Stihl staff is not educated enough on products or warranties. Bought a brand new chainsaw was told…read moreit was two year warranty, they sold me additional oil to extend the warranty to four years. I use the chainsaw for 15 minutes and it threw a chain. Two links in the chain were not flexible when I tried to replace the chain back on the chainsaw, took it back to the store told me I had to buy a new chain, and that everything on the saw was covered for the warranty except the chain. Buying an expensive product get told one story as soon as something needs to be replaced they tell you a different story. The department provided terrible service. I then went to the store manager, who sold me the chain at a very slight discount. Even though the staff was not forthright with me around the #Warranty when I bought the saw. After leaving the store, I called the manufacturer who told me if I was still at the store they could talk to the store and get me the replacement chain for free. Not a satisfied customer I will not be buying additional products from your store.

Took my lawn mower in to Feldmans Farm & Home in Bonner Springs, Kansas for servicing in March, had…read moremower for over a week didn't call me or text to say it was ready, had to call. Picked up mower despite website & receipt saying cleaning was part of the 89.00 servicing it was not clean. Mowers self propel didn't work took mower back, they had it 47 days, replacing multiple parts, it was still under warranty with honda, they had to keep calling Honda to tell them what it might be, finally they were told cable needed adjusting, they couldn't do that, Honda sent a rep who adjusted & educating them. Had to buy a mower to mow my grass. Picked up my mower and Managers comment to us from Owner was not to shop there again. This is rude behavior when none of this was my fault. This is a terrible business.

I have had my mower and power washer serviced here. I've had my power washer serviced several…read moretimes. I had it repaired last fall, and I made the mistake of not using it until this summer. When I did, water came shooting out the front where it should not. I took it back, they proceeded to tell me that I must have broken it. That is not possible, it went from their store to my car to my garage and sat there. They were not kind about it, they were not helpful nor were they apologetic. I will not go back .

I've taken a couple of push mowers in over the past couple of years and I've been surprised on the…read moreupside. They seem to tackle most makes and models. And management, itself, has hands-on shop experience.

I am pdating my previous review regarding treating my hay field and pasture. We sat down with…read moreRandy and Connie this morning. We were able to work out an agreeable rate and they fixed it right there before we left the office. It was good to know they didn't want to lose customers and gave I feel in the rising inflation, this was fair rate in today's world. I am happy. They are nice people. I am thankful they were fair and we could work something out today. They have a lot of great feeds and farm items in their store. These small businesses are few and far between these days. They support the local community. Thank you Randy and Connie for fixing this issue!

From the owner: We are your local home and farm store that is dedicated to serving you with our knowledge and…read moreproducts for domestic and farm animals, lawn and garden, as well as equipment for farms and livestock producers. 

I absolutely love this place.. it's a smaller business than the Chan stores so selection may be…read moresmaller. but it's the people that make it wonderful! They know me when I walk in.. the ask how we are doing. they ask about my animal. it's always a good visit when I go!

I love this store! Everything from fresh veggies, to pumpkins, and baby chicks, bunnies, and…read moreducklings. They have straw when we need it. They have helped me with pest problems and asked about how my babies (2dogs) are doing. My children love to go with me and see what fun they have going on inside and out.

Absolutely exceptional service and products. I enjoyed the fertilizer. 46-0-0 which makes my yard…read morethe greenest in the neighborhood. The corn and birdseed keep all natures pets, fed on the fence

We love Merriam feed! They have a great selection, helpful staff, and great prices. It's beautiful…read moreand clean inside. We love bringing our kids in because they always have fun things for them as well. Love the community feel!

I love going to orscheln all over Missouri and Kansas but this was had he worst customer service…read moreever. Bunch a ditzy young teens

Fantastic service. Very friendly and knowledgeable. Always willing to help. Will go nowhere else…read morefor my supplies.

Working with Jason is great. We get small quantities of feed and supply for our horse and small…read moreanimals but working with someone local and dependable is what we love the most. He is not accepting plastic so be prepared and bring cash or your check book.

I have a love-hate relationship with Tractor Supply. I do not go here often because in the past I…read morehave not had the best experiences with customer service. I love their products and the store is very cool. It makes me want a farm or at least a horse or rabbit. One time I went to TS to buy rabbit feed for a friend. I had the dickens of a time getting anyone to help me. Then when they did finally help, they treated me like an intruder and did not help. They only wanted to get rid of me so they could continue doing nothing. I was not a happy camper. Recently, I had to go here again for rabbit feed for my friend. I honestly dreaded the trip to TS. I thought, here we go again and I figured I would be in the store forever, waiting on someone to help me. Much to my surprise, they had improved their customer service. The crotchety customer service guy was not there and people seemed very eager, yeah... eager, to help. I thought I was in the Twilight Zone. I have never before met anyone at TS who wanted to help a customer. I guess competition from Menards and Orsheln's finally broke them down. I was able to get the rabbit feed for my friend and on my merry way. I had to make a return the next day and I just knew I the magic would be gone. Much to my surprise, the return was very seamless and easy. So glad it went well. I do think their prices are high on some things. Overall, the prices seem decent but there were some items where I thought they were slightly higher than in other stores. I suppose it all boils down to what you are looking to purchase. The products are nicely displayed and the store is always clean and well lit. The merchandise seems to be well stocked and easy to find. They seem to have a little of everything. They have people shampoo, items for a variety of different animals, clothing, boots, heaters, hoses.. just about you would need for life on the farm or if you have a friend that has a rabbit.

My husband received great service and help from Misty the asst. manager as well as from Clyde. We…read morebought a sprayer for our tractor and they helped build it and return our one and get us back and going again! Went above and beyond what was expected!!

Finally a place that sells big, healthy blueberries! I ordered the $29 plants (3-4 years old), and…read morethey came big, well branched, 3.5 to 4 feet tall, and well packed. Soil around the roots, good green growth, good buds. They are doing great. Much better success than several others I have tried. I just placed an additional order for this spring.

From the owner: Our family farm grows LARGE blueberry plants so that our customers can be successful growing their…read moreown blueberries and harvesting them the first season after they plant. We have detailed instructions on how to plant and care for blueberries, so that our customers CAN be successful! We ONLY SHIP orders. No farm pickup of orders available.