No one responds. Good luck with voice, text, and electronic portal runaround. Avoid if possible.read more

Very sloppy record keeping. I needed to obtain a copy of records for a colonoscopy I had at their…read morepractice approx 9 years ago. I was able to obtain a written report, but no photos. They advised they can't put photos of your procedure into your online file and that's why they give you a hard copy. Just awful. Please keep your hard copy photos someplace safe for future use.

Very knowledgeable, explains in ways regular people. Kind. Most people would say that both Panico…read more& Joson both lack in the bedside manner but I like them both. Staff is friendly.

Highly unprofessional. Called in early April for an appointment and the only thing available was a…read moreNP by the name of Teresa on 7/12/21. i got an automated text to remind me of my appointment on the Thursday before and warned me if I canceled i would be charged 25.00, so I confirmed my appointment. As I was on my way to my appointment this morning I called to notify them I was going to be 5-10 minutes late and they told me my appointment was canceled by the NP and tgey tried to call to notify me. I have ZERO missed calls from them. They said they could reschedule me but I couldn't be seen until OCTOBER! This place should be avoided! They obviously need more doctors, and tge office staff cannot handle to demand. Such a shame!!!!! I need to charge them 25.00 for canceling my appointment!!!

I have had previous experiences w the center that were totallly positive. this morning not so much!…read more I was scheduled for an endoscopy by a really great NP Lisa. staff had trouble accessing a vein. no problem as I have lousy veins Except I lost my place in line. had a long wait in a really cold room. no one checked on me till surgery was ready. after I was returned to recovery. the doc popped his head in said how are you and left after throwing what he called "my paperwork " on a chair. no explanation from him or a nurse on the instructions in the paperwork. which included instructions to get another exam. do I get this from my GP? call on my own? why do I need it? really jarring experience

been trying for weeks to reschedule a procedure always get answer machine you leave your number…read morethey never call back, not very professional at all . I will be going somewhere else!

I had a great experience at South Hills endoscopy. I got my colonoscopy there…read more Everyone was extremely friendly and kind to everyone. I witnessed a patient going off on the nurses and they never lost their cool with her. The insurance person and nurses listened to her concerns and kindly responded to her giving her possible options to resolve it. She definitely didn't deserve their kindness because she was hateful to them. They were nothing but wonderful. Everyone from check into prep to surgery and checkout were really nice to me. They calmly and clearly explained everything to me and regularly checked on me to see if I was ok. No one likes having a colonoscopy but they made it as painless as possible. I really appreciated it. When I hear of anyone who needs one, I send them to them. I live in north hills and drove down there because I was told how good they are. I will be back in five years for my next one.

I would not recommend getting a colonoscopy here. They only seem to care about getting as many in…read moreas possible to make as much money as possible. It's got to affect their quality. You don't meet with a doctor beforehand because they don't even know who is going to do the procedure up until the last minute. They definitely treat you more like a number than a patient. And they make no accommodations for a veteran living far from home.

Waited 30 minutes to see a doctor for less than 5 minutes to be told I needed a procedure that we…read morealready knew I needed and got billed $166... that's $33 a minute... what a joke!

From the owner: Gastroenterology Associates, Inc. is dedicated to excellence in the practice of Gastroenterology…read moreand to providing a high level of care to all our patients. Our goals are to provide care in a respectful, confidential, compassionate and professional environment. We provide a high level of specialized care in Gastroenterology in a safe and comfortable environment for patients, visitors and employees.Our facility; Digestive Health and Endoscope Center, Inc. provides accessible and affordable care through the operation of an efficient and cost-effective center. We promote digestive wellness in the community through participation in prevention programs and patient education.

No communication...they only want you to communicate with them through the portal; you can't have…read morequestions answered properly and it's a typing back and forth with questions rather than a phone call and handling your questions and what you should do all at once. You will never be called with test results - you can read them in the portal and decipher the results yourself. I have no medical background, so this isn't useful for me. It just seems like she doesn't want human contact with anyone.

Dr. Sarah Shinn has been my Primary Physician for around 20 years. I've stayed with her because she…read moreis irreplaceable and exceedingly good at what she does. She's been named to Pittsburgh Magazine's Top Doctors list in past years and it's well deserved. Sarah is personable, easy to discuss just about anything with, and really knowledgeable in her field. She never makes you feel like she's rushing to get to the next patient and she's efficient and thorough. She's really good at analyzing your personal risk factors and ordering tests that will give her a clearer picture of your health because her goal is always to keep her patients healthy. Some of the tests she's ordered were things I've literally known nothing about but did them because I trusted her judgment and said afterward, thank goodness I did that when something was discovered that needed to be. Her office has also called me with a subtle reminder to get my act together and call to schedule a test she's felt was necessary and I'd been putting off. How many physicians are that on top of things? I'd venture to guess that type of follow-up is unique and just one more thing that makes her amazing.