*Update* Hours after I posted my initial review on Yelp I received a text from the business. To whom it may concern aka the creeper that decided to text me: 1. This is creepy 2. This is so incredibly unprofessional I don't know how you have managed to run a business 3. Clearly you knew your behavior was unprofessional and lacking in customer service because you knew exactly who I was and instead of posting your response on Yelp you chose to text me instead...really...look into those customer service classes and don't try to text me again as I have indeed blocked your number. As proof I have posted a screenshot of the text conversation. Included in my text response was a screenshot of another individual that posted on Yelp complaining about speaking to a man that "seriously sounded like I was bothering him." Looks like we spoke to the same person. read more

Valley Taxi - 1/23/2017 My Valley Taxi Experience - Taxis Near Me

Don't do it. Guy seriously thinks rudely interrupting you and demanding info is being polite. I never rode in a taxi with him but he came to where I live demanding information on a woman who left her phone behind. I'm sure you're just tryin to return it but you could also be a stalker of hers, dude. He absolutely enjoyed flipping me the bird and calling me a bitch over and over when I did not meet his expectation of "niceness" from a stranger. He was enjoying it so much I had to warn him he was going to hit something two times, seriously question his driving capabilities with that attitude in tow. It was above and beyond the worst I've been treated by any "business" for his receptionist to call me back to curse at me. They really enjoy behaving this way and have no interest in improving. Any business knows word of mouth is the best advertising. Even bad ones know this. I sincerely hope he is reading this now. Also, hope you enjoy the flu that you might have avoided if you didn't stop to slack your jaw. read more

Great ride. Flexible and safe. We rode in moderate to heavy whiteout snow conditions and our driver was excellent. The vehicle had snow tires & had plenty of space for four passengers and ski luggage. The ride price was competitive with any licensed and bonded taxis in a tourist area. Please stop riding Uber and private unlicensed uninsured taxis. Why take all the risk for a slightly cheaper ride? I highly recommend Valley Taxi service! read more

This is the second year we have used Valley Taxi while vacationing in Winter Park and they are fabulous! When we call and set up our transportation needs during our trip, we know he will be there, on time, on the days and times we arranged! Would highly recommend!!!! read more

We used your service in the morning from Beaver Village Condos to the Amtrak Station. We really did almost miss our train. I emailed the previous day and then I called the previous evening and left a message. No response. I called at 8:30am on the day of and was told sure, 9:30am pick up. Our driver, Jason?, showed up at 2 minutes to 10, after the train had already passed our condo. He was very polite and helpful, but we were all extremely worried we would miss our train. We made it, got out of the car as the conductor screamed "All Aboard". We had to run with all our luggage to our car. If you do not take reservations for the morning hours.....please state so on your website. If you do not really respond within 24 hours to an email, don't say that you do! I would absolutely never recommend anyone relying on your service to get them to the train station or anywhere else at an exact time. I appreciate all the trouble your driver went through that morning for us and how many times he broke the law. But that was simple uncalled for. I emailed you the previous day, I called the previous evening and left a message. I called at 8:30am on the day of.....and was never told there would be a problem. I would recommend the bus system in Winter Park over your taxi service. The bus is very prompt and regular. read more

Was unsure whether to book with Valley Taxi after reading all the negative reviews but me experience was terrific. On time, contacting me with updates and very pleasant read more

I am so glad Valley Taxi is in the area. You do not want to drink and drive in this Valley. I love to enjoy dinner out and have a few glasses of wine and appreciate there is a taxi service. I use Valley Taxi most when we go out late in the evenings. After 11pm your establishment will call the taxi for you, they will let you know when your taxi has arrived. It's only $7 a person from Winter Park to Fraser after 11pm. Way cheaper than a DUI! I have never had a problem and will continue to use Valley Taxi. They have always gotten me home safe and sound. Like Vail has the drunk bus- Winter Park has the drunk taxi:) We have some stories! My only complaint is they are closed during mud season- not great when you live here year round. read more

Driver picked me up from Ullrs late on a Friday night and drove me back to my ranch for a very fair price. Because the bar was packed, we waited for a bit for other potential passengers headed toward Fraser. I didn't mind because it's more efficient. He was very friendly and I'm glad there's a taxi service in the valley. read more

DO NOT COUNT ON THIS GUY. DISHONEST AND UNRELIABLE. We made a reservation for a ride from a wedding a month before the date. When we called to confirm, the business owner said we should have called him a week earlier to confirm and he had already booked another ride, so he could no longer give us a ride. This raises a number of questions: 1) What was the point of the reservation we made if he is not going to honor it? 2) If he thinks we should have called to confirm a week before, why did he not mention that when we booked the reservation? 3) Given he had my phone number, why did he not call me before booking another fare? Where is the respect? In summary, this guy may be useful if he feels like giving you a ride at a particular moment in time, but never count on him. read more

Highly unprofessional and honestly shocked they are running an actual business. Not only did they overcharge us twice the normal rate, the driver tried to claim we shorted him $20 on a ride from Mary Jane to town which he made $288 round trip for a group of 12. We tried to contact the company the next day and they were rude and combative. DO NOT USE THIS COMPANY. Even if you can't find another ride, you're better off staying in that night. read more

Valley Taxi is a complete joke. No service during the summer months except Friday and Saturday nights. If you are fortunate enough to need them on a day they are actually open be prepared to wait. I called six times over the span of 25 minutes before anyone even answered the phone. I was told it would be 15 minutes, it was another hour before the cab even showed. They also have flat rate pricing which I have no idea how that's legal. If you have a large party it could cost you 30 dollars to go from winter park to Fraser. Unfortunately if you don't want to drink and drive this is the only choice in town. Their customer service model is built on the fact they have a monopoly. read more

I wish I could give less than one star. My girl and I are just trying to get a ride to Tabernash from Fraser and back for a date night. This guy seriously sounded like I was bothering him. I am a local restaurant owner and member of the community. This service is absurd. I will never recommend him to any of my customers. read more

I will admit, I was very nervous to use Valley Taxi after seeing reviews. But when another ride was unavailable I didn't have a choice. He actually called me back right away when I got no answer, arrived 15 minutes later and got us to the train station in plenty of time. He wasn't super bubbly, but was polite and helpful. read more

I would not count on them. I get the feeling it's a ski bum with a van that only answers e-mails and phone calls when it's convenient for him / them. Scheduling 24 hours plus ahead of time, per their website, means nothing. The agent is rude and told me that you need to schedule three months ahead. Maybe some day Uber will operate in Winter Park. Until then... good luck. read more

Mike took us from Winter Park to Granby to our accommodations after a great day of skiing. He was punctual, fair priced, and fun to talk to on our 20 mile trip. I would definitely recommend their services and won't hesitate to book with them again. If you ride the Ski Train to Winter Park and need help getting to your lodging, these are your guys. read more

We recently visited winter park and used Valley Taxi a few times. Mike picked us up from the train station, took us to the grocery store and told us all we needed to know about the town! He made our trip much more enjoyable and he was always punctual, with fare prices! He even mailed my favorite water bottle back to me after I left it in the taxi :D We will definitely be using Valley Taxi on our next trip to Winter Park. read more

I took the greyhound bus to WP and needed to get to Snow Mountain Ranch. Went to WP chamber of commerce, and they gave me the Valley Taxi card. Mike came to pick me up right away, was super friendly, and clearly was a local and knew the area well. Somehow my jacket got left in his car, and he brought it to me. He also picked up a phone charger for me on the way back to me (which I had just realized I had left in Denver). Great service and I will use him again! read more

WORST SERVICE EVER Hey Valley Taxi, If you don't want to drive people around, just don't run a business! They don't answer the phones between 10:00 pm and 1:30 am, then give you a half hour eta and they give you attitude about having to come pick you up. They will not wait .5 seconds at the place you are waiting (I have literally had to chase them down from where I was waiting indoors in a snowstorm). It is really too bad they have a monopoly on a area without public transportation. THEY SUCK... but what are you gonna do? I just walk. I tried to leave no stars... read more

I am a woman who lives up here in grand county, I called valley taxi on a Sunday morning for a ride into Winter Park so that I could go to work. I don't have cell phone service at my house and was waiting for the taxi to show up. He said he had called me 4 times, I saw him outside and grabbed my things, as I walked out as he drove away. I tried multiple times to call him, and finally got through and asked him if he would please come back to give me the ride that I had inquired about. When he did end up coming to pick me up. He asked where I was going and I told him that I needed to go to this restaurant in Winter Park, and he proceeded to tell me about multiple calls he got from this place (customers calling for rides) and then when he arrived there was no one there, he was visibly upset when I told him the name of the restaurant. Then I ask him why he brought it up and why he was mad at me for working in the same establishment. I'm sure it wasn't because I needed a ride. He remarked it wasn't an issue, but then pulled the car over and made me feel really uncomfortable for even asking him for his taxi service. He asked if I needed a ride, I exclaimed I did and that's why I called him to pay him for his service. Then he said that I hadn't paid him yet. I was made so uncomfortable I wanted to get in the back of the car and He told me to get out of the car on Hwy 40. This man was already upset when he picked me up, and then it wasn't pleasant to ride the 20 ft he even drove me. As a local who lives here, the only public transport we have is the bus and it doesn't go to my house in summer. This is the only taxi service up here and he's the only driver. I am appalled at the entire situation. Uber, Lyft please expand where people can provide services! read more

So I was out celebrating a friends engagement in Winter Park and decided I wanted to take a taxi to my home the night of January 5th 2013. After the cab driver dropped most everyone off he asked me where I needed to go. I live in Tabernash and when I told him where I needed to go, he refused to bring me home (a five minute drive from where he left me). I begged and pleaded with him and even told him that I would tip really well. He still refused me a ride, he was not willing to budge no matter what even if it meant an extra $20+ in his pocket. He was a total a-hole! I am a local/homeowner female who works in the service industry both bartending and wedding planning/ event design. I have given this company plenty of business over time through both jobs to ensure people a safe ride home. I now completely regret ever giving their number out. After being refused a ride home and being dropped off on the side of highway 40 in the Fraser flats at 2 AM in the morning (where coyotes and other random critters thrive and it being FREEZING cold) I will NEVER EVER recommend this service to ANYONE ever again. If you are staying in town for an extended period of time I would highly recommend taking the shuttle provided by the resort or "The Link" which is a free service that will take you anywhere in the Winter Park/Fraser area and can be reached at (970) 726-4163 till 11 PM. At least with them you are guaranteed a ride to where you need to go without being left to the Colorado elements at 2 AM in the morning. Thanks to the kind man who picked me up as I had to HITCH HIKE the rest of the way home. No thanks to Valley Taxi. You guys are TERRIBLE! Everyone I have told this story to is completely appalled by your lack of service mind you civil duty of making sure a young lady (willing to pay and tip well) makes it home. K read more

This dude is a joke. He got mad after I asked for a simple estimate on a fair. He didn't want to answer so he kept hanging up and not accepting my calls except to tell me not to antagonize his business. Apparently asking a legitimate business question is more than this business can handle. read more

This taxi service was wonderful. He drove us from Winter Park to Snow Valley Ranch with impeccable timing. Easy to talk to with great knowledge of the area. Would highly recommend! read more

Guy seemed nice at first when called for a ride home after a flat tire, but then I called to change the time of pick-up because I had been advised to stay with my car until the tow truck arrived, he accused me of "blowing him off" and became extremely defensive. We lost connection, and I decided since he was my only option to get home, I decided to leave my car anyway and call him back. He was so incredibly unprofessional, and basically told me off over the phone while I was in tears. I intend to repost any response he makes as an update to this post, since i truly believe he'll blow his top once he knows i've posted this. This is the kind of guy who succumbs to road rage and tries to make it the other guy's fault - so probably shouldn't be driving a cab. I'm glad he didn't drive me home, because I wouldn't want a person like this to know where I live. Scary. Uber drivers, where are you? read more

A couple buddies and me were in town for the night on 4/7/2014 from Laramie, WY. We went downtown to experience the bar scene. We decided to head back to the Winter Park Mountain Lodge Hotel and catch the Taxi. The driver told us he only took cash, and we only had credit cards. We then went back into the bar to try and find someone to take us to the hotel. They then informed us that the taxi would take cards. Great! Perfect! We then tried to call the taxi only to get the voice mail every time. Mind you, we started this at 1:30. The flyer said they ran until TWO-THIRTY. We couldn't find anybody heading that direction in the bar so we had to WALK. This was a THREE mile walk at TWO in the morning. We had also been drinking. I find this to be unacceptable. I would recommend keeping a sober driver or making sure you head back to where you need to go before 11 p.m. if you don't get a hotel or motel downtown. Otherwise you'll be screwed. read more

I was in Fraser for my birthday this year and I called them to be safe and make sure I don't drink and drive, they brought us to the pub and everything was great, we later requested a pick up from the Library (bar) around 1 am, they picked us up and everything was great. However, I left my phone in the van and when I called the next morning they said they hadn't found anything yet, I continued to call periodically within the few weeks and they continued to say they hadn't found anything. Less that three weeks after my birthday I received a phone call from a phone repair man in Winter Park saying that someone from Valley Taxi had sold an iPhone 6 to him because no one had called on it asking for it for over a month, he was able to use my sim card and find that it was mine. To get it back I had to give him the same amount of money that he bought it for AND pay for shipping (I live in Boulder), I also had to buy a new phone because of their lying telling me they didn't have my phone. It was very upsetting and discouraging. I would not recommend them unless you want your things stolen. read more