Great selection and prices. Dave was quite helpful and courteous. A must visit if you want quality…read morefurniture at great prices. An advance warning, there are stairs to maneuver for those who may have mobility limitations. See ya soon, Dave!

Lots of used furniture for reasonable prices. No air conditioning, so don't go on a hot summer…read moreday. One of the owners seemed cranky, might be because of the heat, but I walked away from a piece because of the attitude.

Their tag line, "A stylish blend of old and new" is the perfect description for this delightful…read morestore. Some antiques, new decor, jewelry, handcrafted and more. Delightful store.

If you like buying fun, decorative items for your home, whether for the holidays or in general,…read morethis place is for you! Every time I go to Delaware, I try and make sure I visit this store. My credit card company must love me when I go! There are just so many different things to look at and the ladies who work there are very friendly and helpful.

This was the worst experience I've had at Urban Furniture Outlet. I came in just to look around…read morewhile having my drink with me. I understand there may be a no food or drink policy, and as an adult, I would have respected that and not touched any furniture. But instead of handling it politely, I felt like I was basically thrown out. The way it was addressed was rude, unprofessional, and very unwelcoming. You just lost a customer who was fully willing to buy a couch, and after this experience, I definitely won't be spending my money here.

I bought furniture from these people twice! I urge people to please not go and purchase furniture…read morefrom them. My first purchase I bought a bunk bed. the top bunk mattress fell through. A year or so later I purchased a two piece living room set. Within the first two months the springs on both pieces of furn broke. I fixed the one on the couch and it broke even more . All the way across the stretch of the whole couch. the springs kept breaking and dropping the couch damn near to the floor. I have never bought furniture that broke or malfunction within that short period of time. they are trash! don't buy from them!

We like this store but the aisle get kinda tight, you never know what bargains you'll find here. It…read morelooks kind of run down inside but all in all its good stuff cheap.

A variety of selections that constantly changed always surprised to see what's out thereread more

I have used this store a few times and have been satisfied up until now. Came in to purchase a…read moredresser and wanted it the same day. Unfortunately they did not have it and needed to be ordered. The sales man offered me a dresser that looked nothing like what a wanted and it was $100 more. He also seemed like he wanted to get me out of the store as soon as possible. Reluctantly I ordered the dresser which was going to take 3-6 weeks. I put down a deposit, but was able to find it somewhere else with sooner availability. I called Furniture and More for a refund on my deposit only to be told I could only have a store credit. I had no choice at this point but to wait for the furniture and pay for the rest of the product. I received a phone call later that week stating I could have my dresser delivered sooner than planned. The delivery was scheduled for that Saturday. On Saturday the wrong dresser was brought to my home. Needless to say $400 I was not happy. I called the store and they told me this is what I ordered. This is not what I ordered. This is what the salesman tried to sell to me and I did not want. I was told I would be issued a refund which is not even pending into my account. I called and the women who supposedly issued the refund was condescending and very rude. She asked if I have ever been issued a refund and I said she. She said "I don't doubt it". I will NEVER use the this store. You get what you pay for and that's poor customer service. Unfortunately the rudest person in the store is the district manager. Sorry my purchase wasn't substantial enough to warrant a better outcome.

From the owner: Since we opened our first store in 1999, we have grown so much. We now boast over 100,000 square…read morefeet of furniture showroom space in 5 different locations, including two locations of our new sister store It's My Style Home Furnishings. Besides our extensive showroom space, we also have 65,000 square feet of warehouse space, which helps to ensure high furniture stock counts, fast delivery, and big savings for all our customers. Our growth and success can be attributed to three major things--our large and on trend selection of furniture and accessories; our wonderful customer service before, during, and after your purchase; and our great prices. As you can see, when you shop our store, you shop the best prices in town! We offer four great home furniture store locations and one outlet location to serve you. We have locations in Rehoboth Beach, Fenwick Island, and North Dover, DE, as well as Chester, MD. Our home furniture outlet store, Furniture & More Outlet, is located in South Dover,

Excellent deal for an awesome mattress! Be sure to get your perfect mattress matched to your…read moreneeds. Alicia is an outstanding salesperson that got us a great deal!! We needed a smaller size box spring and the store was so accommodating. In addition they called twice the day of delivery. The delivery man knew I was a school administrator and made sure to call me again to make sure I was home. I will NEVER buy a mattress anywhere else.

Horrible horrible customer service. Woman who claimed to be manager had no idea what mattress…read moreselections were available. FYI "there are 2 sided mattresses" and stay far away from this location. The store in Dover is much better, limited selection but excellent customer service.

Customer Service very poor with this outfit.. Purchased a recliner from them and was told that…read moredelivery would be on Monday 7/10/23... Called about noon time to try to get some timing for delivery and was told that delivery would be between 4 & 5 pm.. Sat waiting all day long and recliner was never delivered and never received a call from Customer Service that chair would not be delivered...

Salespersons are very friendly and helpful. I was able to pick out a recliner for my father in law…read morewith no problems at al. It was delivered promptly and the men who delivered it went above and beyond. Highly recommend this place!