My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.

Skilled Nursing Facility. The PT was amazing! The nursing staff was very helpful especially Kathy!…read moreWhen I needed some equipment for my patient she directed me right to it !

I have tried three times getting my father into this facility, the fourth time, I succeeded. That…read morewas the best decision that I have ever made. My father has Parkinson disease, and he is over 90 years old. It is very tough to care him even if I had nothing else to do but to take care of him. The care team is fantastic, they are very caring, very supportive, and communicative. I cannot think of other solutions for my dad that would be better. Thank you Alhambra Healthcare Team! You all rock!!!

As a physician I have dealt with many skilled nursing facilities. Monterey Park Convalescent…read moreHospital, in my opinion, is one of the best SNF's I have ever encountered. The care, compassion, and professionalism of all the staff including Nurses, PT, OT, Activities director, CNA's etc. is unparalleled. The staff goes above and beyond their job titles to give each patient tender loving care. If I could give them more than 5 stars I would. Dr. Saundra A Mills MD, FACEP

I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.

This is one of the best facility my husband has been in, he received all of his need care and some…read morenew ones that we were not aware of, the nurses truly wonderful caring patient and believe me my husband is a picky person he had escape Avery facility he has been in but not this one he said that they always check up on him before the nurses change their shifts or when home it made him feel special. I would always be informed of any kind of changes. Thanks to all the staff that work at Arcadia health care nursing home . And the social workers were so helpful and truly do thier job to make sure that all that can be done is done.

First and foremost, if you care about your loved one don't admit them here, please. They overload…read morethe CNAs with 10 patients sometimes more. Think about how your family member will be taken care of well if one CNA is assigned to that many patients. And you're crazy if you think that's okay... how is that even legal?!?! That's neglect. Not only should the patients be taken care of well but the staff! Someone needs to advocate for these CNAs and LVN's. Without them there would be nothing. Most of the management has changed and although it was bad with them, it's even worse now with the new management. Have you seen the inside of those showers? Filthy with mold and no air circulation. Everything is out of order, when it rains it leaks in the building. The residents bathrooms are gross. The employees bathrooms are gross. The food is gross. There is no order. You will not receive the care that your family member deserves.

I'm entrusting both of my parents in the care of Live Oak Rehabilitation. The staffs are friendly…read moreand very supportive. The management is always ready to listen to my concern and suggestion. They make sure my parents receive the best care possible. I commend the open communicate chanel of this facility. It's the deep connection and strengths that transform any challenges into a productive and rewarding experience. It's very important for me to have a peace of mind knowing that my parents are well taken care of. I'm deeply grateful for all Live Oak Rehab is doing for my family.

My husband was admitted to Live Oak Rehab on July 18, 2025, following a right total hip…read morereplacement. Upon our arrival, we were warmly welcomed by Moly. I was initially worried that our insurance might not cover the services, but she reassured me and clearly explained that everything was authorized and covered by our provider. We were extremely satisfied with the care he received. Everyone--from social services staff like Gigi and Ruby, to Armando (RN), the physical therapists Allen, Ritz, Nancy, and the rest of the nursing team--was dedicated and kind. The facility is consistently well-maintained by the custodial staff. I would absolutely recommend Live Oak Rehab to anyone in need of a supportive and welcoming place for recovery."

I come to this facility every day to visit my family member. CNAs, LVNs, RNs have been rude, they…read morehave rolled their eyes when we ask to change our family member. There are only a few staff that are considerate and care. Staff Constantly ignore us and don't listen to orders. There has been more than one occasion that we have arrived and My family member has not been changed. There is no accountability, the morning shift blames the night shift, or the weekend shift. The staff and facility do not provide good care to people recovering there. If your going to work here have a heart and do your job. Provide more education to your staff or hire staff that knows what they are doing

My mom current patient at Heritage Manor Nursing Home for seven weeks. She recommend this health…read morecare, because of the Wound Care Nurse Jennifer who is dedicated by working full-time Monday to Friday helping my mom. Not only dedicated, but also volunteer her free time to check-up on my old wounds and continue caring for it as needed. We're very happy to have Jennifer taking care my mom.

My mom had to be placed here without warning. It has been very difficult for her and us with this…read moretransition. The thing that made it the best was the nurses and Cnas.....especially Sandra V. the social worker. She has gone above and beyond to help my mother with her needs. We could never have survived without her

Our family memeber was sent here from the hospital... we were unsure of what to expect. But we have…read morebeen more than happy with the level of care our loved one is receiving. The staff has been kind and caring. Also their communication with us is 5star. Our questions are always answered with kindness and professionalism. The faculty is clean and well kept. Everyone we have felt with has been helpful and kind.

This place almost killed my love one. There are no doctors on staff. The nurses gaslight you and…read moretell you that everything is fine when your loved one is clearly dying and needs hospitalization, needs to see a doctor. They will not call 911 because every time a facility calls 911, it is documented on their record. Please, I beg you, do not leave your loved one at Broadway. The only reason why my loved one survived, arriving to the hospital finally after a month at Broadway in CRITICAL condition, is because I went around the facility demanding, making a fuss, calling for help. DO NOT SEND YOUR LOVED ONES HERE.

My aunt had a total hip replacement surgery after an unfortunate accident at her work. There was…read morenobody to take care of her at home so I recommended this skilled nursing facility to her since I've had experience with them before. The staff here were amazing and the place is very clean. My aunt was able to complete her physical therapy during her stay here and made a full recovery. I recommend this place to anybody who has a loved one that needs to be in a skilled nursing facility.