Last night was my birthday and my sister lock my keys in my car I waited and waited for someone…read morethat my insurance company to send somebody to unlock my door and someone call this company swiftandsafe these people literally came within 15 minutes!! Thanks Swift and Safe Roadside assistance

Excellent customer service. And extremely fast turn around!! Drove over 30 minutes just to get work…read moredone here. 10/10 recommend.

Great shop with good people that you can trust with your truck. We were in and out quickly without…read moresetting up an appointment. The pricing is reasonable.

I have to say that Carlus was extremely helpful. We had the fuel pump go out on I-10 EB just before…read morethe last exit (Louisiana Av) of Lafayette, LA. AAA towed us to the closest shop at 4 AM. 7:30 Opening time came and went, figured out that Good Friday a lot of businesses are closed. Finally called Aymond Automotive and Carlus answered the phone and explained that he was actually closed and just there until 10 AM waiting on a parts delivery and a customer pickup. He said he could come and check it for us and in 5 minutes he was there with a fuel pressure gage and confirmed our suspicion, fuel pump died. 2001 Chevy Silverado 1500 OEM pump, never changed. He said tow it to the shop if we can get it there before 10. We got there at 9:15. Carlus changed the pump and filter and had us ready to go a little after 10. Shout out for this Marine Corps veteran for helping my family and I to get back on the road again and on our way to Orlando, FL. We got back home Easter morning in time for Easter morning services.

Sometime back in 2021-22 I was smelling fuel vapor after turning my car off. After changing my gas…read morecap on my blue CTS, I was still smelling fuel. Frank's said they couldn't get to it that day(which I learned dealing with Frank's means it wouldn't take long for them to get to my car.) Carlus initially gained my business by telling me he could start on my car right away. Approximately three days passed before he contacted me to tell me the issue and almost another week for him to fix the problem. Carlus then tells me he has other cars and he's working alone. That's understandable but that's not what I was told initially. I made a mental vow to never return. I started dealing with Frank's. When Frank's said they couldn't get to it right away, I gladly told them "that's cool" which resulted with them contacting me within an hour to tell me the issue. Also Frank's has never had my cars longer than two days regardless of the job. I had a neighbor whose Honda Civic wouldn't start even with a jump and a new battery. Frank's was closed so I reluctantly towed it to Aymonds. Again three days go by but this time I didn't find out any information until I decided to walk by. The key needed reprogramming and it was a service Carlus couldn't perform. We had to call Pop A Lock. You'd think he'd let me know the first day. The most egregious event happened recently. With the closing of Frank's and still trying to utilize a shop within walking distance, I reluctantly spoke with Carlus about changing my radiator, transmission, brake, and differential fluid on my silver CTS. When Carlus asked about the engine fluid, I replied"it's not time to change it and I can perform that job myself." I delivered the car early Tuesday 7/14/26. I mentioned I was leaving town and would return Friday 7/17/26. I didn't receive any communication during that time. I arrived at the shop around 9a on 7/17/26 and was told the car wasn't ready because he had to drill out a rusty oil plug for the differential. I then received a phone call twenty minutes later saying the plug came in and now the car is ready. Something about that didn't seem right. I also suspected that no fluid changes had been performed but I couldn't prove it with these closed systems. On the morning of 8/1/26 I drained the engine oil from the oil pan as usual. The oil filter is on top of the motor. I tried unscrewing the oil filter cap and it wouldn't budge. I tried using my body against the breaker bar, an impact wrench and attempted to chisel the cap off but nothing worked. I've had two of these vehicles and changed the engine oil myself in the past six years. I've never tightened that oil filter cap to that point. It's very suspicious that I had an issue with a system that wasn't supposed to be touched in the first place. Bring your car here at your own risk! You can throw that "veteran owned" out the window because Carlus is aware that I'm a veteran also. Not to mention, what I was handed as a receipt says "estimate."

This business went above and beyond what a towing business has to. I was with my son traveling…read morethrough and broke down on the side of the road. Not only were they there very fast they towed my vehicle to their lot. Then realized I forgot to give them my keys so Mr Wayne sent Brock over to the hotel the state troopers took us to to get my keys checked everything out and then towed it to the Nissan place when he discovered it was more than just a simple fix. Wonderful customer service and very polite well mannered workers!! I am forever grateful to them-thanks again Brooke Taylor

Just bought our truck. Thomas was awesome. My husband found the truck online and called about…read moreit. We Were not sure we were going to buy it, but we showed up the truck was out front and so was the salesman. He cheerfully greeted us and called us by name. He was ready! No looking around for a salesperson, no hem hawing around, he did not pass us off to someone else. He went over every detail of the truck--introduced us to the service department---took us to finance, and after purchase he still wasn't done. The last time we purchased a truck the salesman was done once we went to finance. But Thomas took us out to truck and went over all the features ---it was super clean and full of gas. They are very pleasant to work with.

Had my front left window break on my Chrysler this am. Stopped by and they helped me clean it up…read morefor free. Very kind people. Helped me figure out next steps

Friendly, understandable, and very knowledgeable of my situation I had a concern about my vehicle…read more I gave them a call. I took every bit of 10 seconds to give me an answer on what I need for my vehicle.

If I could give them a millions stars I would. I got into a really bad accident that I was…read moreextremely grateful to come out alive. Adrien went above and beyond to make sure I was squared away. My well being was the top priority and this just not what I expected from an towing lot. Most try to juice you from unfortunate situations that leave you with little choices-- this was NOT the case at LA One. His compassion and good heart restored my faith in humanity. They are more than just a towing service they are angels in human form. God bless them over at Norman Mouille's LA One Wrecker Service. The best I've ever experienced.

These guys were great. We got a flat while traveling home over the holidays. We gave them a call…read moreand they came straight away. Fast, efficient service that came through in a pinch.

Figured out the valve stem on one of our trailer tires was bad. Waited over an hour at a place down…read morethe street. Found this place on google. When we got there, they got right with us. Super nice and knowledgeable staff. The price was amazing. We will definitely be back!

I wholeheartedly recommend this business. Very kind and honest business. I recently brought my…read morevehicle in after taking it to Lafayette Mazda dealership for its maintenance checkup like I have done every year since purchasing it in 2013. I was told by Mazda that I had a leak and the cost to fix it would be $1300.00. I took it to La. Automotive and they cleaned where the area so that they were able to see where the leak was coming from, unlike what Mazda was willing to do. Instead Mazda was going to charge for every piece that oil was on. La. Automotive took the time to actually find the where the leak was coming from and I was only charged $565.00 to fix the leak and they did an awesome job at a better price than my own dealership was going to charge me. Very honest place that I will now continue to take our vehicles and I have taken my last trip to Mazda for anything. It's not the first time my husband has caught them saying they replaced things and they didn't. Then offered to change it for free. My daughter has experienced the same thing. I no longer will ever trust the service dept. @ Mazda. I can't thank La. Automotive owners and their mechanics enough for a job well done and most importantly their honesty!!