I have been coming to Dr Hermanson for nearly 20 years, and now my family does as well. I am…read moreconstantly amazed by the professionalism I see in this practice by every single person who works there. My family and I are consistently treated with kindness and care. The whole staff goes out of their way to accommodate our busy schedule and there are never any surprises with what is and isn't covered by our insurance, because they try very hard to get that information up front before the procedure even takes place. I feel like I am in good hands for any and all dental procedures. They do everything they can to make the experience comfortable. In short, I highly recommend this place!!

Dr. Hermanson and his staff are amazing! They are experts in their field, going the extra mile to…read moremake sure you are pain free, stress free and cared for! There was a time I had a, very painful, cracked tooth. Dr. Hermanson got me in right away, took care of my tooth and even called me that night to see how I was doing. It was a very nice gesture! If you are looking for a dentist, hygienists and office managers who are kind, patient, friendly, knowledgable and welcoming, then Smiles By Design is the place for you! Brenda K.

Scheduled a $59 exam, xrays and CLEANING. This was clarified is a cash transaction and would be…read morepaid upon services rendered. Xrays completed, exam completed. Refused to honor the cleaning without performing 1000s of dollars worth of work. This is a bait and switch scam. These people are rotten to the core. Lost 2 hours of work for their fraudulent scheme.

Well, there was a glitch at the start. I arrived early per the office request. I waited in office…read morefor over 1/2 hour past my appointed time when I inquired if my appointment was 1/2 hour ago. I was told yes, they'll come to get you soon. One hour! Yes! One hour after my appointed time the manager did explain and apologized for the delay. Once I did get started with the exam, the hygienist & dentist were FABULOUS! The quality of care, the genuine concern for me as a person made me feel valued. They are very thorough explaining every step, making sure I understood everything.

GREAT SERVICE! As a young man, I do not like to say that I get anxious. Going into a dental…read moreoffice is not a desire of mine considering I have a couple cavities! Dentist VAROON and Dental Asst. YULIYA, went above and beyond to assure that I knew what steps they were taking and making sure that I was comfortable NOT BEING IN CONTROL. I will recommend Dakota Dental to any friends and family based on the service and smiles from the front desk all the way to the comfort of being in the chair.

Dr. Isabella and his staff are wonderful. Over the course of a year, I had surgery to remove all my…read moreteeth and get implanted dentures. It required many appointments. Every time I went in for an appointment the staff were all helpful, professional, respectful and nice. I've been extremely happy with the results!

I've been a patient for over 50 years. Superior care and treatment are their trademark. I strongly…read morerecommend. ​

Cleanings are routine every 6 months. I left my regular dentist a while back as it wasn't…read moreconvenient any longer once I relocated jobs. The search began for a new place where I felt welcomed, clean equipment, professional that fit within my insurance. Thankfully driving by Dalseth everyday I finally had the nerve to schedule my cleaning here and boy am I happy I did. All of the staff were kind and knowledgeable. It feels welcoming the moment you step in til you step out. You can tell they are also family oriented for the kids which I like. I'll be sticking here for a while.

My husband and I had teeth cleaning dental appointments for 6 months prior. We knew to book our…read moreappointment out ahead of time or you can't get in. We came in for our appointment to check in and the desk representative had canceled our appointment. We left pissed off. That was 2 years ago. Everytime we made an appointment we arrived for the appointment on time and they say we canceled your appointments because we didn't confirm our appointment. We'll this year it happened again. 6 months on the books we show up and they said we canceled your appointment. We were pissed off. This time we spoke up out of anger. They send an email out to you 3 days before your appointment. It said click below to confirm your appointment or we will cancel your appointment. Well another major issue with this company is they don't answer their phones. You can sit on hold for up to 30 minutes. So we confirm on line. I even reminded my husband to confirm or they don't cancel your appointment. So Monday morning we went in to check in and the receptionist said we canceled your appointment because you didn't confirm. I was pissed off. I said that is bull shit you have canceled our schedule appointments every time we made them and confirmed online. She said to bad you have to do a verbal confirmation. I said that is not what the email said. She said that email has nothing to do with us. I said why did you send it then??? She said that is corporate. ​​To top it off they make you pay in advance when you make the appointment. We had our appointments all paid for. Payment ahead of time should be a confirmation! But no they canceled us again! The secretary said I will go talk to the Hygienist. She came back 15 minutes later and said the Hygienist will work you in if she has time. The Hygienist did work us in. We were so greatful to her! She does an excellent job cleaning your teeth. If it wasn't for the Hygienist we would of walked out and NOT RETURN. They have a messed up policy the secretary said its our job to know the policy's. No its not! What happened to customer service? As far as I am concerned they should fix the policy. If you already paid for your appointment 6 months ahead of time. They should not be allowed to cancel your appointment unless you call and ask them too. Do they really believe we would pay 6 months in advance then just forget about your appointment. Last I checked people work hard for their money. They should be like the Chick Fillet policy. You walk in and for whatever time they are serving you they should be polite. It should be their pleasure to help you out. After all your the reason they are in business. ​I give the Hygienist a 5 star!!! Plus But the office people the face of the company you deal with every encounter they get a negative 5. We have been going there about 6 years now. But the office people just don't care they act like if they canceled your appointment its all on you whether its paid for to bad. Bad experience lots of changes should be made in that office.

Paid for the "custom elite" package which is supposed to be the top of the line option with a 7…read moreyear warranty. I've had a tooth completely just fall out of the denture FOUR SEPARATE TIMES!!! Not even the same tooth! When I called to ask about it and to get in to get it fixed (because it was poorly made poor quality denture) I was told they won't help me because of a past due balance (which I disputed since I had a long conversation with Olivia when I first started this and told her I wanted to pay everything up front with money I received from a cancer fundraiser and she agreed that I would pay up front and it would be "all inclusive") Worst customer service and worst dentures ever. A denture that costs that much should NOT just have teeth falling out randomly! Not only did I have to go through cancer but now I have to deal with this bs place taking advantage of people with crap dentures that just fall part when you bite into a soft shell taco. Making it my mission to tell everyone to stay away from this place. You'd have better quality dentures if you bought them off Temu. Would give 0 stars if I could.

I've been going to Apple Valley Dental Care for the past four years, and my experience has been…read moreconsistently excellent. The office is always clean, well-organized, and very welcoming, which makes every visit comfortable.The quality of care is outstanding. Dr. Levine and Dr. Bakken are both great professional, knowledgeable, and they take the time to explain everything clearly. The hygienists also do an amazing job; they are gentle, thorough, and make sure you feel well taken care of during each visit.Overall, from the office environment to the level of care and attention to detail, this place truly stands out. I highly recommend Apple Valley Dental Care to anyone looking for reliable and high-quality dental care.

Apple valley dental care was amazing with kind staff and exceptional care! My appointment was quick…read moreand painless. I would recommend!

Originally, I started going to Metro Dentalcare in Eagan and they were good but my Dentist there…read moreleft and I moved to Apple Valley, so I tried Apple Valley Florence Trail. It's always a question mark when changing Dentists, especially when you are coming from a good one. Not only was this a good transfer but a very nice upgrade as Doctor Elena Sangachhe DDS is one of the best Dentists I've gone to, and in the 66 years I've been on this earth that's been many. The staff at this office is very good, very friendly, and very knowledgeable and they will work with you on any issues you may have, top notch staff. This office and their wonderful Doctor, Elena Sangachhe, are able to please my mother who is not easily pleased. A few years ago, she was looking for a new Dentist and I suggested Dr. Elena Sangachhe, she couldn't be happier with her move, and I'm happy about that too. My only complaint with this office in the past is how they handle scheduling, however now that doesn't seem to be an issue, so all is good or great for that matter. Love this Dental Office.

worst experience with receptionist attitude of rude, unfriendly. Take my fam to different dental…read moreservice.

Just a mention of the great care I have received from healthpartners dental for the past 40 plus…read moreyears . But today I received the roughest teeth cleaning I have ever experienced. The hygienist was very quick and rough. She appeared to be in a hurry. I am elderly but have healthy teeth. There is no reason to be rough and hurried. I have in the past been very pleased with the dental department . The dentist that examined my teeth today was very gentle and kind..

The hygienists are mostly great and the dentists are good. My complaint is that the receptionists…read moreare always on the phone and will ignore you while you wait to check in. And it can take up to 25 minutes to check in. That makes everything back up. I usually have to wait to get in.

Dr Adarve, in Apple Valley, MN, gave me two free consultations some years apart. Surprisingly, he…read moreremembered me this second time. I sent him an email describing how I had been told I need gum surgery, a Tuberosity Reduction, before new dentures could be made for me. This was through Family Smiles of Burnsville. Once again, he surprised me by replying that he would give me another free consultation. I, finally, called to set up an appointment. He answered my call! Then he called me back to set it up himself. I was amazed. Dr. Adarve examined my gums and told me I don't need surgery, if he makes my dentures. He was honest when he explained I've had a lot of bone loss due to wearing dentures for so long so I still will have difficulty with my lower denture staying in. I shared that I have used Denttach7 to keep it in better. He asked if I still use it. I affirmed I am because it cushions my gums and helps with keeping my denture from flopping around. He accepted this explanation and I think he was thinking he is going to recommend it to his other patients who also have this dilemma. Then he said lets get this ball rolling and set up an appointment for March to begin getting my dentures made. After putting up with shoddy dentures for seven years, I am looking so forward to getting new dentures from a physician who has many credentials, including his teachers' award. He still is teaching at the University of Minnesota and is on the board of dentistry. Look up his credentials. I've been to many dentists, prosthodontists, etc, in my lifetime. I have only met a few that shows the care that Dr. Adarve does. He has many awards from the whole time he has been treating patients in his visiting room. I, highly, recommend you go to him for your dental care. I don't think there is any better, especially who still makes dentures for those patients who, either, can't have implants or can't afford them.

Waste of time and gas. Dr said he would contact previous DDS but didn't, said he could not find…read moreparts but didn't tell us until we drove all the way there again. Took me 5 minutes online to find parts, kits, from 2 different sources. Dr put in zero effort and lost our business and respect.