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    Valley Landscape and Design

    5.0 (1 review)
    Closed • 9:00 am - 6:00 pm

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    2 years ago

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    Palmer’s Premier Services - In process back yard

    Palmer’s Premier Services

    (1 review)

    On May 30th Brandon Palmer of Palmer Premier Services was hired to excavate and level a 30ft…read morediameter area so that a 28ft pool could be installed. The excavation was to be started on the existing ground on the low side of the excavation. Some of the excess dirt would need to be hauled off. The excavation that we got was not started on the low side level with the existing yard. The level is about 1.5 ft higher than the existing ground. The dirt was just moved from the high side to the low side. I expressed my concerns that it wasn't to the condition that we had agreed upon when Mr. Palmer came over to Quote the job. "A leveled 30ft diameter area to fit a 28 ft pool with the low side at existing ground level." Mr. Palmer assured me that he had installed several pools and that his 13000lb machine was enough to compact the soil to place a 28ft pool with 20,000 gallons of water in it. I also took him at his word that our pool would fit and the he would correct any issues that we might run into when we try and set up our pool. So, a mistake was made and Mr. Palmer was paid. I had also made the mistake of not measuring the area myself. Then again took Mr. Palmers word that the area was big enough to set up the 28ft pool. We tried to set up the pool and the initial lay out you could tell there was no way possible that the pool would fit. Un-level in several areas and not dug out enough to lay out the bottom rails. Several attempts were made to try and contact Mr. Palmer by cell phone (He would never answer) Text Messages (he would NEVER respond) Social Media (He eventually would respond but I had to search him out on all of the Social Media outlets (Facebook, Instagram, Snap Chat) and finally got a response. Of course I got accused of blowing up his sh**!!. We are still waiting for Mr. Palmer of Palmer Premier Services to correct these issues. The one thing that sticks out is his company values are "We Strive For Quality and Satisfaction" So, no I would not recommend Mr. Palmer to do any work. He doesn't have voicemail. Only responds to Social Media and Text Messaging. And he doesn't stand by his own company values of " Striving for Quality and Satisfaction."

    From the owner: Welcome to Palmer’s Premier Services. We strive for quality and satisfaction. Call us today for a…read morefree quote and to get scheduled quickly.

    Valley Landscape and Design - landscapearchitects - Updated September 2026

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