Stopped in here on a road trip because our car was acting funny and it looked like our coolant…read morelevels were low. The staff was all very friendly and helpful. They checked all our fluids and topped them off and investigated the "check engine" code. We asked what we owed and they told us no charge. Really impressed by the customer service here! They have an air conditioned customer lounge with a large TV, restroom, magazines, and even a plastic kids table with a few toys and kids' magazines.

This place is horrible! They over charge for everything! They left the old gasket on my oil filter…read moreand almost ruined my engine. The wait time is horrible! This place sucks bad! Don't go here!!!

I use them because, well, I have to. They are there, they are fast. I don't trust them. But my rigs…read morehaven't broken down yet, so. I've had a number of vehicles where I knew some lights were out, but when they did the light check, they didn't say anything. Something simple like that tells me this is a place that just has employees. I get it. I been there. You get what you pay for.

On our way to vacation and they were the only place open on a Saturday. They got us fixed and back…read moreon the road with a very short wait and were very friendly.

We brought my car in for an oil change. First the guy was rude.. made us drive to the little tent…read moreto be told "go ahead pull up". Then we left. The next morning we drove 50 miles to work. My car started smoking. Looked under the hood and they didn't put the oil cap on. Oil was everywhere! I was so mad not only was it all over had to buy two quarts of oil. We did get out money back but they wouldn't clean the engine. Told us they only have one guy the trust to do that and he wasn't there. STAY AWAY!

Had a little trouble with my car slowly shutting down when I was nearing Cullman, Alabama. I exited…read moreat Exit 310 on I65 at Cullman, Alabama. Upon exiting, the power steering had shut down. A little hairy! I figured it was the alternator. I pulled into the gas station next to the Cracker Barrel for easy tow access. After unsuccessfully dealing with State Farm road assistance, I searched for a local tow company. K&K had excellent ratings and also has Golden Automotive Repair. I decided I have to trust someone other than my hometown mechanic with my 2008 Pontiac Solstice (it's my baby!), so, gave them a call. The girl who answered was friendly, understanding, and very knowledgeable. She had a truck to me in 30 minutes. This was around 4:30 on a Sunday afternoon. By 8:30 the next morning, she called and said it was the serpentine chain and pulley; way better than being the alternator since no one had one, and they should have me ready by noon. Got the next call at 11:35 and she said she my car was ready and would pick me up in 10 minutes! The service was great and the price was right in line with what I expected for that repair. I was back on the road southbound for home! Highly recommend! Side note: The Sleep Inn at Exit 310 on I65 is VERY clean, newly remodeled, reasonably priced, with wonderful staff!

On a trip to visit relatives when our transmission went out. Thankfully only a few hours from home…read more Got friends to pick us up and take use back. We were kept updated on status and once they had the new transmission it was ready in a couple days. Very easy to work with.

Overfilled my oil and did not fully drain out first. Caused an oil leak and tried to trick ne into…read morethinking it was not Overfilled. Some very dishonest workers at this location trying to take advantage of older customers. Beware !​

My young daughter and her boyfriend took a car that they bought from me to have an issue with…read moreheadlights fixed after being told during a earlier oil change service that they could perform the repair. After dropping the car off and waiting they received a phone call stating that they had diagnosed the problem and the bill was over $300 but not repaired. We already knew what the problem was and had a previous estimate of less than $200 for the repair no diagnosis was needed, repair was obvious. Would highly recommend to not use this facility for any type of repair work. Maybe they should stick to oil changes. Reported to the better business bureau. Ripping off young people, elderly, and women who are unaware should be a crime.

My car broke down as I was traveling. They got me back on the road and on the way. The entire staff…read morewas wonderful to me and my pup getting us through a stressful day. Thank you.

If you want your car completely fucked, then come here. They didn't balance my brand new tires THEY…read moreput on and some fucking greasetard completely stripped one of the lugs. They can't even do basic shit here. I trust Walmart to do a better job than them, and so far they have actually

Always done right the first time. I take all my cars here when it's something I can't do myself…read more Great work and they don't gouge you on the price. They actually try to save you money if possible. I won't use anyone else.

If you have a foreign car, or actually any vehicle, take it anwhere but here. They have giant warf…read morerats from those disgustingly worn down trailers that sit approximately 50 yards away from the business. I have pictures of one of the many who destroyed my car. I also have handwritten correspondences on legal pad paper that was sent to the Attorney General for the State of Alabama from this businesses personnel that are full of lies. I have the pictures to prove those as well. I'm suing this business for so many items that I won't list currently; however, I will update this review after I do. Do yourself a favor and go to Import City if you have a foreign vehicle.

For starters,I heard all kinds of bad stuff about the service crew at Walmart, from people working…read morein the auto service dept. The one thing they don't tell you, is when paying, they lock your bank card for 7 to 10 days, I had no idea until today when, i went to the store, and they had locked my card, i didnt owe them anything, they was refunding me money because i over paid, come on, so i had to leave the ztore without my stuff, its ridiculous ​