The staff is generally good to everyone that comes in the door but the desk clerk Christina has…read morebeen rude to people on more then one occasion

During my 10 days here, the staff tried to anticipate every need I may have. They were comforting,…read morewell informed and attentive.

This location is very comfortable and clean and welcoming environment in which to recuperate and…read morerehabilitate. My parents and family friends have been patients and we have been pleased over and over again at the great personal care and the professional medical services as well as excellent physical therapy!

My husband was a patient there when it first opened. Amazing rehab and PT. Whole experience was…read morehigh level.

I would recommend Total Rehabilitation, Inc located in Fort Smith,…read moreAR to everyone! Cathy was my pt and she's AWESOME!! If you need physical therapy this is the place to go and be sure to request Cathy. Brinda Garrett Warnock Real Estate

Best place to go for the best end result! The staff care about you and your results! They gave me…read moremy active life back after a knee replacement! I'm so very grateful I chose them... I'm grateful daily for the care I received!

I do NOT recommend this facility. My child attended In-Sync…read morePediatric Therapy in Van Buren for a month, no issues with my child targeting/harming others were ever expressed by any staff. My child was sent home from his day there (9/19) with what appeared to be finger print bruises on both of his calfs, no incident reports were made on the day of said incident, I was told nothing about the bruises or any incident in which bruises could have been caused to my child on the day my child was sent home with them. The day after (9/20) I was told staff would be spoke with and I would be contacted, I was later contacted and told my child was allegedly attempting to "kick therapists in the face and they may have held his legs to tight to keep him from hurting them or others". When I asked who was involved I was told it was a hypothetical statement and they came up with 7 "incident reports", made the day after my child was left bruised. I was then later (9/21) called by the director and told that because no therapist reported holding my child they couldn't do anything, but they were going to retrain their staff. Then again (9/22) I was contacted by the director and she informed me they were going to continue to "investigate internally", after having told me they day before that the staff indicated nothing so nothing could be done. This facility allegedly does not restrain, however it seems as if my child was in some way grabbed with excessive force or restrained, all I want are answers as to what happened and who was involved. I will not stop until I get those answers.

From the owner: In-Sync offers Occupational, Physical & Speech therapies to children ages birth to 21 years old.read more

Rise PT provided a treatment plan and relief at a time I needed it most. After suffering a…read moreherniated disc in my lower back and experiencing both back pain and sciatic pain in my knee - I had to find relief. Tyler provided a comprehensive assessment and explained the cause of my pain in a way i easily understood. He put together a treatment plan and roadmap to recovery. Within a few sessions he pinpointed the cause of my pain and focused exercises to both relieve the immediate pain and to address the cause. I went from having to lay on the floor to put on my shoes to now running again with no pain. I found the entire staff to be helpful and went above and beyond to schedule appointments to fit my frenetic schedule. I highly recommend Rise PT for if you are experiencing any back or sciatic issues!

My family and I had been clients at Rise for several years. The therapists were great. However, the…read morereceptionist at the Fayetteville clinic and the lack of response has made us all change clinics. I 100% understand and agree with the 15 minute late policy. I was meeting my son for his appointment, and told them he was on the way and we would check in once he arrived. He was coming from school, and around the time of dismissal it began to pour. He is a brand new driver, so it took him much longer than anticipated. I was watching his tracking and kept the receptionist updated. At 13 minutes late he pulled into the lot. He got out of his car, ran across the lot, and was standing right outside the door (dripping wet) when she announced to me that they would have to reschedule. I told her he is right outside the door, and we were fine with making his session 15 minutes shorter. There was no intention to make the next appointment late. I also understand the policy, but 30 seconds "too late" after he had ran from his car. I reported this and never got a response. I cancelled the rest of his sessions, and we have found a wonderful new place. I also know their policy is not that inflexible. I am rarely late to anything, but one time I hit some crazy traffic on my way to the Springdale clinic and I was over 15 mins late. The therapist still took me and we cut our session short. I just don't tolerate rudeness or lack of compassion, and therefore we will not be returning.

A mess. An absolute mess…read more God help anyone who has loved ones at this facility. No one answers the phone and if they do, they immediately cold transfer you into the abyss. Very low quality of service. Medical/Medicaid facility, if that gives you any indication as to why it's an absolute mess. Our tax dollars hard at work. I needed to reach someone on the administrative staff. As far as I know, no one exists. Five unreturned calls. Three unresponded to letters. Completely unreachable and unaccountable unless you physically walk into the location. But would you even be let in? Probably not. Go elsewhere.