Great selection and prices. Dave was quite helpful and courteous. A must visit if you want quality…read morefurniture at great prices. An advance warning, there are stairs to maneuver for those who may have mobility limitations. See ya soon, Dave!

Lots of used furniture for reasonable prices. No air conditioning, so don't go on a hot summer…read moreday. One of the owners seemed cranky, might be because of the heat, but I walked away from a piece because of the attitude.

We went in to get the 20% off everything as per their only to find it didn't apply to a "hot deal"…read moreitem for sofa & loveseat. When we did close the deal, the sales rep charged us the higher price (oops her error when I pointed it out..). I arranged for a delivery date by their people and it was delivered defective (center section of long sofa cord wouldn't connect due to damage.) It's been a week, and I've not been able to get a straight answer or date for a tech to even come out and see if its reparable. Back & forth to their claims Dept. & store. Am very disappointed. ​

my furniture was filthy when it was delivered. i never expected this from jhonny janosik after 15…read moreyears of service. now one of my couches is broken in less than 3 years.

I had a very disappointing experience at Bob's Discount Furniture in Dover, DE…read more I work long hours, so most of my free time to shop is in the evening. The store advertises hours of 10:00 AM to 9:00 PM, so I planned my visit accordingly. I arrived on Monday, July 6, 2026, around 8:15 PM. After about 10 minutes of looking around, a salesman greeted us. He was polite at first, but he was trying to assist us while also helping another customer. It was obvious multi tasking is not for him , and we never really received the attention needed for such a large purchase. Around 8:40 PM, the music was turned off. I was by the coffee and cookie station getting my child a cookie when a woman I assumed was the manager (dark hair in a bun) began putting away the coffee and refreshments. Loud enough for customers to hear, she told the salesman, "Yep, it's time to go home. Time to close up." The problem was that the store didn't close for another 20 minutes. Whether there were 20 minutes left or only 5, that's not how customers should be made to feel. The message was clear: they were more interested in getting everyone out the door than helping customers. Shopping for furniture is a major purchase that takes time, and once we felt rushed, we had no desire to continue. I completely understand that employees want to go home after a long shift, but if your posted hours say you're open until 9:00 PM, customers should receive the same level of service until 9:00 PM--not feel like an inconvenience because they came in during business hours. That interaction made me question what kind of customer service I'd receive after the sale if there were ever a problem. If customers are treated like an inconvenience before they've even made a purchase, it's hard to have confidence in the company afterward. We decided to leave without buying anything. The next morning we went to Ashley Furniture in the neighboring shopping center, where we were welcomed, never felt rushed, and ended up purchasing our living room furniture there instead. Unfortunately, Bob's Discount Furniture lost a sale because customer service ended before the store's posted business hours did.

Bill M at Bobs Furniture. Dover Delaware. Bill M is a great man and an outstanding service expert…read moreat Bob's Furniture. He shows up every day with a positive attitude, ready to help anyone who walks through the door. Whether it's fixing a tricky issue, answering questions, or making customers feel confident in their purchase, Bill handles it all with professionalism and genuine care. His dedication, patience, and reliability set him apart. Bill doesn't just do his job -- he elevates the entire experience, making Bob's Furniture a better place.

This is my update after getting my Serta queen size Mattress. I must admit the mattress feels…read morebetter than what I have replaced. But as stated in my earlier review, I don't think customers should have to wait for over two weeks to get merchandise (especially something really needed, like a mattress) With all the Ashleys nationwide there should be a local warehouse that they can get merchandise from, maybe could cut down on waits?? I have decided that I will not buy from any place else with such a long wait time. So, I really hope this review helps. Patricia L

The service here was terriffic. The staff was knowledgeable and ready to go. Every one was very…read morenice and didn't try to push us into something we didn't want. We went in with a plan of what we wanted, and it was met, very easy. Mrs. Dorthy (I've bought stuff from her previously. She is the GM) and then Mrs. Candice were amazing and so very helpful. Highly recommend to go and chat up those two lovely ladies.

Had an issue at first, Janelle was very empathetic and helped me through it. Love their furniture…read morebut loved her customer service even more!!!

I am extremely disappointed with my experience with this furniture company. I purchased a bedroom…read moreset, and unfortunately, there was a strong, foul odor coming from the furniture at the time of delivery. I have now had the bedroom set for over two months, and the foul odor is still present. This is extremely frustrating and unacceptable, especially considering the amount of money I spent on the set. I expected to receive furniture that was clean, safe, and in acceptable condition--not furniture that continues to have a persistent unpleasant smell weeks and months after delivery. What has made this experience even worse is the company's customer service. I have contacted them multiple times to report the issue and try to get it resolved, but instead of receiving a clear solution, I have been given the runaround. I have had to repeatedly reach out regarding the same problem, and I still do not feel that my concern has been taken seriously. At this point, I am extremely frustrated. I should not have to continue contacting a company for months about an issue that was present from the day the furniture was delivered. I paid for a bedroom set that I should be able to enjoy without having to deal with a persistent foul odor. I would not recommend purchasing furniture from this company based on my experience. The quality of the product and, more importantly, the lack of meaningful customer service after the sale have been very disappointing. I hope the company takes this review seriously and does a better job of addressing customer concerns instead of making customers repeatedly chase them for a resolution.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

I can't recommend them enough. We bought a beautiful coastal inspired slipcovered sectional off…read morethe floor. They had the best quality furnishings in the area and the prices were inline with workmanship. Pat our sales person was friendly and helpful. We had it delivered in one week!!! Ask what is available off the floor......

The workmanship behind my new dining room table is so stunning that it has lit up my home and makes…read morea statement the second you walk in the door and see this beautiful work of art in my house. I could not be happier with this magnificent well-made table, it makes me so happy that I am so delighted that I picked this company to work with. They are so easy to deal with, and have such an extraordinary selection of ideas for your project that you will return for more. Thank you Charlie, Mary and Marty! It is my favorite piece of furniture in my home!

Unreal. Do NOT work with these people for your hard wood floor. I left a what they claim to be a…read morenon-refundable deposit on 3/25 and have no date for install as of today a month later. They have nice furniture so stick to that. After not getting anywhere with Alex been working with Marty the owner who won't let me get a word in edgewise is telling me it's on me for why things aren't moving along and has been extremely difficult communicating with.

We like this store but the aisle get kinda tight, you never know what bargains you'll find here. It…read morelooks kind of run down inside but all in all its good stuff cheap.

A variety of selections that constantly changed always surprised to see what's out thereread more

Customer Service very poor with this outfit.. Purchased a recliner from them and was told that…read moredelivery would be on Monday 7/10/23... Called about noon time to try to get some timing for delivery and was told that delivery would be between 4 & 5 pm.. Sat waiting all day long and recliner was never delivered and never received a call from Customer Service that chair would not be delivered...

Salespersons are very friendly and helpful. I was able to pick out a recliner for my father in law…read morewith no problems at al. It was delivered promptly and the men who delivered it went above and beyond. Highly recommend this place!

I spent a large amount of money on furnishings my new home. The dining room set was shabby. Cheap…read morematerial for the chair's. Every one of them the seats, and backrests are Peeling. I was told,it was from "Normal Wear and Tear". It was only used for holidays dinner,and or large family dinner. I paid extra for the insurance. Furniture is less than 3 yrs old. I'm a senior citizen, and can't afford to go buy new chairs. They do not stand up to their promises. Hope this helps with your buying from here

Scotia, Brandon & Rana were the upmost professionals and helped me and my wife when we moved to…read moreDelaware and needed furniture last minute! They walked the showroom floor with us several times over and made great use of our time and budget. Lifesavers!