They pick and choose which jobs to accept and never tell you if they don't want the job. Keith came…read moreout to view what we wanted to do (we wanted a whole kitchen reno with new cabinets, counters, backsplash, vent hood, etc.) He told us he would get back to us with a quote. That was about 3 weeks ago. I called to ask if he had a quote or was working on it and he said he would have to call me back and he never did. This is very poor customer service. If you don't want to accept a job just tell the client, don't lead them on. And if you were actually working on it then you could have let us know that also. 1 Star for bad customer service. Obviously we have no idea if their renovations are good or not. This review is simply for their poor customer service.

I recently. had Creative Renovations come to my home for a renovation project. From start to finish…read moretheir team was absolutely incredible. Their attention to detail was outstanding. I am highly impressed and would recommend them to anyone considering a renovation project.

Great engineered foundation and overall building quality. Feel free to contact me at…read morebjwenzel@yahoo.com for more details.

I bought a 40' x 50' building that they created a dirt pad, poured concrete and built the building…read more After they construction was finished, they took top soil and spread it all around, like the building was there all the time. They walked me through each step, what to expect and notified me of each step on when it will be completed. They took all changes that I made in stride, customized it to look exactly like I wanted. I would definately recommend this company to all my friends ! They did an excellent job....In the middle of winter. If the weather permitted, they were on the job-site!

This summer I wanted a whole home generator installed to prepare for whatever month Northwest…read moreArkansas decided to have a snow storm. I was a little nervous about the entire process since it's a larger purchase. I talked to Twyla, who was super helpful and worked well around my crazy schedule. Jason, the owner, came out to take a look and give me an estimate before sending his plumber and electrician out. We agreed on the scope of work, I paid a deposit, and they got me on their schedule. The electrician, Mark, walked me through everything and even helped me connect the generator to my WiFi too! Would definitely recommend the Arkansas Remodelers team if you're looking for a local company with great customer service !

My hope is that no one else has to experience the same pain that we have gone through and are…read morecontinuing to go through. Jason Yount is an unethical, crooked "contractor" that will lie to you, take advantage of you, manipulate you, and will perform the most inferior quality work. He will also NOT take responsibility for any of the damages he has caused. When we gave him a list of our frustrations with him and the work that he performed, his response to us was "I understand guys. I'm frustrated too." Here are the main issues that we faced: - Both sinks in the kitchen ended up having leaks. TWO different leaks. One of the sinks lead to water damage to the ceiling in the basement. Jason will not accept responsibility and will not pay for the repairs. We tried to file with his insurance but they informed us that general contractors are not liable in the state of Arkansas if a subcontractor performs the work. Jason didn't do any of the remodel work himself. He subbed out every part of the job. We are having an issue filing with the subcontractors insurance as well. We will end up paying out of pocket the thousands of dollars it will take to repair the damage caused by the leak. - We had the kitchen countertops replaced. The subcontractors were Northwest Granite. We aren't exactly sure what happened while they were installing the countertops but their fingerprints will not come off of the granite. The company has sent someone out five different times to try to get the fingerprints out. All we've noticed is that whatever substance created the fingerprints is just being smeared along the countertop as they've tried to scrub off the fingerprints. Two of the times that they came out to address the problem, they left us the chemicals and basically said that we needed to scrub the fingerprints out ourselves. Another kitchen remodeling company told us that it will be impossible to get the substance out because they've ground it so far down into the granite. - We asked for the corbels to be removed from the cabinets. Several pieces of wood from the countertops were broken in the process. Jason refused to take responsibility and would not fix the pieces of wood that were broken in half. A cabinet specialist came out and give us a $300-$500 price tag to fix the cabinet damage. - We were never told that the backsplash was going to be broken in the process of the countertops being replaced. It was a huge shock when I went to look at the progress and saw that the bottom row of backsplash had been beaten in half. In the process, the Sheetrock behind the backsplash was beaten in. The Sheetrock will need to be replaced on the entire wall now. There was ZERO communication warning us that this would happen. - As mentioned above, there was an initial leak in the main kitchen sink that I caught on the very first day that the work was done. Multiple issues came from work that Joe Roseblum with Marine Veteren Plumbing performed. - The work was supposed to start the last week of May but it wasn't actually performed until early August. Jason is TERRIBLE at communicating. You can call or text him multiple times and not receive an answer. Our experience was that he would introduce us to his subcontractors and then leave us to arrange all of the details. The ONLY time Jason stepped in was when I was ready to call the job off due to the material issues, communication issues, and timing issues. - Jason was supposed to be replacing the vent hood. I told him which vent hood model I wanted TWO MONTHS before he even started trying to order it. By the time he got around to ordering the vent hood, the model was on backorder. It is now no longer being sold. - We picked out faucets from Lowe's that we wanted to use on the island sink and main sink. Jason told us that he wouldn't install the ones that we selected because they were cheap and low grade quality (Moen brand). He forced us to select "high end" fixtures from his supplier. - Last but definitely not least is the money. We have never received a final receipt for the work performed. I have no doubt that if he were to read this and give us a final receipt with the breakdown of costs, he would try to get more money out of us. He totally lowballed the estimate. We were told that our budget was $8k for the granite/quartz and that it was a generous budget. The level we ended up selecting was either a high 1 or a low 2 (out of 7). We picked one of the most inexpensive types of granite and still went over budget. I feel like Jason was trying to give us a low initial estimate with a low material budget so that we would end up choosing him over other contractors. Another issue is that the price quoted was for 3 FULL slabs of granite. They definitely didn't use 3 full slabs and we weren't given any remaining granite. Jason lied to us and denied this when we tried to address it with him. DO NOT work with this sleazy, immoral man. We will be reporting the him to the Contractors Board of Arkansas.

We couldn't be happier with our experience with John at Tornado Tough Shelters by Ideal Land & Home…read moreContractors! From start to finish, the entire process was outstanding. John was incredibly friendly, professional, and easy to work with. He answered all of our questions and made everything stress-free. What impressed us the most was how quickly everything happened. We ordered our storm shelter, and within a week it was installed! John was efficient, hardworking, and did an amazing job. He showed up on time, worked quickly, and left everything looking great. If you're thinking about getting a storm shelter, we highly recommend John at Tornado Tough Shelters by Ideal Land & Home Contractors. John's customer service, speed, and quality of work exceeded our expectations. Thank you for giving our NWIndiana family peace of mind, and thank you for meeting our neighbors and answering all their questions, too!

The current and previous owner left us with an incomplete job and accepted full payment. This…read morecompany and these men (John Watkins-new owner, Frank Lee-former) have a long history of changing company names. John Watkins arrived to a job we hired him to complete without a permit or scheduled inspection and left us with a broken sewage pipe and a bill for a company that he tasked with completing the job he was paid for. We spent months and thousands of dollars extra to finally have the shelter installed.

Huge brag on Big M Roofing And Construction I reached out to Malvin last week on Wednesday, in less…read morethan 2 hours he was at my home gathering information for an estimate. We were planning for him to start work on Monday, June 16 (yesterday). On Thursday evening he reached out that his crew could start the next morning, Friday! What a pleasant surprise. David with Big M did the majority of our work-removed a mantle and built a new one, replaced an exterior door, painted, sanded & painted an exterior door, replaced glass in our garage door-they were willing and able to do a last minute "impromptu" task! They just finished up a few minutes ago. Friendly, hard working, courteous, and professional are all words that accurately describe their service! Give Malvin a call, you'll be glad you did!!

I had roofing issues and also needed some other construction needs. Malvin was great. He…read moreexplained things in a way I could understand. Malvin and his team are honest, reliable and efficient. They were the only one that gave me a timely and reasonable estimate. I wouldn't use anyone else. Great work ethics. Highly recommend.

Craig from Ridgecap in Rogers was supposed to meet our insurance adjuster when he came to look at…read moreour roof. TWO times, Craig messed up our appointment. The first time, he accidentally cancelled it in his calendar. Fortunately, that worked out, as it ended up being a stormy day. Our adjuster was nice enough to come by personally to let us know we needed to reschedule. So Craig was off the hook, even though he wouldn't have been at our home anyway. The 2nd time, he read my text wrong concerning our insurance adjuster appointment, and Craig was unable to make it to town to meet our adjuster. When I said we were going to go with another roofing company, he rudely said, "Fine! Go with another company then!" Do NOT use this company, as they cannot seem to get their schedules correct, and they don't seem to care about their customers!

Ridgecap did a great job on our roof replacement in April 2022…read more Eric sat down with us and gave a great overview of both the pricing and the process. He helped coordinate with our insurance company as well. We are very happy with our new roof and they were able to do everything in a single day! Thanks for all your help Eric

LOVE our home from David! I can't recommend him enough. Our home feels luxurious, for a great…read moreprice. We even hired him to do an addition because we were so happy with the work he did on our home. He is very flexible, and a great guy to work with!

I've used NWA Handyman three times and I cannot recommend highly enough! Excellent work, fair…read moreprices, and reliable! I was able to get a hold of him right away and he always shows up when he says he will. Plus, he can literally help with just about any job big or small. Won't use anyone else!