Stayed at the Hampton Inn Liberty Kansas City and overall had a solid experience. The room was very…read moreclean and well maintained, which is always one of the biggest things I look for in a hotel. Breakfast was good for what it was, with plenty of options to get the day started. I also really appreciated the digital key feature. Super convenient and made coming and going much easier. The bed was just okay. Not terrible, but not especially comfortable either. The biggest issue during the stay was with the after hours exterior doors, which seemed to have some problems and made getting back in a bit frustrating late at night. Overall though, it was a good stay and I'd definitely consider staying here again.

A lovely man made us reservations over the phone and when we arrived later that night, joked with…read moreme about how long it took for us to arrive. I liked him. Check in was dad, room was clean, beds were nice, we had an amazing nights sleep and were on our way. Nice work, Hampton Inn!

The free coffee was especially good! The breakfast buffet had a sandwich with cage free eggs, a…read morewaffle bar, lots of carb choices, bacon, omelets, a little station with nuts, raisins, craisins, strawberry compote, cinnamon to put on yogurt and oatmeal, apples, bananas, oranges, and like I mentioned very good coffee. Front desk people were super friendly. Room clean, nice sheets and beds. Quiet room. Everything we needed for a great night sleep.

The rooms were nice and looked clean and comfortable…read more Staff were friendly and tried to accommodate anything I could want. I would stay there again.

I'm on the road 200+ days a year and nearly all at Hilton properties…read more Like this place a lot-usual size suites but well maintained. Ashwin at the front desk is great and helpful. Breakfast could be a little more varied (I'm staying for two weeks so a lot of repeats for me--maybe not for 2-3 night guests). Comfortable lobby and easy parking. A little advice for the reasonable adults on the thread: Don't be a little b**** like Sol. She's obvi butthurt. This is very worth the price and the stay was quite enjoyable.

This was a nightmare, first of all I wasn't staying here by choice. It was what my insurance…read morecompany had given us after our house burned down, but if you want to have your privacy, violated with sneaky gossipy staff, and be lied to by the management this is the place you should go to. when I walked in the very first day a man who was very slow at his job I might say he was very flustered all the time about all the things he had to do . he made me sit down and wait when Nobody was in the lobby so he can get ready for us to come in. He pulled out of paper for a pet deposit. We had to bring our animals because of the house fire. it should be called a pet fee because later on when I try to get my deposit back they said it was nonrefundable so their deposit isn't a deposit. It's a fee just so you know, but we've been there for about a month and some of our towels got stained. our dog had an accident and we rather just leave it there on the floor. We picked it up with the towel. instead of calling us and talking to us about it. The staff called our insurance company behind our back and told them about it. We found out through insurance that they had a problem with it that they needed to inspect our room immediately the very next day. When I was at the desk talking to then about it. They started to say per policy that they could look at the room once a week or "clean" the room once a week, I should say. I asked them to provide me with these policies many times they could not produce them. I came downstairs to talk to the young woman manager "April Abutin"later she then said that it was a mandatory cleaning every two days and then changed it to every day and then by the end of the conversation it was every week again , like at the beginning. they also put these little papers on the door saying they have to come into the rooms to do mandatory maintenance, blah blah blah they have to get on the phone and hit some numbers. well just so you know that's all lies. They do that just so they can nose in your room. This place sucks they lie to you, then gossip about you. I did not feel welcome there. It was terrible. it should be more like Prison 2 thats pet tolerant, not pet friendly so watch out for the April, girl who brings her kid into work every day because she can't afford childcare . She will lie to you at the drop of the hat to protect her own interest and her employees. and the sneaky man that will call your insurance company behind your back and then raise his voice at you when you ask him about it. Also they're lobby printer doesn't work. And the parking lot has issues as well.

Overall, this is a really nice Best Western property. The hotel looks updated and well maintained,…read morethe staff provided good customer service, and the breakfast in the morning was lovely with plenty of options. The common areas and rooms looked clean and well cared for, and it's clear the hotel takes pride in the property. The main disappointment was with the room reservation. I had specifically booked a room with two queen beds, but when I arrived I was told the hotel had oversold those rooms and only a king room was available. That meant one adult had to sleep on the pull-out couch, which unfortunately wasn't very comfortable. We briefly considered finding another hotel, but since it was already late in the evening we decided to stay. Aside from that issue, the hotel itself was very nice and the staff were friendly and helpful. I'd recommend it, but hopefully the room type booked is the room type you receive.

Warning - charged unjustified smoking fee!…read more The hotel ended up changing an addition $250 for smoking in my room. This was completely false and unacceptable. I called the hotel when I saw this additional charge on my credit card bill and the manager Darlynn told me should would investigate. I called back after a couple days and was told she was still investigating. Called again and spoke to Darlynn who said she found out there was evidence of smoking in our room. I asked what kind of evidence and she couldn't tell me what this evidence was. We did not smoke! I was on spring break trip with my 15 and 11 year old kids and no one smokes. I'm still trying to get this unauthorized smoking fee returned. I will never stay here again and advising everyone I know not to stay here!

I'm here to leave a review for the lovely girl who helped us out tonight. There were a few things…read moreover this weekend that went wrong due to a new system changing. I was getting a different room when their new system crashed. Not only was my co workers waiting for things to get figured out with our rooms there was a line starting to form here for other ppl to check in this evening. Trying to problem solve and get her manager to help her who just left after finishing their shift, phones blowing up and overall chaos. Brittney helped us out. She was professional and apologetic and so many things happening that were out of her control but she never shooed us away and kept trying to figure it all out while intense pressure. I really hope her manager sees this and knows how much my co workers and I appreciated all her help and going the extra mile for us. Thank you Brittney!!!!

What we found here at the Fairfield was a clean & neat room albeit slightly small & just a tad…read moreoutdated but it was everything we needed for our 2 night stay recently. We wanted to check in on a Saturday but we made the mistake of booking a Sunday check in so kudos to management for letting us check in one day early. Not all Hotels would have accommodated our slip up. The Fairfield is conveniently located a short drive off of the freeway ( 35 ) & is a short walk/drive to many restaurants such as 1) Scratch Gourmet Kitchen 2) Longhorn Steakhouse 3) Waffle House 4) Cracker Barrel 5) Saltgrass Steakhouse & more. All in all the Fairfield is everything we wanted for a short stay & we will gladly return next time passing through Liberty Missouri.

was here for a couple nights with my lovely bride and had a pretty good stay. common areas and…read moregrounds are in good order and well kept and the location is easy to get in an out with protected turns to access the busier thoroughfares. dining is nearby also some retail in case you forgot / lost / ran out of something in your travels... they have a pool and exercise room we didn't use as well as conference rooms. we did do breakfast though! it was pretty standard but still pretty good: biscuits and gravy both days with two kinds of meats but bacon was subbed for sausage and the egg option changed from cheesy foldy omelets to soft scramble on tuesday... plus cereals, fruits, yogurts, pancake-o-matic, breads for toasting and a choice of beverages. reservations made check-in fast and easy. ground floor room away from the lobby was nice and quiet with a view of the parking lot and some shrubberies. clean room all over and well arranged so we could get to our stuff during our stay. brief chat with housekeeping for a spare towel because, well, you know... sometimes we need another towel. nothing really spectacular to report (except our day at the zoo) but nothing off putting either; just the regular pleasant Holiday Inn Express experience that I've come to appreciate. yea for us!

Staff was too busy messing around on their phones during check in and check out to pay much…read moreattention. The pool was decent but tasted like salt water. There is no hot tub here. The pull out couch was the worst one I've ever slept on . It was soooooo uncomfy. Breakfast was pretty normal but they were sadly out of cinnamon rolls. Otherwise, the hotel was a good place to stay.

Hmmm. Marginal. Not a great hotel. But it could have been worse, I suppose…read more Room seemed okay. Air conditioner sort of worked. The TV worked. The shower was great actually. One of the strongest shower heads I've encountered in a hotel. Complimentary breakfast was... Edible. Somewhat. Don't expect too much and I guess it won't kill you. The pool was the worrisome part, and it might kill you! Apparently it's a thing these days that hotels are extremely anti-hot tub now and are actively destroying their hot tubs by filling them with cement. That is exceptionally lame, but the actually dangerous part is that the pool at this place was closed by the health inspector!!

Do Not stay at the comfort inn and suites in Liberty, Mo. You will see the condition of this hotel…read morebeing rundown and dingy/dirty starting with the entry chairs. There is an odd smell, the room fridge was broken and did not work (they did swap it out after bringing to their attention). The pool was closed and not disclosed on their website nor was it mentioned at check in. The last straw was the bed linens were dingy and had dried blood and what appeared to be bodily fluids on them. Taking them to the front desk was provided other dingy looking linens (that were the wrong size) to make the bed myself. I should have gone With my first impression when walking in and not tried to give this hotel a chance. Don't make the mistake I made, Do Not Stay at the Comfort Inn and Suites - Liberty, Mo!

If you don't have kids, this is not the hotel for you. Lots of families stay here cause of the…read more"waterpark." I wouldn't call it a waterpark per se, but it definitely had a better pool area for kids. Beware of smelling like chlorine for a long time after thought. Easy access off the freeway.

Had the most unacceptable thing happen while we were at the hotel. We stayed for two nights for my…read morenephew's birthday. Me and my sister so we had a bunch of boys with us. Little boys little kids. I woke up and had taken a couple of them that were awake down to breakfast. We ate our breakfast. My sister had called me and said The little ones are still asleep and they're super tired. I can't get them up but breakfast is almost over. Can you please make me and the boys a plate so there was three people upstairs so I go to make a plate and the guy that cooks comes out and the full dining room with my children there and says lady this is ridiculous you don't need this much mind you all I ate myself was a yogurt and half a waffle .... I said excuse me but I am making a plate for my sister and her kids that are upstairs because they are still sleeping and she has little children. He continued to make comments. I finished making the plates. I sent the plates up with my kids and I went to the front desk. I said I need to speak to your manager because this is absolutely not okay. She said explain to me what had happened. I started to explain to her the man walks up behind her and starts screaming at me again. He said this is not an all you can eat buffet. You don't even need no more food. It's one plate and you're done. It's complementary one plate you're done so I took my phone out and started recording and I said what did you say say it again. He's like you heard me. It's one plate and you're done and started laughing and walked off. I was informed that the manager is out of town. I was extremely humiliated for absolutely no reason after paying almost $300 for two nights at a hotel celebrating my little nephew's birthday. I will never in my life stay at a choice hotel again and I have a video

Absolutely disgusting experience. The hotel was dirty, smelled awful, and clearly hasn't been…read moremaintained in ages. There were barely any cars in the parking lot, which should've been my first red flag. The staff were incredibly rude and unprofessional from the minute we arrived. We showed up early and were told to wait until 3pm for check-in, so we sat in our car for 8 HOURS. Meanwhile, the staff watched us sit there the entire time and never bothered to come out or call to tell us that they had already cancelled our reservation. Instead, they hung up on us and acted bothered when we tried to find out what was going on. Who runs a business like this? They wasted our time, ruined our plans, and didn't even have the decency to communicate. I would never recommend this place to anyone -- avoid it at all costs.

Wonderful staff. Very clean all around. Lovely furnishings. Fluffy towels. Hot shower. Very…read morecomfortable bed and pillows. All of the extras and amenities of a more expensive place but much cheaper. Highly recommended.

Great service, clean rooms, comfortable mattresses, and an OK/adequate continental breakfast.read more

The property is in a good location to places to do and places to eat so that's a plus.The room was…read moreclean but does feel little outdated.Ac is in a weird place to the room,the shower head was leaking so got the whole floor wet.The bed was ok but imo the pillows are horrible and hard to lay on.Hotel was nice for a one night if you need to stop and stay somewhere.