My mother got her hearing aid here almost 2 years ago. I noticed that she hasn't been hearing as…read morewell lately so I made an appt for her to get her hearing retested. They took her hearing aid to look it over and found that the wire was damaged. Luckily it was still under warranty so there was no charge to fix it. Since we were there, they went ahead and gave my mother a hearing test. Everything was good and we were told that she doesn't have to go back for another 2 years or unless she's having trouble again. When we walked up, they opened the door for us so we didn't have to touch the door and also opened the door to let us out. Their chairs are spaced out in their lobby and they have a cup full of sanitized pens on the counter that you can use to fill out their forms. There are also tissues and hand sanitizer on their counter. They've thought of everything to keep you safe!

My husband was resistant to even try a hearing aid. He didn't think he even needed one which made…read moremy life difficult. When he agreed to finally have a test at HearUsa, he realized he needed to address his hearing loss. Kevin was incredibly informative and very experienced. My husband felt he was in great hands. I recommend them highly

Extremely professional. My is 96. Patience is a requirement; audiologist has never rushed tests or…read morediscussions with the patient. Everyone at this office assures the patient's needs are met. Front desk makes every effort to accommodate special requirements and appointments. I highly recommend! Exceeded expectations.

I found the audiologist, Stephanie Laforge, to be exceptionally through. She's well versed on all…read moreof the products available and her professional experience will help guide you to the right choice of hearing appliances. Stephanie is all about you and improving your hearing. See sets up expectations so there are no surprises. I've been suffering from hearing loss for a couple of decades needlessly. Had I known what an easy experience going thru the process of getting fitted for and buying hearing appliances was, I would have done it years ago. I can hear again!

Thank you Dr. Nuffer, greatly appreciate the accessibility on being able to schedule an online…read moreappointment on the Ascent website. They followed up with a call and text the next day which I wasn't sure if they would be open on MLK Day (holiday) and glad to have found a great ear wax removal services with a micro suction machine. I tried looking. Around my area and wasn't sure if the search results were only for hearing aids but yes this location has a patient, kind, and communicative audiologist to let you know with visuals and examples on what the situation may be in your ear. I had these great before and after images of my left and right ear along with a huge major piece of wax that was well lodged and impacted into the back 1/3 section of my ear deeper into my canal. Thanks again for clearing up my ears, now the only downside is that I can't lie to my wife and tell her I count hear calling me or telling me something as I used to since I can now hear pins drop.

I have been a patient of Dr Roach for over 2 years and the level of customer service,…read moreprofessionalism and use of technology is outstanding. I purchase Genesis Ai hearing aids and they have been a game changer in my hearing ability, clarity, confidence and comfort compared to other top brands I have purchased over the last 25 years. I had a follow up appointment for a hearing test and Dr Roach updated the program immediately. He is an absolute gentleman, accommodating and on top of technology.

August 14th 2012 I've been going to the Atlantic hearing aid center for probably 10 years. Long…read morebefore I even heard of yelp.com. I can't believe nobody has wrote a review. Marie and her father run the hearing center. Dad keeps up the books and welcomes the hard of hearing by scheduling appointment either by phone or at the front desk. I've had simple repairs done at the Atlantic center. Saves time. And much cheeper then sending to Starky Marie, just got married in July congrats to her and the husband Wishing then the best. Anyway. I've always been able to get right in with an appointment. Marie has made several adjustment to my hearing aids It doe take a while to get them right. It always a pleasure to visit the Atlantic hearing center. As long as I'm living in Florida and they are in business I'll keep coming back to them. Give them a try you might hear what your missing out on.

A real unassuming find ! Medical offices that treat people for a variety of issues do many similar…read moretests & exams . What makes one stand out is THE STAFF ! Front Desk was manned by a very pleasant, humorous gentleman & MARIA she's the auditory specialist . Maria has a winning personality that puts you at ease . She explains everything and is in no rush with the patient, which is so rare today. She is honest about assessment & insurance options, which is also rare ! I'm so happy I was referred to them. Thank You .

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

so tired of doctors that treat them selves like their time is some golden moment but our time is…read morecompletely expendable at their whim. Scheduled the appointment over a week ago. Was supposed to receive an email confirmation but I never got one. They called me the day before the appointment to confirm. I showed up for my appointment and after waiting almost half an hour with no likelihood of the doctor being done anytime soon decided my time is just as valuable as her time. And left..

Change of personnel has resulted in less availability and less accommodating customer service…read more It's great to be professional but what happened to the customer comes first philosophy? I will continue to go hear as I purchased my hearing aids here 4 years ago but when they wear out I will seek a new provider.​

Dr Lewis was wonderful, professional and cared. He saw us twice on short notice. We highly…read morerecommend him!

Completely unprofessional and condescending audiologist. Upon entering the room at my appointment…read moretime, I asked her what brands of hearing aids she worked with. Her reply was "I don't know". A bit puzzled I stated there was no sense in wasting time going through the hearing testing process again if she didn't know what hearing aid manufacturers she dealt with. She then said "depends on your hearing loss". I told her exactly what my hearing loss was. (Had a copy of my hearing test that was only 53 days old) Again I asked which hearing aid companies she worked with because I had no interest in Starkey (displayed in their lobby), Beltone, or Widex. (after wearing hearing aids for 48 years I think I know enough to recognize the manufacturers whose sound processors I do not like). Her response was "I can't tell you". I asked do you work with Oticon, she just shrugged. It was very apparent that she was either incompetent or trying to hide information so I turned around and left. Really strange and rude behavior from someone being asked simple questions. This was the 2900 Cypress Creek location. Would not recommend.

They NEVER answer the phone! The " receptionist is away fro her desk"…read moreI tried ovr several days. what's the point? Close shop time