The training video reminded me of some propaganda movie you would see on reports about North Korea. It was almost 8 hours long and you were a good 5 hours in before your jobs details were even touched on. My first day I was worked like a dog, staff members told me that management will sack you for any excuse before your 3 month probation period is up. The main managers were very condescending. I am 25 years old and highly educated and traveled, I emigrated to Canada from Ireland to find work. I did not move half way around the world to be talked to like I was a child. Most of the staff seemed really nice but trapped there by circumstance, supporting sick family members etc... I wasn't even told when my breaks were or trained to do any particular job I was just bounced from position to position and expected to know what to do. With an hour to go I received a call asking if I was available for a Skype interview. I found my supervisor and explained that I would need to leave early, at this point I would assume it was the branch manager overheard me say interview and he became extremely aggressive with me and said I was terminated. He used a slew of offensive words at me, I was too shocked to react. I raised the question about when I can expect my money for my 2 shifts and the supervisors all stared down and didn't answer. I would not recommend anyone to work for this awful organization, all they care about is making a profit and the managers are some of the worst people I have ever met. $20 an hour wouldn't make this job worth while never mind minimum wage. Avoid this place and do your thrift shopping at an actual charity store. read more

I found the clothes more expensive than I thought they should be.I bought curtains for one window and the tag said 14.99.I paid 30.00. The little mark was an x2. I thought it meant one pair. Nope. It was 14.99 times 2. People beware!!!!Not going back!!!! read more

As a former employee, I have a different view than most. All in all, it's not a bad experience. The prices are a bit of a hit or miss at this specific location. Because the business is growing, they feel like they should charge more and more. In June, the prices of books were raised, which got a lot of backlash. However, I've found a lot of great buys here, especially with different shirts and cardigans for a really great bargain. My favourite cardigan which is like a huge wool hug, was $4. With that being said, there are a lot of prices that are ridiculously high for a thrift store. Also, the clothes are NOT washed before they're put on the floor at this location, that is a misconception. Again, with that being said, the workers only put (or try to only put) the clothes out that aren't stained or ripped. Sometimes the odd thing rolls out onto the floor but the production workers work really hard to make sure that doesn't happen. The employees there are great for the most part, maybe I'm biased, but I enjoyed working with them. The Halloween section is amazing and quite cheap. You can find almost any costume, and in the fall/winter months VV has their own brand of scarves, hats, gloves, and I believe socks that they put out which are super comfortable. Overall, the store is well stocked but unreasonably priced in most cases. read more

this place is way way over priced and my family will NEVER enter a value village store again

Value Village used to be a favorite haunt until they got greedy and jacked up the prices. Nowadays, they seem to have little concept of the value of items in their store. Oftentimes, you can buy the identical item NEW for less somewhere else. They get it for free and then try to rip off the unsuspecting shopper by charging ridiculous prices. It's such a shame when a good thing turns bad at the hands of greed. Years ago, I would walk away from V.V. with bags in both hands. Nowadays, I often walk out empty-handed and pissed off. read more

Unless there is a special event, 30% off or 50% off, many items are overpriced for second-hand, specially small appliances such as coffee makers, etc. You can get a better deal on Kijiji. New items, when on sale, cost less. Also, many used items are the same price at Dollarama for new. I used to donate there and they used to give a 20% voucher - not anymore. I'm concerned about how much actually goes to charity. read more

I love Value Village: I frequented the old store and I visit this one as often as I'm in the city (10 X a year). It's clean and well laid out; the staff always seem to be very helpful; and they have a great selection of everything. Yes, the prices have increased significantly from the old store and in comparison with other NS thrift stores. But it's almost always still a great bargain. And I love the sale days and 20% off coupons for donating yourself. Love VV! read more

I've been shopping here for years. I resell collectibles on eBay and kijiji and have made some great deals. Most of the staff are great but my favourite are the other shoppers - I have had some great conversations and experiences networking at thrift stores. The people that shop here are like me and hate paying retail prices. I have found lots of amazing items - I enjoy the hunt but it's probably because I come from a large family and hand me downs are the norm. I bought a Japanese first edition samurai book for 1.99 that I sold on eBay for $111./ and was a steal since other sites have it for $800., a Coach shaving kit for 9.99 that I sold for $65./ and Coach sneakers for my daughter that she wore for two years until they literally fell apart (priceless). So it's hit or miss but for me it's usually a hit. I usually always have a 30% off card which can result in fantastic prices but then again I'm not buying the expensive gold jewelry. Some of my joy comes from cleaning of the items I purchase for rug hooking, newborn clothing, photography props ... I've gotten a good education at V.V. read more

I agree with everyone else that you do have to wash things a couple times but then they are fine. I find it a great place to find jeans, yarn, and unique stuff. The 50% deal is great - when you get a membership card, you get an email to notify you. You can also get another surprise discount. You also get stamps every time you go, so you can get another 30%. The prices can be too high, but all those discounts they are good. I got a brand new pair of Old Navy jeans for 6.99 which are my size which is hard to find. I'm short and it's hard to find jeans that fit right. You have to spend some time, and the location is not very good for bus riders and walkers but it is worth the trip to me. The staff are not very helpful and don't seem to be too happy to be there, but there is the odd exception. It is pretty noisy on busy days, but I don't have to wait any longer than at other stores. Most stores around here don't have any cashiers - seem to be a lot of cut backs in retail. read more