I drive out of my way to come to this particular Express Oil Change. The guys recognize me, offer…read morethings that my car may need without being too pushy, and they look out for the vital stuff. It is important, as a woman, to feel like you are being helped rather than being taken advantage of when it comes to what men perceive as "man stuff." I happen to know a thing or ten about a motor, and I have never been treated in a condescending manner here. They smile, they are knowledgeable, and they all seem to get along well and have a good time. They cut up with regular costumers, too. They've started selling and installing tires here as well, so they have a really good menu of car care options.

I use them because, well, I have to. They are there, they are fast. I don't trust them. But my rigs…read morehaven't broken down yet, so. I've had a number of vehicles where I knew some lights were out, but when they did the light check, they didn't say anything. Something simple like that tells me this is a place that just has employees. I get it. I been there. You get what you pay for.

Stopped in here on a road trip because our car was acting funny and it looked like our coolant…read morelevels were low. The staff was all very friendly and helpful. They checked all our fluids and topped them off and investigated the "check engine" code. We asked what we owed and they told us no charge. Really impressed by the customer service here! They have an air conditioned customer lounge with a large TV, restroom, magazines, and even a plastic kids table with a few toys and kids' magazines.

This place is horrible! They over charge for everything! They left the old gasket on my oil filter…read moreand almost ruined my engine. The wait time is horrible! This place sucks bad! Don't go here!!!

Quality service. I stopped by while on a trip to the Birmingham area and would stop by this…read morelocation again if I needed an oil change again.

The guys were so attentive, polite, and fast! They offered me ice cold water when I pulled up,…read moreexplained the oil change options, and completed the service in less than 10 minutes while I waited in my car. I'll definitely be back!

Had a little trouble with my car slowly shutting down when I was nearing Cullman, Alabama. I exited…read moreat Exit 310 on I65 at Cullman, Alabama. Upon exiting, the power steering had shut down. A little hairy! I figured it was the alternator. I pulled into the gas station next to the Cracker Barrel for easy tow access. After unsuccessfully dealing with State Farm road assistance, I searched for a local tow company. K&K had excellent ratings and also has Golden Automotive Repair. I decided I have to trust someone other than my hometown mechanic with my 2008 Pontiac Solstice (it's my baby!), so, gave them a call. The girl who answered was friendly, understanding, and very knowledgeable. She had a truck to me in 30 minutes. This was around 4:30 on a Sunday afternoon. By 8:30 the next morning, she called and said it was the serpentine chain and pulley; way better than being the alternator since no one had one, and they should have me ready by noon. Got the next call at 11:35 and she said she my car was ready and would pick me up in 10 minutes! The service was great and the price was right in line with what I expected for that repair. I was back on the road southbound for home! Highly recommend! Side note: The Sleep Inn at Exit 310 on I65 is VERY clean, newly remodeled, reasonably priced, with wonderful staff!

On a trip to visit relatives when our transmission went out. Thankfully only a few hours from home…read more Got friends to pick us up and take use back. We were kept updated on status and once they had the new transmission it was ready in a couple days. Very easy to work with.

We brought my car in for an oil change. First the guy was rude.. made us drive to the little tent…read moreto be told "go ahead pull up". Then we left. The next morning we drove 50 miles to work. My car started smoking. Looked under the hood and they didn't put the oil cap on. Oil was everywhere! I was so mad not only was it all over had to buy two quarts of oil. We did get out money back but they wouldn't clean the engine. Told us they only have one guy the trust to do that and he wasn't there. STAY AWAY!

The overall experience was amazing! The overall process was very smooth. Communication was amazing,…read moreand my car is running like new! Team is very knowledgeable and worked hard from start to finish and the process was very quick! Definitely recommend!!!

I wouldn't replace these guys for NO ONE. They know what they're doing and get the job done. They…read moreare PunctuAl, honest, professional, and a must try. I request all my friends to come here and even strangers lol. The value and quality of work they give is unmatched. Shoutout to Hugo. Salute!

Always done right the first time. I take all my cars here when it's something I can't do myself…read more Great work and they don't gouge you on the price. They actually try to save you money if possible. I won't use anyone else.

If you have a foreign car, or actually any vehicle, take it anwhere but here. They have giant warf…read morerats from those disgustingly worn down trailers that sit approximately 50 yards away from the business. I have pictures of one of the many who destroyed my car. I also have handwritten correspondences on legal pad paper that was sent to the Attorney General for the State of Alabama from this businesses personnel that are full of lies. I have the pictures to prove those as well. I'm suing this business for so many items that I won't list currently; however, I will update this review after I do. Do yourself a favor and go to Import City if you have a foreign vehicle.