*Update* Hours after I posted my initial review on Yelp I…read morereceived a text from the business. To whom it may concern aka the creeper that decided to text me: 1. This is creepy 2. This is so incredibly unprofessional I don't know how you have managed to run a business 3. Clearly you knew your behavior was unprofessional and lacking in customer service because you knew exactly who I was and instead of posting your response on Yelp you chose to text me instead...really...look into those customer service classes and don't try to text me again as I have indeed blocked your number. As proof I have posted a screenshot of the text conversation. Included in my text response was a screenshot of another individual that posted on Yelp complaining about speaking to a man that "seriously sounded like I was bothering him." Looks like we spoke to the same person.

Don't do it. Guy seriously thinks rudely interrupting you and demanding info is being polite…read more I never rode in a taxi with him but he came to where I live demanding information on a woman who left her phone behind. I'm sure you're just tryin to return it but you could also be a stalker of hers, dude. He absolutely enjoyed flipping me the bird and calling me a bitch over and over when I did not meet his expectation of "niceness" from a stranger. He was enjoying it so much I had to warn him he was going to hit something two times, seriously question his driving capabilities with that attitude in tow. It was above and beyond the worst I've been treated by any "business" for his receptionist to call me back to curse at me. They really enjoy behaving this way and have no interest in improving. Any business knows word of mouth is the best advertising. Even bad ones know this. I sincerely hope he is reading this now. Also, hope you enjoy the flu that you might have avoided if you didn't stop to slack your jaw.

I want to let folks know they should not use this service…read more Here is our story. In February, we booked a shuttle between Denver and Granby to C Lazy U ranch. The driver picked us up early from the airport which we thought was great, however the ride to the ranch was not pleasant. 1. The driver (Austin) spent most of the drive texting even after we pointed out that he should not be texting while driving. He tried to hide that he was doing this. Texting and driving is illegal and and dangerous. We were on winding mountain roads. The fact that we asked him to stop and he continued is reason for termination. 2. He drove very slowly and behind huge semis for most of the ride. 3. He talked incessantly about non-sense annoying us. For our ride back, he stranded us. We had a 5am pick up from our ranch. We received a reminder the night before stating it was a 5am pick up. He texted at 4am telling us he will be there soon. We responded saying our ride is for 5am pick up, but he didn't respond. He wasn't there at 5 am. We tied calling him but he didn't pick up. He finally texted us back and said we missed the shuttle because we weren't ready at 4am and to call the office. Well it was 5:30am and the office didn't open until 8am. We had a 10:20 flight which is 2.5 hrs from Granby. What the hell? Apparently, in very fine print somewhere it says that there is this 55 min window before your scheduled pick up time when you have to be ready, but it was not communicated in any materials except the fine print. Overall their communication is terrible and their customer service is worse. With this very strange rule (why would I be ready for pick up at 4am if all the reminders say 5am?!?!?) they should be reminding their customers. When we did get in touch with the office they said "too bad we don't refund for missed rides." They wouldn't even consider that they didn't effectively communicate their "rule". I have no problem with clear rules however this "rule" was not clear, they didn't call it out to us, they didn't remind us in any comms, at drop off the driver didn't remind us, and all the confirmation texts and emails said a 5am pick up. Management clearly doesn't care about their customers. DO NOT USE THIS COMPANY.

First class service from Mike and Grand Mountain Rides. I am a Winter Park 28 year local, member of…read morethe Lions club, Chamber and the GCJC. I am telling everyone what a reliable shuttle we have. Mike drove safely, Helped with the luggage and just was a nice polite guy. You guys have a loyal customer. You are The GOAT :-)

A group of 8 of us from Grand Lake planned an outing of wine tasting and dinner. We hired H&L to…read moredrive us back and forth to Winter Park. Both drivers, Howard and Lacey, were so friendly, on time, and the price was extremely reasonable. We would all recommend them for any of your driving needs!!

Hi, I want to give H/L rides the best review ever! You guys are amazing! I'm not good with names so…read moreI am going to refer to the Wife driver--I enjoyed the conversations and laughter with you. I will never forget the hospitality that my friends and I received from you. I am so grateful for you guys. The husband I want to thank you as well. You were funny and your driving reminds me of my driving back at home. You are a true believer in getting the job done. For anyone traveling to the Denver area...please I encourage you to use H/L rides. Especially if you're not comfortable driving in snowy conditions. If I could give them a 100 s I would. Again thank you! I will definitely be using you again on my next venture.

This was such an easy way to get from DEN to WP. Very professional driver, Bruce, and clean van…read more Ride was very smooth and seating was roomy. Thought price was reasonable considering the door to door service and distance. Stress-free from on-line reservation, to pick up location, to drive and drop off

I often ride Home James from the airport , as I have for many years. The drivers are all so nice,…read morebut I would like to give a shout out to Evan. I rode with him in April. He was very nice, polite, and friendly. He gave some history of the area as we drove through the mountains, which was very informative. It was a very pleasant ride to the mountains.

The shuttle is nice if you want to go into town and not have to worry about parking. It goes into…read moreFraser as well. I'm sure during peak season it helps but there weren't many people while we were in Winter Park so we should have just driven ourselves. We called and they did come to pick us up at the hotel since they weren't busy. So we didn't have to walk to a stop. The driver was friendly. Asked us to put our masks on. He also had masks for people who didn't have one. After we were done with our dinner, we walked across the street like we were advised to wait for the ride back. I called to make sure they knew we were at the stop since it was dark. The shuttle drove past us and screeched to a stop some yards away. We ran to get on it. It stopped at the main terminal building so the driver could use the facilities. She wanted to get some beer for the room but he said he didn't know where we could get some but he said we could head over to a particular bar which was open. The driver was impatient and a little short. So we hopped out again but the bar was closed and we ended up having to wait at the main terminal for an hour. We were not happy. We tried to catch the shuttle on the opposite side of the road after waiting a while thinking we would simply ride it into Fraser and back instead of sitting in a lonely terminal. The shuttle came round again and this time the driver was in a better mood. He dropped us off in front of our hotel which was not a scheduled stop but they do that when they're not busy. Which was a nice option. If you visit during the off season like we did I recommend simply driving into town because it's not as busy and there's parking to be found. During peak season this shuttle is a nice option.

The bus routes are completely unreliable and disorganized. The app doesn't work and is never…read moreaccurate. Twice this weekend we have waited over an hour for the Yellow Line to pick us up, both to and from winter park resort. They were supposed to be running every thirty minutes. The line is also very disorganized, people walked up last minute and were able to get on the bus and we were forced to shove our way on after waiting much longer. Once we were on the busses, they were packed to the brim with standing room only. Would not recommend at all.

I've been booking my executive's car service with Joe's for several months now, and we truly…read morecouldn't be happier. While searching for reliable transportation to and from Denver International Airport, I came across Joe's Car Service and decided to give them a try and I'm so glad I did. From start to finish, the service has been exceptional. The booking system is simple and user-friendly, and if I make a mistake, their customer service team resolves it quickly and efficiently. The drivers are consistently on time, professional, and courteous. Since I manage logistics from several states away, it's a huge relief knowing I never have to worry about my executive's transportation. Ride confirmations and receipts are always prompt, and I have complete peace of mind knowing my boss is in great hands. At this point, he's likely met nearly all of the drivers, and he's had a positive experience with every one of them. I'm incredibly grateful to Joe and his team of respectful, competent professionals. I also appreciate supporting a small business rather than a large corporation. It makes the experience feel more personal and dependable. Joe's Car Service has been a huge asset to our travel logistics, and I sincerely thank everyone we've worked with. You truly take the stress out of travel.

Due to reviews I was a little hesitant to book & I should have followed my gut. Charged an extra…read more$30 for briefcase because it had wheels. Driver didn't say a word. Only found out when I got the credit card charge, totally shady. Zero customer service as other reviews mentioned.

Truly one of the most beautiful and relaxing places I have ever been! The entire staff went above…read moreand beyond to give us an amazing experience. Highly recommend eating at Heck's, a snowy horseback ride and a massage at the Spa!

Terrible customer service. They refuse to refund or reschedule a cancer patient who is too ill to…read moretravel this weekend to celebrate his anniversary. Just sad.

Great way to spend time with friends and trying something new! We came here on a Friday for a 2…read morehour tour at 1:30pm. There were 4 in our group and we were paired with a couple other parties for a total of 7 or 8. Our instructor was super friendly and helpful, made sure we were safe and showed us all the best spots/views. It was cold at the top, so be sure to bundle up! 2 hour was the perfect duration for us as we started to feel the cold and tire out/get hungry. It's definitely pricy but if you split the tide with someone, it's totally worth the experience! @azfitfoodfun

We have rented with Grand Adventures winter (snowmobiles) & summer (ATVs). Always great service and…read morehelpful staff. Highly recommend.

We used MTN Shuttle to and from the Denver Airport to our AirBnB in Keystone. We had fantastic,…read morefriendly, on-time service both directions. They were the most affordable shuttle option we could find and will use them again during our next trip to Colorado.

Excellent service in Denver , Colorado. We was at Winter…read morepark and there is no Uber or Lift. MTN when to pick up us at the Park to drive us to the airport. 100% recommended!

A terrific experience working with Damien to take our group from downtown Denver to Redrocks on a…read moreSunday evening for a show. He provided excellent, friendly service in a clean, modern vehicle. We got to play our own music and he had ice and water ready for us. He communicated clearly about his rates, the service, the timing, the logistics. Really just flawless. Thank you!

We'd give everything about this experience a 100/10 if we could! Damian is so great to work with…read more He was communicative, prompt and the homecoming group absolutely loved him - said he was so nice and chatted with them. The kids loved the party bus itself too - it's wrap-around seating so they could all see each other, and they had a blast playing their music. Highly recommend!