus rates

My family went to this Wells Fargo branch to put money into a CD for a member of the family who is…read morea minor. Prior to going, we asked a bank teller if any documents were required and was told "no, you don't need to bring anything." When we got to the bank, we were told that photo ID was required. Frustrating to get mixed information, but miscommunications can happen; we went home to grab an ID since we live just 5 minutes away. We waited in the bank for about 30 minutes with no one acknowledging our presence. Understandable if the bank was busy, but there were 4 tellers and no customers the time we were waiting. When we asked if one of the tellers can help us, we were told that we had to wait for a specific person to open a CD. When she was available, she told us that we didn't have an appointment and should come back the next day because she wanted to go home early. Our frustration lies in the following: 1. No one told us an appointment was required the in the three trips that were made to the bank. 2. After making us wait close to half an hour, we were told that we couldn't be helped because someone wanted to go home early. We were told this at 4 pm and the bank closes at 5 pm. 3. No one apologized for the inconvenience or acknowledged that we had made multiple trips and waited, only to be turned away. We have been loyal Wells Fargo customers for over 35 years and this was the first time we were treated and dismissed as second-class citizens. I am writing this review on behalf of my immigrant parents who are not able to articulate how they felt at this branch. They are remorseful for their frustrated reaction, but they went there with my younger sister to open her first CD (a big milestone for a young kid), but ended up being dismissed and turned away. This branch is an unfortunate example of racism and is represented by a group employees who look down on non-English speaking immigrants. I am disappointed by how poorly this branch treated my parents and sister, and hope that this review will serve as a training and learning opportunity to treat all customers equally. Until then, we will taking my younger sister to a different bank that values all customers, whoever they are and where they come from.

They are very helpful, not as convenient as they used to be, hour are shrinking, and prices are…read moregoing up but I guess that's happening everywhere.

Not a good bank The manager needs to learn what CUSTOMER service is. I am a learn term customer I…read morehad papers that need to be signed by the bank and they said no only because I was Paid and power of attorney and he was saying i was stealing from my dead mother the manager should be fired.

This chase has a very nice set of staff. It was a pleasure opening an account there, it's my…read moredefault chase location. The only problem is that the parking can be a little rough because it's on the main drag. Great bank, and a great company.

I opened my first account at Glen Rock Savings Bank (whose current headquarters are at 175 Rock…read moreRoad in Glen Rock, NJ) when I was just a boy--some 60 years ago. In six decades with this bank (which has also served my parents, my siblings and their children), I've never had a problem of any sort. (And that's extremely rare in life; the consistently good service that they provide should not be taken for granted.) It's a model of what a bank should be. The people here are unfailingly kind, courteous, professional, and friendly (in a nice, small-town sort of way). They know who I am. They're smart and flexible. And can offer good advice when needed. The bank has grown a bit since I was a boy, with branches in two other towns (Hawthorne and West Orange), but it retains its appealing neighborhood feel, and its independence as a successful local business. (It has not been gobbled up by some larger bank.) I do business with various banks. But this is, by far, my favorite--very well-run. And they deal with people well. I'll always keep an account here.

I've been with NVE bank for over 25 years. It used to be a great local bank, with excellent,…read morepersonable customer service. The tellers were great and Kay was the best. She set the tone for the other employees who were very nice and knowledgable and clearly enjoyed their jobs. It appears NVE recently merged with Ion Financial and everything went down hill from there for customers. All the old staff left or was let go. Tech support was never great and still needs work. My online account is literally adding incorrectly. My current balance at the bank is off by $2000+ and no one seems to know why it's not adding up. How that can happen I have no idea. One day, I heard the woman at the front desk tell a senior to go home and try to figure out how to use her online account, rather than taking 5 minutes to help her. They also decided I cannot have a debit card because there was fraud on my account at some point. They hold transactions for as much as 4 days in an attempt to position the bank to make it look good at the end of the day. That's typical, but 4+ days? Systems are antiquated and "customer service" is non existant. An oximoron. I only use it now for paying bills. I'm getting everything ready to close the account completely. I had a number of deposits that I moved to a larger, more efficient, bank. Their offers for CD's, etc. are not competative either. My suggestion, go with the bigger banks that have experienced staff and systems that actually work. The funny thing is, they market themselves as a "community bank" with great customer service.

Being with them 24 years and I will never change. They are so nice. They always know your name. I…read morereally miss Kay. Ruth is very professional, has empathy and just over all you can tell she cares and likes what she does. Vivian Mendez the branch Managers does a great job with her staff. Thank you all, Vic S.