I hired First Star Exteriors in September 2020 to install a new roof and fix attic ventilation…read moreproblems noted in my inspection report. Their solution was to add two turbines to prevent heat buildup and future damage. In late 2024, I discovered a leak in my kitchen ceiling. First Star immediately blamed my solar panels, but my solar company confirmed the leak was nowhere near their system. Soon after, another leak appeared in my living room ceiling where no panels exist. An independent roofer later confirmed that the attic ventilation was not properly addressed, the roof decking is compromised, and there are now five separate leaks. The results have been devastating: costly mold remediation, multiple ceiling repairs, and two years of mold-related health issues. This is exactly what I paid First Star to prevent. To make matters worse, I've called and emailed repeatedly--including to the Director of Operations and the owner--for over six weeks without a single response. First Star not only failed to deliver on their promises but left me with tens of thousands in damage. I would strongly warn others not to trust them with your home.

I had storm damage to my house after tornados went through our area in Northwest Arkansas. Coleson…read moreand his crew came out within a week of my call and got everything fixed up while I was at work. The process was simple, they were very professional and quick, and he was very responsive to text/call. I would suggest them for a future home finish or fix and will be using them for all my future home exterior needs!

I called to install a handrail at my mother's house along with some small items. He came over in…read morejust twenty minutes to take a look at my projects. He then sourced the handrail on his own and everything was complete two days later. Excellent service.

The Right Way is the right name for this company! We have had Kail build a big, wooden gate, a…read morestorage building, powerwash and stain the privacy fence, landscaping, light replacements and general "haul off" of junk. wow!!!!!! New place! They do great work!

We recently searched and gathered quotes to have a wall put up in our new business...not only was…read moreAnthony and his team professional but also quick with communication. The finished product was what we wanted and it was done on budget and on time. Highly recommended!

I texted Anthony about a DIY bathroom reno gone wrong and he was prompt in getting some guys out to…read moretake care of us! They did a great job, were detail oriented, and contained the mess so well. Not to mention, the price was great!

Our front porch project had a few tricky challenges and Zachary rose to the occasion with…read moresolutions. He was professional and prepared before and during the project. We will happily use him again for our projects.

Chad and Zack were excellent as well as their crew. They were trusted alone in our home to come and…read morego and treated it with the most regard. Quality of work and attention to detail was over the top! We had a full master bath remodel (with heated floors) and a guest bath remodel. They were fairly priced and overall we are very happy with the outcome!

Pinnacle roofing was wonderful. The crew was great .Had a great experience with Kristyn Jager. She…read moremade scheduling, and executions of work a breeze. i would highly recommend Pinnacle Roofing Look at the amazing work they did

A corner of our roof was damaged while removing a tree last winter. We had a new roof put on by…read morePinnacle three years ago so we had them come out to fix it. The invoice was higher than the quote. When I asked why, they said they had to replace a rotten piece of roof decking. When I asked how there could be a rotten roof decking sheet under a new roof they had no answer for me. Either my new 50 year warranty roof is leaking or they put shingles over rotten decking to begin with. Best part... they keep telling me they'll come out and see what the problem is but they don't. Dishonest management, quote is not dependable, service after the sale is non-existent. I'll tell whoever will listen. Aaron T

Do not use! William was paid in full and not only did he…read moreNOT finish the job, his crew damaged several things including thousands of dollars of damage to our irrigation system. Shoddy workmanship as well. Now he won't return my calls. Terrible experience!

William and his crew got our irrigation back up and running properly at a reasonable price. It was…read morea painless process. Will use him again if something relevant comes up

From the sales floor to the installation, the staff we dealt with were exceptional in their…read moreknowledge, expertise, and service. We believe this business has the quality and best value for our money and needs.

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

Great engineered foundation and overall building quality. Feel free to contact me at…read morebjwenzel@yahoo.com for more details.

I bought a 40' x 50' building that they created a dirt pad, poured concrete and built the building…read more After they construction was finished, they took top soil and spread it all around, like the building was there all the time. They walked me through each step, what to expect and notified me of each step on when it will be completed. They took all changes that I made in stride, customized it to look exactly like I wanted. I would definately recommend this company to all my friends ! They did an excellent job....In the middle of winter. If the weather permitted, they were on the job-site!