Alterations were done well but had missing buttons and clips after it came back from dry cleaners…read moreand had to buy another outfit for the wedding

I went to Xpress Dry Cleaners and Alterations to have several garments (1 pair of shorts, 2 pairs…read moreof capri pants) altered. One of the seamstresses, initially altered the three garments and did a good job on the shorts and 1 capri pant, but the other capri was a little too tight. I went back in to have the capri pant redone and spoke to another seamstress. I showed her what needed to be redone and how I wanted them. She was pushy and dismissive. I had to go back twice to pick them up because she didn't have them ready even after promising they would be done in a day. I tried them on and they were even tighter than the first time I had them done. So, I asked for my money back from the alteration, which I did receive, but when I got the pants home, I realized that she had put a hole in the side seam when she was removing the seam to work on them because she used a razor blade instead of a seam ripper which is the proper tool. So, she had to make the side seam bigger than was measured in order to hide the hole. Now I have a pair of capri pants that I can't wear unless I can get another seamstress to correctly alter the garment and somehow repair the hole. DO NOT go to this shop for alterations, there are plenty of other places who will do a better job. Their work is sloppy and while some of the people in the shop are nice, the seamstress I dealt with isn't. I had to give it one star. If I could have given a zero, I would have.

Reasonable prices. Pick up and return delivery on time. Very easy to use their sevices.read more

These folks closed the doors. No signage, no explanation or notice that they moved or went out of…read morebusiness. Just an empty building. I tried a search for another dry cleaners in Sun City Center to dry clean and fix a loose hem on a pair of pants. I was quoted $14. to fix the hem plus cleaning. Eventually found Sage Cleaners in Apollo Beach that I will now use for my cleaning.

Look at the Google Reviews. They are horrible! Do not take anything expensive there…read more My former post..."I just moved to Sarasota a few months ago. I've used them several times now. I thought the prices and turnaround times were good. A few weeks ago, I dropped off a $128 Brooks Brothers shirt to have cleaned. I noticed when I got home that when the receipt was stapled to the plastic cover, the two staples were stapled into the shoulder of the shirt. It took over two weeks to catch the owner in the store and 4 separate visits. When I would not take a $40 credit, and wanted the value of the almost new shirt, which was $128, they gave me $120 and told me they didn't want my business anymore. I never raised my voice or acted upset in any way. The owner was very arrogant and told me that the 4 holes in the shoulder were not noticeable and other customers would accept a $40 credit. Based on how he treated a customer that tried to be understanding with no confrontation, I would highly Not recommend this place. If you use them, pray nothing happens where they have to graciously take responsibility, because you won't get that. At least don't leave them with anything expensive because if they damage it, they will only offer 1/5 of what it is worth or give you more but then tell you they don't want your business anymore. It would be easier to just go somewhere else. There are plenty of cleaners in the area. Update: 9/17/23 I called the manager several times after the request was made to do so. I left messages with the person that answered the phone and no response. They talk a good talk, but it's the same response as before. Don't use them!"

Value Cleaners have made full restitution for my lost Tommy Bahama silk shirt.read more