Moved from Texas in Dec. anticipating having to have foot surgery but under Dr Arenas carefully…read moresupervised, precise,imaged injections,my foot is great! Can walk again and no longer have foot pain interfering with daily activities. He is a great Dr. Conservative, Very personable with great bedside manner. I can't thank him enough for helping me and I very highly recommend him.

I was experiencing pain and discomfort on my right knee. I was able to walk in to see the knee…read morespecialist in the Urgent Care department. Doctor Stowell examined me and quickly diagnosed my condition. The Dr ordered an MRI and prescribed medication for my ailment. I returned a couple of weeks later after the MRI and the doctor reviewed it. The doctor recommended I do not have a knee surgery . Instead he recommended I get a cortisone injection. I have been pain free for about 6 months. I returned several months later for pain in my heal. The examining foot doctor diagnosed plantar fasciitis and ordered physical therapy. The therapist indicated that the fasciitis is a result of chronic tightness in the calf muscle. The therapist performed a muscle relaxation massage on the calf and several stretches. Those exercises worked great!!

Rude receptionist, condescending announce I was late but actually arrived right on timeread more

Really not sure what to think. As usual, very arrogant drs. and not personable at all. The dr…read morefinally graced me with his presence 40 mins after my appointment time. This was my initial visit and he walked in and asked so what are you expecting us to do for you? I said I didn't know as I didn't know what all was wrong. My general doc ordered the MRI and he didn't think things were horrible but didn't know. The surgeon PA points to X-rays they took and says well this isn't an easy fix like I'm assuming you think you will be getting. I just sat there because I was there to find out what was wrong. Very strange atmosphere. Very arrogant staff. It would be nice if the tech and the dr could just show a bit of kindness and compassion to their clients.

After 6 very helpful hyaluronic acid knee injections, the 7th caused me severe pain, nearly…read moredisabling me for days and reversing all my positive progress from prior injections. Staff took over 6 hours to return my calls about my concerns. When finally able to consult with the doctor he was unconcerned & without empathy. Billing was also inconveniently managed. Will not return.

I'm amazed at the higher reviews. My experience has been a disaster. I tried many times to get Dr…read more Scott to address pain and swelling. The first response to pain help request was "I wasn't in enough pain because my voice didn't show enough pain over the phone." My caregiver and I were shocked at the response. At 6 weeks, I visited my regular doctor who gave me a list of questions to ask at the upcoming appointment. Dr. Scott dodged all questions, saying "everyone is different". Being different should not mean refusing to address the problem. Since then, my regular doctor team has managed the pain and more recently with an ultrasound and MRI has found swelling and post surgical changes. The ultrasound showed a large blood clot causing the swelling. These tests are pretty basic to rule out serious things like blood clots that can cause strokes. I am so grateful that my regular team of doctors are more interested in solving health problems than ignoring them. The stroke will take 2-3 months to dissolve and I don't know about post surgical changes treatment yet. I do know there is at least one other former patient with the same bad treatment facing a repair surgery. I wonder why Dr. Scott isn't working at Providence anymore or doing them in Spokane.

Office visit and understanding Diagnosis was five stars! TOA in the Bellevue location is very…read moreconvenient!

Doctor Mcinnis was highly recommended for my hip replacement surgery, he is very professional his…read moreteam is very friendly and informative. I had to reschedule due to covid and they all made sure I was rescheduled at the soonest and safest date possible. Loved his humor added which really lightened the mood for such a serious operation. I couldn't be more satisfied with the procedure and its outcome. I will highly recommend Doctor Mcinnis and his team for excellent service.

Received excellent care from Dr. Janout , including surgery. Very patient, kind and thorough in…read moreexplaining and trying options before surgery.

Dr. Moss did my total left hip replacement just yesterday, 7/8/26. He's great. He explained…read moreeverything that he would be doing in surgery. Everyone at MWOS was great from the moment we checked in. The receptionist was very friendly and discreet when it was needed. My nurse, Cathy, was awesome She took great care of me, again explaining everything she was doing and why. I needed some special assistance at one point before going in for surgery and she handled it professionally and, again, with discretion. She also took care to include my husband in all conversations as did everyone who talked to me before surgery. The nurse who took care of me in recovery was great! I think her name is Wendy. Made sure I was comfortable and coming out of it well. The nurse who wheeled me out to the car whose name I didn't catch was also very friendly and made sure I was moving correctly when getting into our Jeep. Everyone here was awesome! I highly recommend NWOS and Dr. Moss. I have not had one bad experience there with anyone and am looking forward to having my right hip done there as soon as I can.

I have had four surgeries with NW Orthopedics: both hips, a shoulder and a knee, all total joint…read morereplacements. I've had three different doctors for them and each of them are top rate. Dr Lynch did my first hip, Dr McDonald did my shoulder and knee and Dr Reichard did my other hip. They are all amazing doctors.

I had been dealing with plantar fasciitis for almost 2 years. Had a couple appts with other…read moredoctors in the area, all who are in the Kootenai Medical system of doctors, unfortunately. None of them were capable of helping me in fact none of them ever took an xray. Eventually my regular doctor/PA made me an appt with Dr. Arnold. 1st thing on the 1st visit I got an xray which showed I had a prominent bone spur on the afflicted food which helps to irritate the PF issue. I received a shot on the second visit, another appt was scheduled 2 weeks later but when I was interviewed by Dr. Arnold she determined since the pain was gone at that point no shot was advised. I havent been back, I have been pain free with only a minor, very minor flare up after doing things like pushing heavy wheel barrows which before ruined me for days. I can bike ride again too which is very important for me. Thank you Dr. Arnold. Office staff is very helpful and nice also.

Without exception the most incompetent surgeon I've ever encountered in my history of 14 knee…read moresurgeries. He did a total replacement that I had to have someone else revise, tearing out ALL of his work that was ill fitted and exacerbated my pain instead of alleviating it. As the pain persisted he said "Oh, you must be a 6 month guy..." At 6 months "Oh, you must be a 1 year guy..." Then of course at 1 year "Oh, you must be a 2 year guy..." No, I'm actually a guy that rides a bike a few thousand miles a year and is very active who had the other knee replace 20 years prior with no issues. You, Mr. Scott, are a guy that uses adhesives that the subsequent doc pried off with a fingernail and left a huge gap in my knee joint that he could fit a full 2 fingers in. Avoid this hatchet man. There are MUCH better qualified surgeons out there.

In December 2024, I met with Dr. Scott regarding knee surgery. We arranged a date on March 20th for…read morethe surgery. The location of the surgery was to be a facility in Post Falls because he said the surgical facilities in Spokane were not clean enough. I was assured that all other visits would be in Spokane though. I was certainly dismayed to learn Spokane did not have adequate surgical centers. Prior to surgery, I was told to make my first physical therapy appointment for 3-5 days after surgery. These were to be at the PT facility, not at my home. The reason given was he wanted be walking immediately. None of my many acquaintances who'd had the same surgery had been without having support right after surgery. On the day of surgery, I had to be walking before leaving the surgical center, which I did. I had pills including 2 pain pills (oxycodone), 1 celebrex, and methocarbomal for spasms. On Sunday, March 23rd, I had been in extreme pain since Friday and unable to find relief, so I called the doctor's evening support number. My live in housemate and caregiver had given me all prescribed medicines without any relief. Dr. Scott responded and I, as normal for me, I put the call on speaker phone. The take-a-way was that he said I was not in enough pain because my voice didn't sound painful enough. I told him that I was in extreme pain, no matter what my voice sounded like. I was assured again that, no, my voice did not have enough of a pain sound. I had no ability to respond to the fact that this Doctor could evaluate patients by the type of voice sound over cell phones. After hanging up, my care giver who had been standing by the bed asked if I needed to be screaming instead of talking. She was very concerned because of my obvious pain and my inability to find relief during the days prior to the call. Considerable swelling made PT leg movements very difficult and painful, but I persevered. Eventually, I again tried to find some relief for the pain and stiffness. I felt from past experience that healing was not possible under extreme pain. The hydrocodone simply wasn't effective at all. I suggested to him that I should take some 14 year old morphine which was 15mg. This gave some relief, but after a week, I became concerned about the possibility of addiction. Since the surgery, I had been unable to eat much other than broth due to stomach upset and had lost about 10 pounds. On April 9th, I had another meeting with Dr. Scot regarding conflicting treatments and reported records showing everything was fine. I wanted to be part of the treatment team so I could know what was expected of me, rather than conflicting requirements. I had hoped to have some sort of plan, other than "everyone is different, so it was impossible to make any plans or projections". At this meeting Dr. Scott denied ever saying there wasn't enough pain in my voice. When I insisted, he said we were not going to discuss it again. We also did not discuss any pain relief plan. During week 5 (April 22nd), I lost 10 degrees of flexibility and was unable to do the PT. The PT person said I had to get the pain under control. I went to my medical doctor on Wednesday, April 23rd. who was also very concerned about the lack of pain control. She increased the original hydrocodone dosages by 50%. This time I could feel some relief and was able to have deep sleep for 2 hours. I have noted that the new dosage controlled the pain for about 3-6 hours before the throbbing pain returned. It is definitely a step in the right direction. She also decided to become my advocate when dealing with Dr. Scott. The change to every 6 hours was a huge difference from Dr. Scott's one tablet every 12 hours. At this time, I have no confidence in Dr. Scott's credibility. It may be that he has some short term memory loss issues and should be checked for Alzheimer's or dementia. The fact that he was unable to remember patient care for 17 days is of great concern to me. I sincerely hope the longer term memory was not affected while he did the knee replacement. Is spite everyone being different, Dr. Scott has not been interested in treating differences. I don't think I can go through another surgery to repair bad results. I have been in pain for 6 weeks and diminishing range of motion and inability to sleep more than a few hours at a time due to the pain. According to the physical therapist, after weeks, permanent damage becomes a concern. Most professionals realize there is a correlation between pain, lack of sleep, loss of appetite and healing. Dr. Scott is not one of them. On April 30th, I again saw Dr. Scott, but with a list of questions, such as what are the steps I need to plan on for future success and what type of medications should I take. Both questions were ignored. I was again told everyone is different, but there was no treatment plan to accommodate differences.