I would like to express my sincere gratitude to Saundra , an admissions caseworker, for the compassion and dedication she showed my family during an incredibly difficult time. Although we ultimately did not place our loved one at her facility, Saundra went above and beyond to help us navigate a challenging situation. She took the time to listen and guide us toward other options insurance related to find other solutions to help our family . What stood out most was her genuine concern for the well-being of my family member. In a system that can often feel overwhelming, Saundra treated us with kindness, patience, and respect. It was clear that she truly cares about the individuals and families she serves, not just the placement process. She is a true advocate for patients and a wonderful example of what compassionate healthcare support should look like. Thank you, Saundra, for making a difference when we needed it most. read more

Superb Care and Quality, the Nurses and staff are friendly and caring. The therapies provided support rehabilitation and help with moral support. Staff is on top of patients and their Families needs. Would recommend this rehab facility to anyone looking for a quality of care. The nurses and staff go above and beyond to facilitate the process of healing as a whole. read more

My mother is a patient at this location. Every time I go visit her, she is in good spirits. When before she would always be depressed and unruly. I asked her what changed, and she mentioned a CNA named Mimi. She mentioned how caring and understanding she is. Shows great patience and willingness to help her. This facility has become a beacon of hope for my mother. read more

This complaint is in regard to the way certain staff treats employees. I've been there on numerous occasions and there is one person in particular, I believe her name is Zuly. She and other colleagues stand around and gossip amongst one another, other times she is talking with an attitude or rude tone when redirecting Housekeeping. I see the look on their face after the confrontation is over. Sometimes she'll make them clean the rooms and other areas over and over even though it's been done to the point it's considered hazing. It's sad to witness and it's creating a hostile working environment, unprofessional conduct and disruptive behavior. This is a place of healing and hope. The last thing we need is for our loved ones to be around this type of conflict. The Administrator needs to step in and actually make the change. If not I will report the recordings I have and send them over to the board of Nursing. read more

Valley View Post Acute is in my opinion and my grandmothers favorite Skilled Nursing Home. I recommend this place to anyone who needs short term and long term care for their loved ones. My grandmother has been here 2 times and we still do not hesitate to bring her back. Staff is very polite, nursing care is great, physical therapy is amazing she was able to recover fast from her fall recovery, and she was able to regain her mobility. Medications are always given on time, food is prepared according to her diet needs. Director of Nursing is very knowledgeable with many years of experience, Administrator is very involved with patients and family members, constantly doing room walk-ins and making sure we have everything we need. We get greeted with care and they treat our loved ones with care, most importantly, and there has never been any problems with my grandmother. I highly recommend this place, if you need information call and ask for Carol from Marketing Dept. A+++ read more

Valley View Post Acute - Nurses station is very nice and clean, they always have a nurse available. - Skilled Nursing Near Me - El Monte, California

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Dear Valley View Post Acute staff! My mother-in-law, Ping Zhen Lin, stayed in room #19B of your facility for over three months (December 23, 2025 to April 4, 2026). During that time, your staff, including the facility's top management, was a highly trained and excellent team. Having visited many nursing homes and rehabilitation facilities in Los Angeles County, I have never encountered staff as kind as yours who always care for residents with a smile and warmth. The staff are consistently patient and responsible, from the rehabilitation room staff to every nurse, medication delivery person, diaper changer, room cleaner, and kitchen staff. Everyone I met was dedicated, kind, and compassionate. All your staff are exceptionally patient and loving, every day... At lunchtime and in the afternoon, in the dining hall where a group of elderly people gather to eat, I often witnessed touching acts of kindness. For those who were unable to care for themselves, your staff frequently helped them eat one by one, personally feeding them. Sometimes, when those being cared for were uncooperative, your staff always smiled and patiently helped them finish their meals. My mother-in-law has limited mobility; for the past three months, she has been eating, drinking, and using the toilet in bed. Your staff have been extremely attentive and patient in serving her. Because my mother-in-law is 93 years old and cannot chew food, the kitchen prepares her food daily using a blender. Additionally, a white lady named Viola Carreon in the dining hall's activity room knows that my mother-in-law wants coffee, and she brings it to her bedside every day. A tall, thin facility manager also frequently visits her room to check on her. In short, I have witnessed countless acts of kindness at your facility over these past few months. I want to give you a big thumbs up! read more

My dad was treated here for approximately 3 months. During his stay here he never complained about anything because this facility is fully staffed with the upmost caring, attentive, informative, and humble professionals who are extremely team/family oriented giving loved ones peace of mind. I want to thank every single one of you from the bottom of my heart for your warm hearted care of your patients, going above and beyond your call of duty day after day after day. I highly recommend Valley View Post Acute to all families who may be struggling or simply need help with their loved ones. Thank you all again for helping my father recover and keeping the light at the end of the tunnel brightly lit for EVERYONE~~~ GOD BLESS! read more

Care here was unsurpassed, as well as the staff. I was a former resident for over a year just recently. I saw first hand just how well other the other residents were treated apart from myself and it was first rate. I would give a "thumbs up" approval of this place. Your loved ones would definitely be well cared for. Specialized care needs were also well met. My hats off to the staff. read more

Valley View Post Acute - My cat Chata who I am reunited with along with my friends and family. - Skilled Nursing Near Me - El Monte, California

My grandma has been here for 3 months. At first I was a bit skeptical but I'm now impressed. Carol has been a great help to ensure we are informed on what my grandma has qualified for in terms of the duration of her stay. She is a great member of the staff that's really gone above and beyond as we prepare to transition my grandma out of this recovery facility. One star marked down because certain staff members have disregarded my family's concerns. I don't enjoy being a "Karen" but having made several complaints to the facility's director those staff members have been removed from my grandma's care. read more

Human resources employee named Ms. Malice Zuleyma Perez. She was supposed to be the guardian of fairness and kindness, ensuring that everyone was treated with respect and dignity. But unfortunately, Ms. Malice had a different approach. She believes she is the ruler of the realm, and she wielded her power with an iron fist, often discriminating against employees and bending the rules for her own benefit. The staff and administrators at valley view knew that her actions were unfair. She would sometimes deny breaks to workers she didn't like, denied sick pay dismiss qualified staff without cause, and even ignore laws meant to protect employees. How could someone abuse their position in a place dedicated to caring for the elderly? I can't believe people that violate labor laws are allowed to keep working in these homes. This workplace harassment should not be happening. read more

I can't say enough good things about this facility. We brought my mom in for rehab when she fell at home and it was the best decision. & let me say this, my mom can be a frustrating woman but I'm so thankful to the entire staff for being so patient. Now, the facility was gorgeous and so well kept. Every room was spotless and it smelled great. We visited a few facilities prior to picking Valley View and let me just say, this was the best in the area. My concerns were all resolved quickly and with care, I could really rely on the team there and that made the biggest impact. My mom was in good hands from the beginning to the end. read more

Valley view is setting the example for all nursing homes! My father had a very complex case, and I put my trust in the team here and it was the best decision I ever made. Thank you for all your dedication and hard work. You guys are truly angels! read more

My father stayed here a little over three months and I have to say the staff was extremely helpful. Social services to the RN supervisor. Anytime I had a concern they helped me and gave me the resources I needed. I would definitely recommend Valley View Post Acute. My dad recovered thanks to the PT staff, being patient with him and showing him how to ambulate with his Walker safely around our home. read more

I would recommend Valley View Post Acute to persons in need of nursing because (1) my mom is happy for services here, (2) staff is friendly,(3) facility is clean, (4) CNAs check on patients regularly, and (5) activity room has a nice view & clean. read more

Amazing staff! All the nurses have been amazing! I was a patient there and absolutely nothing bad to say! I recommended this place!

The doctor here discharged me without my just filled pain medication, narco, and had the nursing home destroy it!!!! Now my new doctor and pharmacy can't fill my new prescription until the ninth of August and today is the first!!!! Plus I was promised a Walker with a seat on it and what they gave me didn't have a seat so I had to leave it behind cause I can't walk very far without needing to sit down!!!! I also heard a whole lot of screaming patients while I was there!!!!! And I meet quite a few depressed patients!!!!! If you love your family members don't send them here!!!!! read more

Valley View Post Acute - Skilled Nursing Near Me - El Monte, California

My mom was sent here from the hospital for therapy, the therapist worked with her to get her walking safely. We are happy to say she has been home. The staff there showed compassion and were very nice. I really recommend this facility for your loved one. Special thanks to the nurses! read more

My 2 month stay at Valley View was life saving! The nurses and staff went above and beyond with my care. No other place compared to their generosity and compassion. I had been at a hospital prior and they had given up on me and were going to send me home without having the ability to walk. I was fortunate enough to find Valley View Post Acute. I entered in a state of delirium and left feeling strong, alert, and loved. If you're looking for a place with the utmost care, come here. With Love, Emily read more

Visited the facility and was impressed that the facility is clean and staff is attentive to patients needs. The rooms are big and decor suits the facility. Would highly recommended the facility. read more

this place is the most disgusting, unprofessional, uncaring place. all the pictures on the website are so fraud. there is mold in the restrooms & stains all over the walls, holes in the walls, all the of the paint on the walls is shot out. horrible. so dirty & unsanitary. THIS IS THE WORST PLACE EVER! DON'T LET THE PICTURES FOOL U read more

My mom resided at this facility for a short span. During her stay, the facility always had Covid outbreaks. You had to be tested at the door and wait 15 min for the results but the staff constantly walks in/out and doesn't submit to testing. Obviously, they are the ones keeping the virus alive. The facility always smells like urine and it's not very clean. They need more janitorial staff. Also, if your relative can't feed themselves, they are laying there until the staff can get to them and usually the food is cold by then. If there's a delay then they should at least keep the food warm in the kitchen. Even an elderly disabled person doesn't want cold food. Lastly, while my mom was there, she was never seen by a doctor. She became very incoherent and weak due to no physical therapy as promised. She spent 8-9 days in UCI immediately afterwards before passing away. Stay away from this place. Find a more staffed and caring facility but good luck. They seem to all be the same unless you have millions of dollars. read more

Never have I ever taken the time to write a review for any place or anyone, but this facility most definitely deserves it. My grandpa was recently admitted to this facility due to a stroke and we did not think we were ever going to bring him home. Grandpa is currently sitting next to me on the couch watching me write this, his emotional and physical state was restored you would never think this man suffered from a stroke. Yes we thank the rehab team but my standing ovation goes to the nursing staff primarily the director of nursing Jose Mancilla. He was able to my family 24/7 he was there proving emotional and educational support. If there was anything my mother or I did not comprehend he would take his time to explain it to us even if we were calling him after hours on his personal phone. Gin the administrator is one not only one good looking man but a kind hearted patient centered human being. I loved loved this place and I will always recommend them. read more

My dad was admitted there a month ago from USC Keck coz he had a stroke. They have the best nursing care and Physical therapy. Im very happy on how my dad recover from his stroke and i will highly recommend them for your love ones... read more

My grandfather came to this facility for rehab after he fell at home. The rehab and nursing staff are amazing. They answered all of my questions, and I got to FaceTime him almost everyday. Even with this pandemic going on, we still managed to see my grandfather. Luckily his bed was next to the window so we were able to go visit him at his bed side, just needed to call the nurses to let them know we were there so they could open his window. read more