Great service department. Great variety of models for sale. Very helpful and knowledgeable guys.read more

If I could give this place 0 stars I would , I was on the market for a 2022 Polaris slingshot and…read moretracked one down at Mineola Moto, called the dealer up crunched some numbers they ran my credit and everything was good to go I was set to pick the slingshot up next day, I even sent the dealer a portion of the down payment in good faith. 30 minutes later they called me and told me they sold it to somebody else , as you can imagine I was upset and expressed my frustration with the lack of professionalism and care that was shown to me ! additionally I was told if the person who they had sold the slingshot to did not show up it was mine ! At this point I did not want to deal with them anymore and made other arrangements to pick up the same exact model slingshot in Pennsylvania, while I was en route and 6 hours away Mineola Moto calls me to inform me that the slingshot was mine (the other customer never showed up) what a circus show ! Glad I took my business elsewhere.

Met Zeus , knowledgeable, polite and listened to what I required …read more Was a very pleasant experience

These guys are not interested in getting my money I guess. I went in today and no one acknowledged…read moreme at any point. I noticed everyone was busy doing whatever they are focusing on but if a customer walked into my business I make it a point to say something. Poor customer service today . I spent 8 minutes in the store and when no one acknowledged me I left. I traveled from Long Island to check out your selection on motorcycles and scooters but I guess they are making enough money that customers walking into there store is not priority. Come on guys I walk into a dealership and I usually purchase something. After today I will definitely not recommend going here to purchase anything. Customer service is why we go to work!!!! Hope all goes well for this business but I will not be back. Peace.

Very happy with the dyno service @ Powerhouse Motorcycles. Frank is an awesome guy, knows his trade…read morevery well. I love my 2010 Kawasaki Z1000 bike after re-tune at Powerhouse Motorcycles, getting better mileage, runs smoother and more predictable now and finally no more occasional popping sounds on deceleration! Very quick service, took him only 2.5 hours from start to finish to re-tune PCV module on dyno while I was waiting in lounge area. Definitely recommending to my motorcycle friends, will come back!

I bought a secondhand Z1000 motorcycle in 2023. I am a motorcycle enthusiast but not a mechanic- I…read moretrust repairs to people who do this for a living. I am also a firm believer in supporting local businesses, so I brought my Kawasaki to Powerhouse. I requested a tune-up, air filter, and oil change. Aside from the fee, I left a tip hoping to establish a good connection with the owner. One year later, in April 2024, I brought my motorcycle again to Frank for oil, filter change, and tune-up. One month after the "service", the mirror needed to be replaced, and a minor oil leak, as per Frank, required fixing. After a couple of days, I picked up my bike. Frank told me: "You would not believe how dirty the oil was"! I replied, "Frank, do you keep records of what you do? I paid you to change the oil less than one month ago." I got on the motorcycle to go home. After one mile or so, the hot oil busted out of the engine and started to splatter all over. I quickly returned to the shop. Needless to say, I was angered by the events. Without commenting, I left the motorcycle with Frank. A couple of days later, Frank called asking me to pick up the motorcycle. He was irritated that I could not pick up the vehicle that very day. During our tense conversation, Frank tried BLAMING ME for his botched "repairs" and his evident neglect. He also said that he "would not charge me this time." I mean, how much more arrogant can one be? At the end of the exchange, I gave him a piece of my mind, and he apologized. Fast forward three months, I took the motorcycle to a trusted mechanic in another state. It turned out that the air filter, for which I paid twice, was never changed. The filter that we took out was at least 10 years old. I doubt that the oil was ever changed because it was as dirty as can be. This story is very troubling and should serve as a warning to Frank's future customers. I was not only cheated but literally, my life was endangered because Frank didn't care to take the vehicle for a test ride before giving it back to me. I have photographs and videos to back up my claims. I hope you are reading this, Frank. I told you I was a photographer. You should have been careful, not to mention honest with me.

The only spot I bring my rides. Great service reasonable prices and turnaround. I have been coming…read morehere for years.

Andrew is a professional ..always has and always will be. I…read morehad a very tedious and stressful job to complete, not being professionally mechanically inclined as Andrew is, I passed the job onto him. Having previous/present confidence in him and his ability to prevail. The job was done professional and adequately fast! Believe me, you will not be disappointed!! the best mechanic on Long Island... Hands down!! Richie C

The BEST motorcycle spot in queens! I just brought and old 1990s Dyna wide glide there, the bike…read morewas sitting for about 10 years, it was blowing white smoke and leaking oil, needed a carb cleaned, brakes and leaky front fork fixed and full tune up - The bike came out running like brand new in no time. Honest people, wonder full service, and a great price! I'm fully confident the bike is safe and roadworthy as it was in the 90s when it was brand new. It's clear why they have been around for 30 plus years! its very comforting to know if anything goes wrong with your bike these guys are around to help you out and its clear Jay and his crew love what they do. So happy to have made new friends with everyone there, 10/10 HIGHLY recommend.

Always helpful and friendly with any service requested. Jay and his crew have been around for…read moreabout as long as I've been alive, which says something about his business. I had requested a few repairs, and he was able to fix it within a fair amount of time, and a reasonable price. I know everyone's experience will differ, but J&L motorcycle knows what they are doing.

I brought my 2009 Yamaha zuma 125 in for an upgrade with an exhaust while I was there Domenic…read morefilled me in on how I could improve my speed because I wanted to be able to zip and zoom and keep up with these Groms with a few minor changes man o man he lives up to the expectations of being one of the best around -

I bought my first bike from D&M 20 years ago and I've been a loyal customer ever since. I recommend…read morethem wholeheartedly!!!!!

I've been bringing my bikes to Manny for years, and every experience has been exceptional. When I…read moreowned my 1983 Honda Magna, Manny and his team consistently provided outstanding service. Now that I ride a 2006 Harley-Davidson Ultra Classic, the level of service remains just as impressive. What I appreciate most is Manny's expertise and willingness to take the time to explain any issues with my bike. His team is knowledgeable, professional, and always fair with their pricing. It's clear they genuinely care about their customers and the quality of their work. If you're looking for a trustworthy shop with excellent service and reasonable rates, I highly recommend Manny and his team for all your motorcycle maintenance and repair needs.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.

We look forward to our twice-yearly rental, and have been renting from Eaglerider in Lakewood for…read moreseveral years. The process is easy, straightforward, and pickup and return is quick. They have always been eager to help with any questions or special requests. The bikes are always immaculate!

The location is really cool, prices are a little high, but staff is very friendly and responsible…read more My friend and I rented the two motorcycles on 30 Aug 2014. Went upstate to New Paltz on a HD Heritage Softail. Trip was fun, we rode about 300 miles within the day and it was a really cool experience. Had to return the bikes the same day, though. Still very entertaining.