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    Vanderbilt Imaging Services

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    10 months ago

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    Premier Radiology

    Premier Radiology

    1.7(15 reviews)
    0.3 miMidtown

    I needed a comparison CT lung scan with one I had in TEXAS in April. I visited the Hendersonville…read morelocation on June 6 and underwent the scan. They finally issued the scan report on June 24 (18 days to do a simple report!) After I was told this morning that the report was ready, I went to my lung doctor to get the results. I found that they did not perform the comparison; instead, they only reported on the scan from Hendersonville. Premier Radiology has been bought by Grovecourt Capital Partners, a private equity firm that only seems to care about the bottom line!!

    I was referred to Premier Radiology for a very routine test. When checking in, I was told my co-pay…read morewould be $63. I thought that was odd since my co-pays are typically in $5 increments, but I had to pay it in order to receive the service, so I paid it and went on. I received a claim from my insurance company shortly after and discovered I had been charged the amount my insurance was supposed to pay. My total was supposed to be $12. Not a big deal, mistakes happen. However, since realizing the issue, I haven't been able to get in contact with anyone at the organization. There's an automated phone system that goes in a loop and just sends you through endless prompts until you cycle back to the original prompt. My insurance company has been able to get through once, but PR wouldn't allow them to speak on my behalf. After the initial call, they haven't been able to get in contact with them either. I've sent emails that have gone unanswered. I would recommend going anywhere else if possible.

    Vanderbilt Imaging Services - diagnosticimaging - Updated September 2026

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